Totally satisfied!!! Justice Tax, LLC did all the heavy lifting from start to finish. Super friendly and professional. Their team kept me at ease by always keeping me up to date and informed. I highly recommend!!! read more

They are a total scam. DO NOT USE. I hired them for an issue with the IRS. They did nothing other than continue to take payments from me. They took way to long and I finally contacted the IRS personally and was able to resolve the issue on my own. They refused to refund my $3,5000 that they ripped me out of. read more

-- Disappointing Service and Concerning Follow-Up We hired Justice Tax, LLC in March 2025 and paid $4,000 upfront to assist with a 2019 tax matter. We provided every document requested, completed organizers, and submitted wet-ink signed paperwork multiple times. We were led to believe the firm would file what was needed, help us become compliant with the IRS, and that we may still be able to receive our 2024 refund while arranging payment options. However, months later, the work we retained them for remained incomplete. Instead of clear answers or measurable progress, we experienced long delays, inconsistent communication, and a lack of transparency regarding the status of the filing and any IRS contact. We ultimately spoke with the IRS directly and were informed that no authorized representative had contacted them on our behalf, despite the services we paid for. We also discovered that the 2019 return prepared by this firm contained an incorrect filing status, despite written correspondence explaining our circumstances. This has contributed to additional complications in resolving the matter. After posting our review, we received an email from an attorney representing Justice Tax demanding that the review be removed within 24 hours. The message did not provide proof of filing or address the specific service concerns raised, but instead accused our statements of being "actionable" and used unnecessarily condescending language. All communications and documentation have been preserved. I am sharing this experience so that other consumers ask very specific questions before paying significant upfront fees and understand how concerns may be handled when raised publicly. read more

Justice Tax is filled with liars, they just take your money and you got nothing, after almost two years they were asking for the same paperwork once again and again so they can find a resolution, my balance went up and no resolution was reached, Justice Tax sent me a letter saying my case was closed because I didn't provide the information they requested. read more

We hired this company and from the beginning there were multiple issues. Initially, they confused us with another client. I discovered this when they told me our state tax forms needed to be signed and returned, then asked if we were located in a different state. We are not -- we live in another state entirely. This was just one of several instances of confusion. Communication has been extremely poor. We do not receive return calls, and despite emailing three times over the past week, we have received no response. I regret not doing more due diligence before hiring them. They were quick to take our payment, but when we attempt to contact them with questions or concerns, they are unresponsive. read more

Justice Tax solved my longstanding IRS issue! My account manager was Heather she was amazing! Kept me in the loop, always on top of things, and cut through all the BS! Ask for Heather! read more

Heather and Justice Tax are the best thing that has happened to me. The Best! They made me feel worthy of getting help. She was kind, generous with answering questions and making me feel safe and looking after my best interests. Are there actually enough words to describe how Heather and Justice Tax helped me want to live again. They helped Life begin Lifing again! I definitely would recommend Justice Tax to everyone! read more

During my initial conversation, they led me to believe they could greatly reduce or even eliminate my tax debt. I paid them a few thousand dollars and months later ... they worked out a payment plan with the IRS. I could have saved the 2 grand and done that myself. Debt was not reduced one penny. read more

I'm sooooo deeply appreciative and thankful for Josh and the team at Justice Tax!!! When this journey started it seemed impossible. Justice Tax was very confident every step of the way that we would resolve all issues. I'm writing this today stress free with all the credit due to Justice Tax read more

Really bad service. The first person I was working with there was flaking out on our appointments. Over the phone. The second person, Mary A, was such a bad communicator. She would rarely answer the questions that I had about my case. And I would have to report it to Goldstar which is their communications department. But nothing would ever be resolved. Mary, as well as Carly from gold star and their main attorney were impolite, unprofessional, bullying and were not respecting boundaries. There was a real narcissistic vibe with the whole operation. Amy who was supposed to do my taxes completely flaked out on our appointment. Which was so unprofessional. She was actually nice but didn't show up to her appointment. They had no problem flaking out of appointments. I am so relieved to be finished with them. I learned an important lesson. Never be too desperate with your tax issues that you sign a contract a little too fast. Now I'm still paying the monthly when they didn't do very much. read more

That's exactly how things should be done! From start to finish, the experience was professional, respectful, and kind. Every one of my needs was treated with care, and nothing was overlooked. The team made sure that everything was addressed efficiently and in a timely fashion, which truly made all the difference. I felt heard, supported, and understood throughout the entire process. I honestly couldn't have hoped for a better outcome. Lila and the entire Justice team went above and beyond to help me reclaim control of my life, and I'm deeply grateful for their dedication and compassion. It's rare to come across a team that balances professionalism with genuine care the way they do. Thank you again for all the hard work, patience, and unwavering support. I'm beyond thankful to have had you in my corner. read more

Based upon my own experience and the reviews I would not hire this company. I signed documents with them over a month ago and have not received any feedback. I have left messages for a call back and have received no call back or any email response. Justice Tax is charging me $7000 for this poor service. read more

