I've been on both sides of the Maxsold auction business model. The seller managed sale is definitely the way to go if you can't understand the real purpose of Maxsold. Maxsold is a company who gives people's cherished items a second chance of being loved and cherished by a new owner. The process is fairly simple and the results are driven by the seller!! The Maxsold standard process involves a team of employees who typically spend two days on site to catalog and photograph the items for the seller/client. This scenario does relinquish control of the grouping of items to Maxsold experts, but the end result is still the seller/clients items get a new life with a new owner. The only bummer is that everything starts at a dollar, for the seller it does seem like a small amount, but the end game is empty the space!! For the buyer it's a shopper's paradise!! The other side of the process is being a bidder or a buyer. I have some phenomenal items that I have always wanted and never found in the thrift stores and couldn't afford them in the antique shops. I have a multitude of cake plates, random decor items and some really cool pieces of furniture! I like be the bidding process and while the photos in my region need a little improvement, they are much better than a year ago. The teams are super friendly and helpful! Would I contract with Maxsold if I needed to downsize, yes!!! Would I recommend them to people I know? Yes I already have!!!!! read more

Pickup time/date windows are unnecessarily and unreasonably short. Staff is curt and unresponsive.

do not buy anything electric from them. They guarantee nothing and don't care if it works.

Rip off and a scam. Don't be fooled to think that Max Sold has any integrity or stands behind their auctions. I was a regular customer of Max Sold until I bought a lot of jewelry and got scammed because it was all fake. I reported it to Max Sold right away and was basically told they don't get more than a cursory look at items so too bad, so sad. I have bought hundreds of auction lots over the years and never have I experienced such a complete lack of regard for customers. There are many other auction houses that have integrity and are honorable. Max Sold will never get another dime from me. read more

MaxSold Estate Sales - Estate Liquidation Near Me

The salesperson who called me would not listen to my situation...just kept pushing me to answer their canned questions. Because I couldn't answer those questions in a way that fit into their scenarios, I was quickly told that MaxSold was not a good solution for me. I have an entire home filled with antiques...furniture, fine china, crystal, silver, gold, artifacts....guess another company will now benefit from their ignorance and inflexibility. I wish I could give them less than a one star rating. read more

Absolutely swindled me. Sold $5,000 worth of stuff for $600 for hefty fees and weird opportunistic buyers. I hope this business crashes and burns for what they did to me read more

Maxsold resale in Denver buyer beware!!!! It's where do I start? I've been purchasing from this company for quite a long time. This is the first time this is happened to me but last time I got a bit of a weird feeling I was picking up some things from an auction and this bleach, blonde girl that had a pixie haircut was asking me some weird question and made me feel uncomfortable. She was wanting to buy some of the things that I had just purchased only to find out later they were missing. I had decided to buy some nice jewelry for my birthday and I had bid on it and had one but it was over $600 for resale place was quite a bit but I've spent anywhere from $500-$1000 whenever I've purchased things before from them so I didn't feel like they would rip me off, I paid that morning and drove up to Denver which was an hour and a half from where I live and I had till 1 o'clock to pick it up which I was there just in time when I gave my the girl tells they've been sold I got how can they be sold when you just took the money this morning For the items and how could they have already been sold? I don't understand she, They weren't paid within such a such a time so he lost your items which I thought was really really strange. I paid $500 and I owe the 193 which I paid that morning before I drove up, I called and talk to the people and they said I'm sorry will refund it , but it was my items and how could they have sold them when the day is not even over, and I had till one to pick them up. I'm putting a thief towards this company to the Arapaho sheriffs department because they've already taken my money. I had a zero dollar invoice on it now I have to wait another 7 to 10 days while they refund my money. The thing is is that blonde pixie haired girl is sitting there with a bag with my jewelry in it I know cause it was like six different lots that I had purchased and she's totally lying to my face which there's nothing worse is to have somebody steal some jewelry that you bought And that day happen to be my birthday on 11 June so I've had to file a police report ask for a refund and who knows when I'm gonna get it. I feel that Karma will get her and perhaps I'll find some thing that I like more as far as doing business with this company. I'll never do that again they can't be trusted you could pay for your items and by the time you get there to get it they could say oh well I'm sorry they're sold this was on the same day and not even an hour after I paid for it. I've only had this weird situation happened to me twice when this girl has been working, two weeks before when I had bought some things and went missing . They were a little small collectors pieces something that I didn't even care about that were included in the lot that I bought. They have lost a good customer, I spent anywhere from $500-$1000 a month. I really want people to beware. The only bright part of the day is the customer service gentleman was really nice but then they turned around and said oh that they had gotten the jewelry and that I could go back and pick it up there, which that was a mistake and they never should've made that call which was a total insult. You would've thought a manager would've called me on Monday to discuss the situation nothing. People just beware when ever you do business with them visit unfortunate situation, and it happened on my birthday, which makes it even sadder.j FYI a week later I was contacted finally by Maxsold . I never got what I paid for. However, they did give me a little consolation refund and apologize saying that it was their fault so luckily enough to try to make amends however that person they hire I guess a lot of people that don't work directly for the Company so I guess we're kind of at their will I doubt if I'll be doing business with him again unless I really see something that I have to have and then I'm thinking 50-50 I'll get it. I had a partial refund and I'm still waiting for another $193.00 to be refunded. I'll keep you posted but I'm still waiting read more

