5/5 for phone call to schedule appointment. The person helping me was extremely kind and…read moreinformative. She provided me all the info I needed and more. 4/5 for office appointment. There are two security guards by the door to check you in and make sure you're not carrying anything dangerous. You check in and get a ticket with a number on it like the DMV and wait to be called. Even though I have an appointment I wasn't called until almost 15 mins after my appointment time. The person that helped process my paperwork was nice and quick! I didn't expect a longer wait time when I had an appointment so be prepared for that.

Regina is the best worker at this facility. Everyone else here had a bad attitude and made the…read moreexperience uncomfortable. If Regina were not here, I would never come back. The first lady who did my fingerprints deliberately messed them up. She knew the fingerprints were done poorly and told me that if it became an issue, I would have to reschedule. Unfortunately, that's exactly what happened--we had to come back because the fingerprints were taken very badly. Thankfully, when we returned, we asked for Regina, and she truly went above and beyond. She handled everything professionally, fixed the issue, and was kind, calm, and helpful throughout the process. She is truly the sunlight in a very moody and unpleasant place. There are three other workers here, and all of them had attitudes that made the experience stressful. Thank God Regina is here, and I sincerely hope she stays as long as I, my kids, and anyone else we know need to use this facility--because we will always ask for Regina. If management is hiring, please hire people with good attitudes who actually care about doing their jobs correctly and not messing things up for others.

After years of playing finally got to visit the California lottery office if you win over $1000…read moreit's 4 to 6 weeks they mail you a check but if you win $1000 or under you get a same-day check.

Well, hello, of course. I recommend California state lottery, but to get to go. You have to get the…read morewinning ticket.!! It was a very secure building. It was funny. The workers were behind glass, and they also had a security guard. Hopefully, I'll get to go again soon

I had a inspection done on my water heater at a mobile home park in Redwood City on 5/22/18 and i…read morejust want to thank Steve leach for being so nice!!

I have had to call the HCD about several questions concerning trailer titles. These people working…read morethere are truly amazing. They are so knowledgeable, professional and friendly. I rarely write a review but I felt compelled to do so after getting all of my questions answered and dealing with such fantastic workers. Kudos to this office and thank you very much for all of your help.

What a JOKE! To think this place is supposed to be responsible for issuing licenses and standard,…read morethey have the worst professional standards! You cannot get ahold of anyone, 2026 its like the DMV ridiculous!

Two weeks before expiration of my Professional Engineering license, apparently DCA decided to…read moreconduct maintenance on their CONNECT website, thereby rendering it impossible for all licensees to renew. I formally complained to Gov. Newsome and we'll see what happens (probably nothing). I encourage other licensees to submit a similar complaint to him. DCA's Executive Director responded that the website had maintenance but has been working since March 17, which is untrue. I sent him DCA's dated maintenance webpage and Chrome browser log (shown below) as evidence that CONNECT was unreachable between March 16 and March 23. He refused to respond to my allegations and respondedstate that my claim is unprofessional. DCA's decision to conduct website maintenance just before end-of-month license expirations was surely a boneheaded move. IMO, DCA management should be fired and replaced with skilled professionals that aim to serve the public instead of getting in the way.

I fretted about for about a week and a half after having called and left a message with BBS. The…read moresecond call (and message) was made a couple days ago. Finally I got a call back. They were really informative, patient and understanding over the phone. I got my questions resolved and they went above and beyond by directing me to some more pertinent information. My takeaway is that you do need to give yourself at least a week or two cushioning to talk to someone. This may or may not be possible for some folks, and I can see how frustrating this would be, but that is all I can say for now.

Same thing happened again the last license renewal. They said my license was undeliverable and…read moretherefore it was returned to them yet it was the same address that they sent the renewal notice to. Make it make sense.