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    Couch Orthodontics

    4.8 (4 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Couch Orthodontics

    Orthodontics

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    Hiser Orthodontics - The Hiser Ortho Team

    Hiser Orthodontics

    5.0(2 reviews)
    0.2 mi

    There's no better treatment & service than visiting Dr. Doug Hiser's orthodontic practice and…read moreoffice staff. Dr. Hiser and his team are the most assuring and comforting people. From the moment you sit in the chair, they take great care of you easing through what can be an awkward or slightly uncomfortable experience with your mouth wide open, but there's no stress or discomfort under their supervision. Hiser Orthodontics gives you their full attention to get it right all in a short appointment time, so no need to stress about being trapped at the doctor's all day. In and out in less than a 30-minute appointment with thorough scans, Dr. Hiser's expert evaluation, plus a consultation period with the office manager to go over the plan and offer different payment options. The staff as you checkout leave you feeling uplifted to go out for your day. Any necessary or follow-up check-ins can all be scheduled from the chair during your "install" when they answer any questions and walk you through the process ensuring it's all clear with reminders in their supply-filled service bag for when you leave the office. Offering multiple locations, Dr. Hiser's team can take care of any teeth & smile concerns or enhancements you may want. I've been fortunate to return a number of times over the years, whether it's to fix a broken retainer or update my smile with an easy Invisalign when I was concerned and frustrated over the spacing in my teeth when I ate. They customed the treatment to me providing a range of options and easy to accomplish timeline with a check-in at the middle to witness my progress. It's so rewarding, my entire family has used his services to reconnect with a better smile! Call and make an appointment today! They have plenty of times and location options, you'll be smiling brighter & more confident before you know it!

    I couldn't be happier with the service we have received here. The front desk ladies are so…read morefriendly. They know us when we walk in, and welcomes my son by first name everytime. The doctors are so patient and really know their stuff. My son had some pretty misplaced teeth and the invisalign service we have received has been nothing but awesome. Teeth are moving along nicely. If we have an issue, we can get an appt quickly. When we are check in, we are taken back right away and seen just as quickly. I'm glad we found this dentist

    Photos
    Hiser Orthodontics - We offer Invisalign!

    We offer Invisalign!

    Hiser Orthodontics - Take home Invisalign kit from Dr. Hiser Orthodontics

    Take home Invisalign kit from Dr. Hiser Orthodontics

    Hiser Orthodontics

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    Serenity Orthodontics - Cumming Trammel

    Serenity Orthodontics - Cumming Trammel

    4.5(23 reviews)
    5.1 mi

    I would give this place 0 stars if I could. Myself and my two daughters received services here; my…read moreoldest now has a major jaw issue where it dislocates, my middle kiddos teeth now DONT touch, and my teeth on one side now sag so badly that I look like a stroke victim. I cancelled our contracts (or tried to!) but they're billing me for the remaining portion of my treatment, which includes removing braces (they didn't) and retainers (which I didn't receive) When I addressed the office, which was numerous times over a 3 month span, they refused to release me from their office (illegal btw) When they finally agreed, they billed insurance for services not rendered (fraud!) and charged me for the difference. She then got so worked up when I questioned the accounting errors, Keisha (good Lord find a new job NOT in customer service) called me nasty, UGLY, and then hung up on me. When I called back, they refused to speak with me, yet they won't release me from their office. So I'm a client without access to care? Makes zero sense. Go somewhere else. Pay the extra money. This place is an actual joke. Head on over to google reviews and you'll see how many other people also hate this "orthodontist", or so they call themselves. I've found a new ortho who is FANTASTIC, cleaner office, better staff, and actually is correcting the smile that Serenity messed up. Not sure how this place is still in business. Run away, don't walk!

