I've been a consistent customer for over 4-yrs and always had great service, until tonight. Got…read moreturned away at 7pm closing. they took my bag to clean and tried to add the BOGO coupon, and was told it's too late, bag had to be on the truck to get the coupon. And the kiosk was down so couldn't pickup either. frustrating moment and not great customer service. would rather not go elsewhere but may have to. Jeff M

Exceedingly cool! I was looking for a same-day dry cleaning service to have a suit and dress shirt…read morepressed for a business engagement. Imagine drive thru service where I'm met with a smile at 7am, told it's a 25% discount as a new customer and that the garments would be ready no later than 5pm! True to their word, I return that afternoon in the drive thru lane and they bring out the garments and ask if the back seat is OK to place them in. I mean, if this isn't bespoke service from a local Tide Cleaners location (they'll likely tell you this is all part of their customer service) I don't know what is. Exceeded my expectations!

My washing machine went out. Last time I was in a laundromat they did not take cards. Coins only…read more I found the card option quite convenient. I did 4 loads but didn't realize I was using the bigger machines. I could have combined them, however, my towels were so soft and everything was clean with just about a quarter cup of detergent. I love that there are employees on site and cameras in use. Anybody I talked to, including other customers, were quite pleasant. It is my go to place when I need them!

Opened the first washer and it smelled bad checked the rubber ring on 11 washers and they were full…read moreof dirt, debris and smelled bad. I thought about cleaning a couple of washers and running it empty with bleach and detergent but at $4.75 per load decided to find a clean laundry mat. Disgusting place I was here last summer doing my laundry and the place was clean must be under new ownership or management.

They took great care of my clothes! Najma took care of me both times and she is a delight to work…read morewith. Thanks so much!

This place used to be good. Now they have sporadic and inconvenient hours. They're closed Saturday…read moreand Sunday--when I (and many others) normally would have time to pick something up. They close at 5:30 during the week--again, hard to get to. I stopped by to pick up an order a few weeks ago, just to find a sign posted on the door stating they'd closed early. Wasted trip. And now today I came by over lunch to pick up an order, and they have a paper sign up stating they are now closed on Wednesdays too (not reflected on Google, which shows them open). Once I *finally* am able to pick up this last order, I will never be using them again.

Horrible experience with the RUDE male owner (La Vista shop)! My job request was to sew the elastic…read moreback onto the front waistline of my shorts. Pretty simple sewing job which I would have done myself if I had an operational sewing machine. When I got it back after over a week I noticed the left side was shirred but the right side was quite flat, so the crotch was totally off center. I brought this to his attention in a very nice manner but he threw a fit and refused to accept his mistake. After going back and forth he gave me back my $15 and he had the nerve to demand that I go back the next day so he could remove all the stitches he sewed! I refused and told him he could remove it right then and there while I waited because I would NEVER EVER go back! He didn't do it so I left. Look elsewhere for your sewing needs! Background: I have been going to this tailor for a few years now (just because they are the closest) and I noticed that they often make mistakes with simple sewing requests. Worse, the owner takes offense/gets grumpy when you show and explain nicely what needs to be corrected. I'm a very patient person and always give multiple chances, but in this case I should have just stopped tolerating this crap a long time ago! Live and learn!

Summary: We trusted them with cleaning our 1700.00 wedding dress and in return we were provided…read morewith unprofessional service falling way below our expectations. We came in with a dress that needed to be cleaned, and we left with a damaged dress that needs to be cleaned again. Waited a day to ensure that this review is level-headed and not emotionally driven. My Fiancé took her wedding dress here based on a referral from a friend. We had already chosen a different lady for our dress alterations and only needed the dress cleaned. After pickup we found the wedding dress (worth around 1700.00) neatly packaged in a standard clear plastic bag that was stapled closed around the outside. Our first and biggest issue was that they had stapled our dress along with the bag. Obviously, the folks here do not care to treat your property with respect. Wedding dresses are expensive, and it really doesn't take much effort to ensure that you don't put staples through your customer's clothing. While they are small holes, the dress now has little holes in it. The second issue was that there were black spots on the dress as well as hair. We had not removed the dress from the plastic bag and the hair was underneath. The third issue was that when my Fiancé took the dress back, they were confrontational and tried to defend everything. The most professional response here would have been. "I'm sorry we stapled your dress, and that we weren't able to clean it to your satisfaction. The black dots were unable to be removed, but there definitely shouldn't have been hair. Here is a full refund". Instead my Fiancé felt like she had to defend herself and argue about everything, and she left incredibly emotionally distraught. The lady yelled at her and tried to make her feel stupid. A bystander chiming in and telling her to 'leave her emotions out of it' didn't help the situation either. Ultimately we got a 75.00 cheque (roughly half the cost of the cleaning), a very bad experience and we never will be able to trust this place again.

Walking in was a clean atmosphere and friendly staff. There were plenty of different size washers…read moreto choose from small loads four dollars and larger loads six dollars. Dryers are only one dollar. They have everything you may have forgotten to bring with you, laundry soap, fabric softener, & bleach. They have snacks and drinks to purchase while you wait. They even have video games to play! They do offer full service wash and dry. Their dry cleaning is outsourced. I definitely recommend coming here if you need laundry service .