To start off..i want to say i have spent over $1700 on 20 auctions in last 2.5 years. Lately..there have been a lot of "seller run" auctions...which i didnt get at the time...but are the biggest scams on the internet. These people get to list...and take pictures..of all of their items...and say whatever they want..and no matter how bad the item is...maxsold will do nothing for you. Case in point...i spent $300+ on 3 computers that were listed "great for a student". I was a chromebook..the other 2 were apple. When i picked them up i realized the chromebook had no power cord...and there was no way to tell how old the apples were. Turns out..they were so old...they were no longer supported by apple....and couldnt even download the newest safari...which means they were incapable of even using a web browser. I was given a $66 refund. Basically "we know you got hosed...but you arent getting paid because you didn't plug the computers in when you picked them up" (i posted a picture of their response). So the only way these were ever "good for a student" is if the student was studying "how to disassemble ancient computers". No responsibility from this company...they basically take their 10% on top of what you bid in exchange for the picture they post! No standing behind their VIP members (yes they asked me to be one)... Or anyone for that matter...just word their items all funky. Like "untested"(that being said... this certain lot DID NOT say untested...but made you assume that they were all in working order). It's a SELLER RUN auction. Please tell me how they are untested? I will now be filing a complaint with the BBB...and my credit card company since the REFUND button on their website is just as pathetic as the rest of the company. Unless you have a great eye looking at horrible photography...stay away from the used car lots of auction sites. BUYER AND SELLER BEWARE. UPDATE (picture 3): I ended up getting a FULL REFUND...AND getting banned! How very 3rd grade of them. UPDATE #2: IF you take a chance with them..and get screwed like I did...just ...in their words... "threaten" to contact your credit card company.. you will surely get blacklisted...but you will get your money back. read more

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I could over 450$ worth of auction items and when I arrived on time for pick up - the seller notified me that they GAVE AWAY ALL OF MY ITEMS. I have contacted MaxSold numerous times for a resolution but all I have been guided to was a refund form that will only allow me to request a partial refund. I will lose almost 100$ in the "premiums and taxes". Are you kidding me!? Be careful working with this company, apparently they don't care about the buyers, just the sellers. read more

Pickup dates are well organized. Some deals to be had but I've found the condition of some auction items (i.e. defects) were not described or photographed; or, wrongly advertised such as a double bed frame and upon pickup of the item, it was a twin bed frame. Photographs of items could be greatly improved. read more

I had such a very unpleasant experience just now with your Maxsold team, that I doubt I will ever shop with you again. My husband and I - middle-aged educated professionals - entered the home and were immediately told to leave as the house was too busy. We did have an appointment, but stepped outside, motioning that I could see our curtains in the front closet, an area that was empty of other buyers. A second lady approached and asked for my invoice, which I gave and she verified - then asked for a second proof that the invoice was marked paid. This took me some time to locate, and she gave me orders all the while - go back, make it smaller - until I pointed to my invoice page and she was satisfied. She allowed us to pass to the front closet (there was a table blocking the foyer) where our curtains were clearly hanging. As we bagged our curtains, 2 different workers came to stand over us, watching pointedly what we were doing. We were in the front corner of the house, NO OTHER PERSON OR OBJECT near us besides the closet containing our curtains. The place was teeming with people - in and out, all around the house like a beehive. And we had 3 people watching us put curtains in a bag! After the curtains from the closet were bagged , we were directed to take the rest housed in an old box - that box contained water and insect-damaged curtains, and I asked them to please throw it away, I wasn't going to take it home. They arrogantly told me there was no trash available (at a huge estate sale like this??) and that I needed to remove everything. They remained standing next to us, trying to intimidate us into taking these dirty curtains. I drive a small car - had filled the trunk with bags of curtains - and refused to put damaged, dirty linens in the car with me. As I was driving away, one of them - unbelievably - ran after us, shouting that we had to take everything. In disbelief, we thanked her and left. I don't think I've ever been treated like this - questioned if I had REALLY paid (the bill was $4 and automatically charged), eyed like a thief, threatened to take dirty linens, chased down the street for refusing them (even though your rules clearly state to speak your reps if there is a problem.) I love auctions, shop many of them, but this was absolutely not a pleasant experience. read more