    "I have the best bedside manner in the world," or so Dr. Podray proclaimed in an angry huff when I…read moreattempted to share concerns about ongoing communication issues surrounding my daughter's treatment. Having lived overseas and received medical and dental care across the US and Asia, I was more amused than appalled at her exceedingly arrogant remark. Can you imagine believing you were *the best* in the entire world at anything? Whoever would want that level of infallibility and responsibility?! Despite the twisted humor of that moment, it was a sure sign we needed to end treatment as quickly as possible as it supported our growing concerns about the treatment our daughter was receiving at Serenity Orthodontics. Our daughter's braces were removed at her following appointment six weeks later. She received a poorly made retainer which did not fit in the office on the very day it was made. Rather than address the issue of poor fit, glue was placed inside to make the retainer somewhat fit on her bottom teeth and an excuse was offered about how her teeth must have shifted significantly during the three hours in between the time the impression was taken and the time the retainer was picked up, or else our daughter may have moved while the impression was being taken. All my husband and I could do was laugh. Such an ending was par for the course and precisely the unprofessional and incompetent service we had come to expect at every appointment this year. Knowing our concerns about the poorly fitting retainer would likely fall on hostile, can-do-no-wrong ears should we raise the issue to Dr. Podray, we have opted to seek a second opinion and have a proper retainer made elsewhere to avoid dealing with Serenity Orthodontics any longer. Paying out of pocket for a properly fitting retainer is a small price to pay to know the task will be handled by well-experienced hands. We highly encourage other families to look at several different orthodontists before making a decision as to which practice to use, and not to hesitate to switch orthodontists immediately if something seems wrong during the course of treatment. Doing so may help you avoid many issues we ran into during our daughter's orthodontics journey.

    Photos
    Serenity Orthodontics - Cumming Trammel - Braces before and after

    Braces before and after

    Serenity Orthodontics - Cumming Trammel
    Serenity Orthodontics - Cumming Trammel

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    Family Orthodontics - Cumming

    Family Orthodontics - Cumming

    5.0(2 reviews)
    0.0 mi

    I first had the opportunity of meeting Dr Couch when she was filling in for my other Orthodontist…read morewhile he was on maternity leave. My initial visit with him was refreshing. He actually listened to my concerns, answered all my questions and assessed the options that were available to me. He created a plan that I felt would put me on track with closing my gaps within no time. After my assigned Orthodonist returned, it was definitely apparent just how much I missed having the expertist of Dr Couch . Not that my original Orthodonist was not helpful; however, Dr. Couch attention to my vision for my teeth and adjusted my original plan to accommodate my desire to not insert bonding within my space 20 minutes. That is definitely something new for me God Bless!

    I first had the opportunity of meeting Dr. Podray when she was filling in for my other Orthodontist…read morewhile she was on maternity leave. My initial visit with her was refreshing. She actually listened to my concerns, answered all my questions and assessed the options that were available to me. She created a plan that I felt would put me on track with closing my gaps within no time. After my assigned Orthodonist returned, it was definitely apparent just how much I missed having the expertist of Dr. Podray. Not that my original Orthodonist was not helpful; however, Dr. Podray paid attention to my vision for my teeth and adjusted my original plan to accommodate my desire to not insert bonding within my spaces. After careful consideration, I decided to continue my orthodontal care with Dr. Podray and I have been extremely happy every since. The office is full of experienced, polite and efficient Orthodontic staff members -- the very first visit and pretty much every visit thereafter, I was in an out within 15-20 minutes. That is definitely something new for me. Out of the nearly 3.5 years, that I had my braces, I have only been going to the Cumming Office for the last year or so and if I had to do it all over again, I would travel all the way to Cumming, GA regardless of where I am located in Georgia. I had the BEST DOCTOR, had the opportunity of visiting the BEST OFFICE within the Family Orthodontics practice and I'm sure the best Orthodontics office across the nation. Although I am extremely excited to have my braces off, I am going to miss the Cumming Family Orthodontics Team! This is definitely bitter-sweet! Thanks to Dr. Podray and your team of orthodontic professionals for my PERFECT/BRIGHT SMILE! You are the best! Take care and God Bless!

    Photos
    Family Orthodontics - Cumming - Family Orthodontics named best of Cumming!

    Family Orthodontics named best of Cumming!

    Family Orthodontics - Cumming
    Family Orthodontics - Cumming - "I have been very happy. I will be using Family Orthodontics for my other children!" - quote from a Cumming parent survey

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    "I have been very happy. I will be using Family Orthodontics for my other children!" - quote from a Cumming parent survey

    Couch Orthodontics - orthodontists - Updated May 2026

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