They had exactly what I needed: large capacity, washer, and large capacity dryer for cleaning my…read morequeen sized comforter. The attendant was incredibly helpful. He walked me through the pros and cons of the various sizes of washers and made a recommendation that was perfect for me. Additionally, he helped me pick out the right sized dryer and had some insider knowledge that helped me get the comforter dried without shrinking. All in all, I couldn't ask for a better experience.

Had a great experience! I needed a bridesmaids dress tailored on short notice 6 days after having a…read morebaby. They made it happen on time, for a great price, and I was so comfortable in my dress even newly postpartum. Kind and friendly folks I will definitely use them again!

I have been going here for MANY years. It was always terrific. Then the lady who operated it,…read moreYounghei (spelling?) apparently semi-retired, and now it is useless. I recently took two items in to be altered. The first one was a simple uniform shirt that needed an American flag sewn on the sleeve. Sounds pretty easy, doesn't it. Well, I thought so too. It was not. I explained I needed the short back in 6 days because I needed to travel to Des Moines with ot for an event in 8 days. Not a problem, I was assured. I went in 6 days later to retrieve the shirt, as I was promised, and it was for some reason not done. OK. It can happen. I explained I needed the shirt for certain the next day as I was leaving in the morning of the next day. The counter person assured me it would be done by 3:00. OK. No problem. I went back the next day, and as you might have guessed, the shirt was not ready at 3:00. She assured me that if I came back at 5:00 it would be finished. I returned at 5:00, and lo and behold, it was complete, but she had sewn the wrong flag on it. She was apologetic after I pointed this out and asked me to take a seat while she made the correction. OK. I sat down. A few minutes later, she returned with the shirt, but the flag was horribly crooked. This was an easy piece of work, because the flag sits nearly directly on top of a seam! Just line it up with the seam! Once again, I sat down while she took the shirt back to correct her error. She returned after a short while with the shirt, and there was glue spread all over the place. Apparently, beneath the old patch, had been glue, which was now both on the shirt, and on the new flag. She did not see an issue with this when I pointed it out, but she did once again take the shirt back again, to see if she could use the steamer to remove the glue. She returned it to me about 10 minutes later, and while most of the glue was now off of the shirt, there was still a rather large blob of glue obscuring part of the flag. I told her OK, I would take it, and when I got home I steamed that glue from it so it at least looked presentable. She did offer to comp the job for all the issues, but I refused and paid her. Nobody should work for free. OK, second item. My second item was a Revolutionary War uniform coat. It was expensive and made for me a few years ago. Due to recent weight loss, it needed to be altered. When I went to get my shirt, and got increasingly annoyed waiting, I did ask for my uniform coat back. I said I did not trust them to get it done right, and that I would take it elsewhere. I was informed my coat was not there, and that he seamstress had taken it home since it was such an involved job. OK. No problem. I left with just my glue-covered shirt. I waited a few days to call to check on my coat, and was told on a Thursday, that they did not know the status, since it was still at the seamstress's home, but I was assured I would get a call the next day, Friday, with a status. This was by the lady who had screwed my shirt up, but I held out confidence that she would be able to competently check into this, and call me back the next day. Of course, she did not. Big surprise. I called back Monday and was aggravated at her for not calling me back. I expressed my frustration, and she assured me should would ASAP and call me right back. She actually did return my call in short order to PROMISE me the coat would be done in 3 more days. In 3 days, I called before making another fruitless trip, and was informed that now the seamstress need an additional 4 days. At that point I drove to the shop, and demanded my coat be returned to me. I had not given permission for anyone to remove my coat from the building, and I was sick of waiting. I even offered to go pick the coat up from wherever the seamstress had secreted it. I was assured a call would be made to get my coat returned. A gentleman called me, he might be the owner or manager of Maple Tailors and we discussed the debacle. He made no attempt to defend this lousy customer service, and was quite apologetic. He assured me the coat would be there the next day. Somehow, magically, the coat that could not be completed, was completed that night. Perhaps it was done by fairies or angels, I do not know. It was done correctly, which very much surprised me. I half expected there to only be 1 arm or something, but everything was fine. I paid my bill, $133, and left. I am glad it was done, but I will never return. It is a shame because I was a loyal customer for around 10 years. Go up the street to Jack's tailors for far less hassle!

Quick tailoring for a full suit, professional staff with fair pricing a quick turn around. Will be…read moreusing for all tailoring from now on

Dropped shirt off for dry cleaning. Quick turn around within the same week. Staff were friendly…read more Organized will definitely return . Very pleased.

This has to be the best dry cleaners, like ever. The store is so clean and well organized. The…read morecustomer services was phenomenal... It was a different young woman for my drop off and pick up but both were kind, thorough, informative and welcoming. It took less than 3 days for my wool blend coat to be cleaned and it was in perfect condition when I picked it up. Price was fair, especially for the quality of service. This was my first time here so I was gifted with a coupon and some cute cleaning supplies-nice touch. I will be going back for all my future dry cleaning needs.

My family tried this dry cleaner because it is so close to where we live. The storefront is tidy…read moreand welcoming. The staff who worked with me was kind and knowledgeable. Two things that would be helpful for me (and maybe others): 1) clearly posted prices (if I hadn't asked, I wouldn't have had an estimate until pickup) and, 2) some open hours outside of the traditional work day (current hours are M-F 10-6, so I saw). The clothing items that I had cleaned looked great and I received a new customer gift bag. I will be back!