5/5 for phone call to schedule appointment. The person helping me was extremely kind and…read moreinformative. She provided me all the info I needed and more. 4/5 for office appointment. There are two security guards by the door to check you in and make sure you're not carrying anything dangerous. You check in and get a ticket with a number on it like the DMV and wait to be called. Even though I have an appointment I wasn't called until almost 15 mins after my appointment time. The person that helped process my paperwork was nice and quick! I didn't expect a longer wait time when I had an appointment so be prepared for that.

Regina is the best worker at this facility. Everyone else here had a bad attitude and made the…read moreexperience uncomfortable. If Regina were not here, I would never come back. The first lady who did my fingerprints deliberately messed them up. She knew the fingerprints were done poorly and told me that if it became an issue, I would have to reschedule. Unfortunately, that's exactly what happened--we had to come back because the fingerprints were taken very badly. Thankfully, when we returned, we asked for Regina, and she truly went above and beyond. She handled everything professionally, fixed the issue, and was kind, calm, and helpful throughout the process. She is truly the sunlight in a very moody and unpleasant place. There are three other workers here, and all of them had attitudes that made the experience stressful. Thank God Regina is here, and I sincerely hope she stays as long as I, my kids, and anyone else we know need to use this facility--because we will always ask for Regina. If management is hiring, please hire people with good attitudes who actually care about doing their jobs correctly and not messing things up for others.

I had a inspection done on my water heater at a mobile home park in Redwood City on 5/22/18 and i…read morejust want to thank Steve leach for being so nice!!

I have had to call the HCD about several questions concerning trailer titles. These people working…read morethere are truly amazing. They are so knowledgeable, professional and friendly. I rarely write a review but I felt compelled to do so after getting all of my questions answered and dealing with such fantastic workers. Kudos to this office and thank you very much for all of your help.

Handling some business that was made easy thanks to Joanna, Jessica (not sure her name but it…read morestarted with a J) so pleased and grateful that she was able to help me with my concerns. At first, it was weird because as soon as you enter the office, there's a security sitting but very helpful instructed me to take a number and fill out a paper. After my number was called, I was informed that someone will call me but not sure whether to stay or leave, so I decided to leave and run some errands. In less than 30 minutes I received a call and drove back to turn in some paperwork. It was that easy. The staff were very helpful and friendly. It's definitely worth a drive. Thank you again, Ms. J ( definitely an angle sent from above)

They helped me with the application process and were friendly. There were a few people that were…read moreupset and claiming (loudly) that they never received their $$$. There is a security guard onsite just in case it gets out of hand. GO AS EARLY AS POSSIBLE!! Even going early you will be Waiting, but "the early bird gets the worm".

After years of playing finally got to visit the California lottery office if you win over $1000…read moreit's 4 to 6 weeks they mail you a check but if you win $1000 or under you get a same-day check.

Well, hello, of course. I recommend California state lottery, but to get to go. You have to get the…read morewinning ticket.!! It was a very secure building. It was funny. The workers were behind glass, and they also had a security guard. Hopefully, I'll get to go again soon

almost bait and switch. system has no explanatory language for first time unemployed person. i was…read morelaid off due to company closing. i got a new job but wasn't working out. In "certification," it asks if i had any temp work or made any money. i was honest and said i did for one week. EDD's system should have stopped and "red flag" the individual right away stating that "hey you can't apply anymore". so bullshit asking for 30% penalty. as a public agency, inadequate system, inadequate employees, inadequate common sense. only trying to get money from honest workers with stupid 30% penalty. exists to literally steal money.

It has been 23 days since I took the CPJE (taken 4/4). It is so frustrating that they drag their…read morefeet on sending you the results. The exam is online multiple choice format and for some reason they can't submit your results electronically, but instead mail it. They seriously need to revamp their testing procedures because this is the worst state to deal with for licensing.

They don't answer phone calls and drop the call after you go through all the computer options…read more Their turnover time is about a month to a month and a half but if you have issues with your application your licensure maybe be withheld for longer