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    8 years ago

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    People searched for Obstetricians & Gynecologists 235 times last month within 15 miles of this business.

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    East Bay Hormone Therapy Center - Dr. Andrew

    East Bay Hormone Therapy Center

    4.5(19 reviews)
    0.6 mi

    Where do I even begin. Within the first 60 seconds of walking into East Bays office I was insulted…read moreby the front desk woman. My husband was scheduled 30 minutes to leave his sample before my appointment with them to be tested and confirmed everything is good. We already knew that my husband is not the reason for our infertility struggles since we've been through this process before and are hoping for a better experience with a new practice. Boy were we wrong. Annie made a joke about me being the "problem" when checking in with her @ our very first infertility appointment and I should have walked out their front door the second my gut asked me why is the front office lady humiliating me & making me feel even more horrible about being the issue about not being able to get pregnant and hurts my feelings moments into walking into their facility. Without writing a novel for you, we proceeded with IVF treatment with East Bay. They removed 36 eggs in total. I have PCOS, so we knew there was going to be a lot of eggs and I had a high chance of ovarian hyperstimulation syndrome (ohss) which Dr. Larry Andrew monitored closely throughout the IVF cycle. The moment I woke up from my egg retrieval I was non stop throwing up & in extreme amounts of pain. They gave me some meds to help my nausea and something for pain. Symptoms slightly subsided for a bit. After sending me home these same symptoms were back & non stop. My husband called East Bay asking what to do and they said they could see us in the next 4 hours or if it's too bad to go to the ER. We proceeded going to the ER where we waited long hours while I was suffering and the staff didn't know what the aftercare protocols were for IVF or even what OHSS is. When trying to explain what we think is going on with my body, they barely got my symptoms under control after being there for the majority of the day we went home for another restless night. The morning came and the symptoms were back. Non stop puking, pain in my abdomen, can't drink or keep anything down. My husband calls Dr. Larry Andrew and asks him for help and what to do and our Dr. let my husband know he's at his Lehi location today and tells my husband I can't be having OHSS because it is too soon for that to be happening after my surgery. (Day2) My husband takes me to the ER for the second time from all the suffering I am still enduring & no help from our provider. The ER doctors run tests and are still not understanding OHSS. They even call Dr. Larry Andrew and he tells them on the phone it can't be OHSS, "it's too soon" the ER doctors could see fluid in the tests they were doing but their approach would be from draining the fluid from the outside of my stomach and could risk hitting a major organ to try and drain the fluid. another day spent WASTED at the ER. They were able to barely get my symptoms under control and they sent me home again. Day 3 morning I wake up to the same symptoms. We go into East Bay to get me in for an ultrasound. When we arrived I was taken downstairs in their basement of an older house remodeled as a fertility office. He had me lie down on the table and my legs in stirrups with the brightest lights beaming so bright at my entire body I had to close my eyes. He starts to do the ultrasound and begins poking and prodding around inside of me. He was getting frustrated with this nurse for not knowing how to help him, she couldn't get a twist top off and at one point my husband had to help her because she wasn't able to and the doctor said to have my husband help support her and he did and they were able to proceed with the next step of draining all the fluid in my abdomen. He used a catheter of some sort to pierce through my vaginal wall and pierced each individual pocket causing the most unbearable pain and sensation I've ever felt. My legs were shaking, my entire body dripping with sweat, my cries of pain and wincing from all the intensity was heard throughout the office and even made their Embryologist Thomas pop his head out of his office, and asked Dr Larry Andrew "is she ok?" He never responded and proceeded piercing the pockets of fluid with zero numbing or single ounce of sympathy during the ordeal. The only thing he asked me is "can you handle anymore?" to which I replied No, I had already begun to feel some relief from the fluids he had already removed. A total of 340 ccs were removed which is around 12 ounces. During this ultrasound he shows me on the screen my eyes blurred with tears I could barely see he points at the ultrasound screen & said this is "endometriosis scar tissue" and says I need to go see a specialist for this issue before continuing with him for our FET. He removes the ultrasound wand and covers me up and turns off the bright light. Tells me to change and come out when I'm ready. I laid on the exam table for which felt like an eternity not moving and disassociating from the last 20 minutes of utter brutality I sobbed in silence with my husband holdi

    I really enjoy working with Dr. Andrews. I receive HRT replacement therapy from him and he's very…read moreknowledgeable. He cares about your health overall. He is patient and will go through things more than once if needed until you understand. I received pellets yesterday and it went smoothly. I love his nurse Erin. She's really sweet and kind. So far so good. If you're going there for help with hormones be sure you see Dr. Andrews specifically. I prefer working with him over the PA. Personally preference.

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    East Bay Hormone Therapy Center
    East Bay Hormone Therapy Center
    East Bay Hormone Therapy Center

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    Revere Health Payson Women & Children Center

    Revere Health Payson Women & Children Center

    3.0(2 reviews)
    0.1 mi

    Revere in Salem has saved my life. Mostly because of Lindsay Seaver and her nurses. The facility is…read morebeautiful, clean and Lindsay is the best. I came to her with issues that I've had for years and she is the only one who has cared enough to give me the care I needed. AMAZING.

    My mom and sister use revere health. I gave them a try. I showed up early to my appointment, as…read morerequested. I filled out the paperwork and made my $25 copay. I waited over an hour past my appointment time to be seen. The girl that took blood had to give up on one arm and try the other (I have never had problems with people taking blood before). The real disaster though is their billing department. What a joke! They took $10 of my copay and put it towards the blood draw - instead of billing the insurance for it. I got 3 statements from them all saying I made of payment of $15 and still owed them $10. I called and talked to the incompetent billing department each time with reassurances that it had been fixed, and I wouldn't be hearing from them again. I even got the statement from my health insurance company indicating they had been billed for the $10 (finally) and that it was covered. I was more than a little upset when a 4th statement came in the mail today again saying I had only made a $15 payment and still owed them $10. I called and spoke to someone in the supervisor department. I have once again been reassured that it's been fixed, and I shouldn't see a statement from them again. I will never return to any revere health operated facility again!

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    Revere Health Payson Women & Children Center

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    Max J Crouch, MD - obgyn - Updated May 2026

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