Bid on and won a live edge coffee table for 410 dollars drove 60 miles to pick it up and they said they gave it to someone else, said they would try to get it back and would call me to let me know and I never heard from them. I was buying this for my daughter's new house and she was very disappointed. read more

I can speak to Cleveland, OH sales which are fantastic. As a buyer I am always looking at their auctions And when the time comes for me to sell off stuff, they will be my first call read more

BEWARE !!!!!!!!!!! This is an auction site run out of CanadaHERES MY EXPERIENCE. On several occasions , usually when insomnia hits, I bid on items from this site. On two occasions all went smoothly. ( It should as I picked up purchased items) But fell into there web one two occasions. The first was their client , who had actually attempted to sell me item earlier in month. She contacted me that item was now available on MAXSOLD. I bid and won the desk for 50 bucks . , The owner called me to reschedule pickup from Saturday to Monday. By agreeing to this, unknowingly forfeited the item at the bid price. When I went to pickup , was told I had to pay What she asked for prior to auction 500.00. Reported to Maxbid and they said owner has no authority , did nothing. Is now going to small claims court. 2nd incident , went to pickup item and found 4 other lots attached. I told them they weren't my items, but was refused my items unless paid for the other lots that were not mine. Owner cancelled transaction on the spot Now Maxbid emails me (email available upon request) wants 500.00 to reinstate my account without promise if items to be included. Another words, pay us money for things didn't bid on and won't RECIEVE., BUT WE WILL LET YOU BID ON SITE AGAIN. Was fun to bid on items (same ones at yard sale?) But everything else attached with these people are sketchy.AND THEY HAVE YOUR FINANCIAL INFORMATION. WHICH THEY USE AT THEIR DISCRETION from a desk in canada. Good luck trying to deal with A CANADAIAN BUSSINESS.IM STICKING TO USA COMPANIES FROM NOW ON read more

I have been buying at several Maxsold auctions in the past few months with good experiences. Then the worst hit, after bidding on and winning several lots I went to pick up in my time slot. I spoke with staff and was told the locations of my lots. Packing up the truck I was running out of room and left with my load to return. When I came back my last lot , still within the time frame, was just given to someone else. I asked them to contact this person because they knew who he was, they said they couldn't. He told me he didn't think I was coming back so just gave it away. I explained to him he saw I had a truck over stuffed and I returned within my time slot to pick up the rest. They had no right to give it away to someone else when I clearly was there in a timely matter. They have offered me a refund but that does not rectify the problem of just giving my stuff away. Also when I got home after picking up my items I looked at the descriptions and another lot was missing items and other crap items added. A better job needs to done watching pickups and making sure ppl are getting what they bid on. read more

I've purchased a number of items via MaxSold auctions. When buying single items things work out beautifully. When buying a "lot" of items, it has been no so good. During my last purchase, the manager of the auction took no regard for whether or not the items shown on the auction pictures were available for pickup. Items were grouped in the garage, but the 2 most valuable items from the "lot" had disappeared. For one item the manager indicated that they had made a mistake, and the seller wanted to keep it. The seller most likely thought that they did not receive enough for the items. What a farce! The Maxsold team does not watch the other people doing pickups, and people steal items of value from your "lot". They can only give you a maximum of $5 discount, no matter how valuable the item taken was valued at. Please be prepared if you are bidding on these auctions. read more

I've had a lot of fun following the MaxSold auctions, and have picked up a ton of nice finds! And also a couple of not so hot finds... I've never used them to host a personal sale but I would trust them to make me some good money! read more

I have purchased several items from MaxSold and found it to be an easy and efficient process. I look forward to checking out the auctions in my area to see what is offered for sale and I have friends who ask me to watch out for items they need because they have seen the awesome deals I have gotten. read more