Justice Tax really came through for me. They helped resolve a tax issue that had been stressing me out for quite a while. From the beginning, they were professional, kept me informed, and followed through on what they said they'd do. The whole process moved along smoothly and was handled quicker than I expected. read more

Heather is knowledgeable, professional and pleasant to interact with. Justice Tax saved us thousands of dollars. I highly recommend Justice Tax. read more

This company wants you to pay everything upfront and then send you the paperwork to do yourself. After paying almost 3500.00 still no resolution and they have not done a thing. read more

I contacted Justice Tax the first of August, have paid them $2064 to date, November 13th. I have received nothing in return, they will not answer emails, the will not return phone calls. I am in the process of filing a complaint against them with the Federal Trade Commision, The Texas Attorney Generals Office, The Florida Attorney Generals Office and the BBB. read more

Scam, Scam, Scam!!! STAY AWAY FROM THESE GUYS! Same story here. They tell you that they will help reduce your tax debt, make all kinds of promises and in the end they just set up a tax repayment plan for thousands of dollars in fees which you can do yourself for absolute free. They don't give you an invoice to show where your money went and they won't refund your money. Mary Ardolino is in the accounting department and tells you she will discuss your case with the owners/managers and tells you she will call you back by the end of the day. She even asks you if you are on East Coast time, maybe to get you to feel like she's actually going to call you back, but then doesn't call back at all. 10 days went by the first time. Another 8 days the second time and it was always me calling back. I am going to spend the next 5 years writing a negative review every day until the internet is saturated. Happy to join any class action suit out there. Going to the BBB and the states attorneys office next. I gave them plenty of opportunities to resolve this matter and they didn't seem to care. read more

LETS ALL FILE A CLASS ACTION LAWSUIT AGAINST THIS COMPANY!!! Although we can probably get an attorney to take this case pro bono, I am willing to invest my personal money to put down as a retainer on behalf of all of us to get an attorney to litigate this on our behalf. I have already filed a complaint with the Better Business Bureau. I will be filing my complaint with the Florida Bar today. My daughter also works at the Florida House of Representatives in Tallahassee I will be reaching out to her as well. We all need to file a complaint with the State Bar on all of these attorneys taking advantage of people and stealing money. Let's take this to the federal government and put an end to them taking advantage of consumers looking for help. Do NOT hire them to help with tax services. You can set up a payment plan with the IRS by yourself without having to pay them and its FREE!!! I had a $200 payment plan already set up with the IRS and was referred to them to renegotiate my tax debt. I let them know that I had already set up a payment plan and they said they could help me renegotiate what I owed. AFTER I payed them what I agreed to pay them they back to me and said we were able to get you a payment plan for $200 a month. O told them I already had that plan and that I set that up by myself with the IRS for free. They transferred me to a Gold Star department to speak with a lady by the name of Mary Ardolino. Not only dis she not listen to anything I said, she was rude, disrespectful and struggled with comprehending what was being said in the conversation. I said can you tell me "specifically" what was done with my case that I dis not already do myself that warranted me paying you thousands of dollars and she refused to answer the question, became more disrespectful and rude and all she kept saying and repeating was "we already settled your case" and I would say "how" and she would say "we already settled your case and you paid in full, I am not answering anymore questions and proceeded to hang the phone up in my face. If you actually worked on my case you should be able to provide the work that was done. I called back the next day and her attitude dis not change, she continued ti be rude and dis not have any answers. I asked her the same question as the day prior and she said she would have e to get a supervisor on the phone. Then I asked her why she did not do that yesterday when I asked to speak with a supervisor and she again refused to answer. My recommendation to you all looking to acquire their services is to acquire legal services from an attorney or legal shield. I think Legal Shield is $50 a month. And when they try to steal your money without providing the services that were discussed in the consultation. Start the process to sue and reclaim your money. Side Note if there is any other people who have had this experience with this company and/or Mary Ardolino, please reach out to me and I will put you in touch with my attorney. All it takes is 3 people for a class action lawsuit. read more

Absolutely a rip off. Made everything worse find someone local and honest. Not recommended. They charged me $8700.00 7 months and had to fill there forms with no assistance then they bullied me threw out process. Worse experience. read more

Very poor communication These individuals are scammers i contacted them last year about my 10,000 tax bill three case managers land $3,000 out of my pocket later only to find out that i will be still paying that $10,000 to the IRS they have more people calling you collect the payments than they have tax experts stay away read more

I think Natalie and her team did a great job on my tax problem. She always returned my calls and answered all my questions .She also made sure I had all the info and support I needed for my problems with the IRS problems Thanks Justice Tax! read more

Save your money. I solicited their assistance in early 2023 and now we're approximately 10 to 11 months into the case and zero results. I'm out the cost of the "service" (2K up front) as well as the money the IRS keeps stealing every month for the better part of the last year. (Those installments don't stop). Now I'm in a much worse situation then I was last year. I'm sure the organization will say whatever it needs to flip the onus back on me and that's fine but my suggestion to anyone out there thinking of using these so-called tax advocate services, you're probably buying false hope. read more

Great Service From Justice Tax, very Helpful people Ms Heather helped me through every step and understand everything i told her, provide me with the best information through my process , Thank you! read more

This place is a scam. Lied to me, took a down-payment, claimed they had a deal with the Dept. of Revenue. They sent me the forms to fill out with the state for the agreement and the next day the money was taken from my bank account by the state. No agreement had ever been made with the state, they lied. The money had actually been taken by the state before the pos named Lauren had ever claimed to have spoken with them! STAY FAR AWAY FROM THIS OUTFIT. read more

Excellent company. They have a great team and are very knowledgeable. Their years of experience in dealing with the IRS shows. Thank you.

