After getting all of my info and docs plus a Power of Attorney, in 11 months I have gotten only…read moreempty promises that he would file my 2 missing yrs. Literally he has done nothing and now completely non responsive. He has only cost me significantly in further penalties and interest for 11 months.It is literally 20 to 30 minutes of work. Thinking of filing lawsuit now since I have all communications saved. Very disappointed.

Keith took payment of $1,750 in February. He was supposed to complete a tax assessment for me in a…read moretimely manner. It's now July and he still hasn't prepared it. I've called and emailed multiple times. He has refused to issue a refund and keeps saying he will get everything to me tomorrow. He's been saying this for months. I left a review on social media, warning others about his behavior. He then sent a text message on my personal cell phone threatening to destroy my company and make sure I can't make a living. This is scary because he requires new clients to sign a POA. I do not recommend Keith. He took payment and did not provide the agreed upon service or products. To make matters worse, he is repeatedly sending threats saying he will destroy my business because I am speaking out about what he has done. Update: In response to Keith's reply: Keith's reply below is not true. He did NOT upload the assessment in April. When I emailed to inquire about it, he told me it was in my portal. When I informed him that it wasn't there...he then messaged to say he would upload the documents later that day. (See screenshots) They were never uploaded. It wasn't until AFTER I fired him, requested a refund and sent a written request to dissolve the POA that he scrambled to put together the documents. In an effort to cover his tracks...he uploaded the assessment yesterday afternoon. I paid in February. He uploaded them on July 10th. I called twice yesterday and he did not return my calls. He had time to sending threatening texts though. Telling me that if I keep up my bad reviews...he make sure I can't make a living. Keith, the ONLY way to make this right is to issue a refund of $1,750. Actions speak louder than words. As of now, you have stolen from me and then went on to threaten my business.

I tried another "fix your taxes" place and they ripped me off, literally stole my money and…read moredisappeared! I lost thousands of dollars. When I first spoke with Matthew from Practical Tax Solutions he made the same claims as the guys that ripped me off so I was super concerned about giving him my money, but he promised me he would do what he said he would do! I was more than skeptical. This was about 2 years ago. I am very happy to report that Matt is a standup guy !!! And Practical Tax Solutions is a standup company !! They did exactly everything they said they would do. They were always available by phone or email and never left me hanging or waiting as most companies do. These guys are good people and definitely deserve a 5 star rating. Thank you and Great Job Matt! Josh from Hawaii

Love Eric and Summer! I can finally ease this part of my Life....they are so friendly and helpful…read more Happy I chose them to help me with the IRS.

Universal Accounting helped us file our taxes fast and efficiently. We highly recommend them for…read moreboth personal and business accounting. They were friendly and very personable!

My husband and I moved to the area this year so we needed to find a new accountant. We worked with…read moreYvette to file our taxes. Shortly after she filed for us we received a few notices from the IRS that needed some clarification. Of course we reached back out to Yvette to explain these notices to us. Each year we pay our taxes in full and never had any issues. I've called, emailed and sent FB messages and I've been completely ignored by Yvette. Do not work with them!!! Extremely unprofessional. We will not be working with them next year.

handled my tax issues and she did a great job with communicating what she was doing and what the…read morenext steps will be. During the long waiting periods when we had to wait for the IRS to respond, she followed up just to let me know we were still waiting. It was a great experience all around and if I run into issues again I know who to call.

I am in a huge mess with this company! They continue to take their fee out of my back account every…read moreother Friday, yet its been 5 months and I have no payment plans set up with state of federal. Haven't heard from the lawyer in 2 months despite multiple emails. Received a letter from the state yesterday stating I am in collections. I went to them for help fixing my taxes so I can renew my professional licensure with the state in December. Now, I am scared I am going to loose my livihood. They told be over 60 days ago a payment plan would be sent up with the state.... crickets, but they keep taking that money every two weeks! PLEASE do not get yourseld in the position I am in. Do your homework and find a place with good reviews that cares about its customers. "Gold standard"- yeah right, on what planet?! I almost think this may be a scam.

I absolutely love Lise! She has been doing my taxes since moving to Jacksonville. I came to her to…read moreget caught up on my business taxes from North Carolina. From the moment I met here and every year since ..... she has never wavered. She is professional, kind, friendly, fast, experienced and professional!!! My business taxes overwhelmed me to complete but she "held" my hand through the whole process! I am excited to say ..... they are finally done, signed, sealed, delivered!!! Phew!!! Her prices for her time and wisdom and reasonable ... I had a CPA doing my business taxes in NC and charged my 3x of what she did and that was with me doing half the work!!!! With Lise, I literally brought boxes to her with tears and each time she just reassured me ... "we will get through this"! And we sure did! If you need a bookkeeper, please chose Lise and her team ... I promise you won't regret it!

Great tax specialist to get help with your taxes and financial needs. Friendly, helpful and…read moreknowledgeable. Highly recommend.

Not sure what happened to the original review .... But I began using Bev as my accountant once my…read moreprevious accountant retired! Bev noticed a discrepancy with the prior year's return and that ended up getting me $7K back in my account! She & her staff are very personable, polite, sincere. They are knowledgeable, accurate in their work - dotting every I and crossing every T! If I had to complain about anything -- I'd say the amount of time it takes to get to our return -- but that just means they have a ton of clients that they do just as thorough of a job for! Definitely recommended!!!

I can't say enough great things about this group of tax professionals. As I balanced a Navy…read moredeployment from multiple detachment sites all eclipsing tax season, I also sold a home in a third location. Patrick Fields and James Sinn were there with me the whole way; even going so far as to deep dive California taxes that I paid on the sale that they determined were refundable. If not for these gentlemen, I feel confident I would not be maximizing my returns. But most importantly, they do their work kindly and efficiently. Responses are less than 24 hours on any issue or concern, and they follow up to make sure you're taken care of. I'll never use another group of professionals for my taxes and am grateful for the customer service and thoughtful analysis they provide.

We own a small business and started to use Duval Fields when we realized our CPA at the time was…read moreclueless! Patrick and Mr. Duval were so kind to us and helped us get on the right track with not only our taxes but in helping teach us how to properly operate our business and everything has been running so smoothly since the switch. Their communication is also fantastic! You never feel like you have no idea what's going on, they keep you fully informed. Highly highly recommend using them!