Do not use this company. Contact the IRS yourself. I have waited 6 months for help and now have a possible lien against my property for unpaid taxes. I have paid this company to date $3350 and they will not respond to my phone calls. My contact there, Kendrick, says he will call me and does not. I have emailed, texted, and called to no avail. Promises promises promises. I have also requested to be contacted prior to a certain time of the day as my husband and I have had to re-enter the workforce to pay these taxes. They only take advantage of you and once they start getting your money, crickets. I have sent in documentation as requested. Again, DO NOT USE THIS COMPANY. I believe the majority of these reviews that paint this company in a positive light are fake. Nobody can do business in the manner which they do and have a 4+ star rating. I am so sorry I wasted my money and time when I could have started paying back this tax 6 months ago. read more

I was told by the Senior Consultant John Amato that Justice Tax has a 5 star rating and been in business for 21 years and they have helped many people who were in the same position that I am in. I was transferred to Richard Close & he somehow got some information on my back taxes and said I have some old liens on my property that he can get removed. I mentioned to him that I was wanting to get a Reverse Mortgage but I had to get those liens off my property. He tells me what their fee is which was a bit pricey but I am in a position of loosing everything if I didn't get any help right away. He set me up with a loan of $9,950 from the bank that they work with so they will get paid for their services. About 2 weeks later I received a call from the Mr. Close saying in a round about way that he cannot help me and that I should call Reverse Mortgage to see if they can get me enough money on the equity of my home to pay IRS off. I was livid that I was given all these promises and then later tell me they can't help me. I called the bank to cancel that loan and they informed me that Justice Tax would have to agree to cancel the contract before the loan can be cancelled. I talked to Mr. Close yesterday and told him I wanted to cancel my contract with them so that the bank can cancel that loan before the first payment comes due on Nov. 4th. He asked if he lowered the price, would I reconsider? I don't trust anything Mr Close has to offer. I looked up what Justice Tax really charges and what I found was and I'm quoting "that fees vary depending on the size and complexity of each case. However, you can expect the cost of Justice Tax services to start at $450. According to Justice Tax, the average customer will pay $3950 in fees." unquote. My question is, why am I being charged almost 3 times that amount?? I lost my husband in 2020 and barely surviving on social security I should have never called Justice Tax for help. Please help me in any way you can. Sharon S read more

Hell no. First I couldn't get the sale rep to call or even email me for 10 days to get started. Mgr. helped me. They get an agreement, take your $$ and then don't return messages giving you an update and leave you guessing as to what is happening. Done. Bad gut feeling in the beginning and I should have trusted it. read more

I had a notice from my boss that he was being ordered by the state to put a wage levy on my paycheck. I was shocked because I lived in a no-state tax state, but worked in another state. I was confused and never bothered to file my state taxes and I owed well over $15. I did a lot of research and kept coming back to Justice Tax. So I contacted them and they knew just what to do. They got my interest and penalties lowered and helped me with getting a repayment plan set up that was much less than I was being garnished for. Now I don't have to have that embarrassment at work and I can still afford to pay bills. Thank you Justice Tax for helping so much! read more

Professional, knowledgeable, honest and very nice to me. Justice Tax was excellent to work with.

Justice Tax got the case completed faster than they had originally quoted me, and instead of lying or faking news they were upfront with me the whole time. Excellent company. Justice Tax did a great job. read more

I have just started the process with Justice Tax but I have no complaints. THey have done everything they promised so far. Everyone I talked to was nice and didn't give me hassle. read more

This company worked very hard to resolve my case and kept me up to date as to what was going on. Whenever I needed an as=nswer, they picked up the phone and walked me through my questions. So far, not a peep from the IRS and my case is going smoothly. Justice Tax is amazing and I'm grateful for their help. read more

Justice Tax communicated with me perfectly throughout the process of resolving my case. I was impressed by the team and how they were able to deliver what they promised. I recommend Justice tax, LLC to everyone that needs an outstanding team on their side to protect them against the IRS. Thank you for everything read more

I owed money to the IRS due to me selling some property. I didn't set enough aside from the sale and owed about $22,500. I hired Justice Tax to help work out the detail and stuff with the IRS and they did. I could have aforded to pay the debt outright but I wanted to hang onto the money as long as possible. Now I'm on a reasonable payment to the IRS and don't have to worry about those scary letters anymore. read more