Let me just say I visited three different boot barn stores with a terrible experience of assistance…read morein helping me order 10 pair of boots for my grandchildren for Christmas needless to say they are going to get CASH! Btw the online ordering was a catastrophe. Sadly the frustration with Boot Barn I see for reasons including poor customer service, order fulfillment problems, and a complete nightmare in ordering and perceived low product quality relative to price is out in the streets! . The unhelpful, slightly rude, or simply avoiding customers staff while congregating near the front occurred in three differences stores! Management must be in their offices working on their other income generators! I spent 2 hours trying to order in line, one can't ever get customer service! I had questions with the 10' grandchildren's sizes. ABCD understand?!!!! Adult or child?!!!!! Order problems: simply it cancelled my order ..... gone without clear reasons, and a lack of communication from customer service was never received upon numerous calls and request! Just give CASH and order from Amazon small business really does suck, everyone wants to work from home!.

Went in to buy jeans that I had my eye on but unfortunately weren't for me. This young lady came up…read moreasked if they were my fit and recommended other jeans which might I add were fabulous. I believe her name was Aniya I'm not sure, she had glasses but very sweet girl!

Today I was simply picking up items I had ordered online. Kohls was running a clearance sale, and…read moresome of the items just happened to be in stock for same-day pickup. I received an email fairly quick after placing my order, telling me that I had "self-pickup." It was an easy process. The self-pickup area is by the checkout/customer service door. And you find the corresponding box number to what was given to you in your email once you click through the prompts. If you need help, just ask an employee though!

Recently moved to Fort Worth from Houston. This location is close to my home. Customer service is…read moregreat and the store is always clean.

The staff is very helpful. The selection of items is always elite worthy. The prices are very…read morereasonable in my opinion.

This place is not it. A giant warehouse with a bunch of dead stock clothes. There are other…read moreBurlington's that have a much better selection and this one just seems like it has some sort of bad energy around it. I literally can't explain it.

Boutique. This place going home several.times and finally stopped in. They have a great selection…read moreof clothing and knickknacks. They also support there local schools apparel. They do custom shirts. There prices are a real good. They staff was also super nice. Come support this new local boutique.

As far as Ross goes this location is still good. I have had NO luck in finding maternity bottoms…read moreinside stores which sucks because I try not to buy from Amazon if I can help it. However, this location did have a limited stock of items in plus sizes . I wish they had the actual maternity clothes because I just need a stretchy band and not stretchy everything else. The plus sizes just don't look flattering but it's better than wearing jeans unbuttoned I guess! The attendant at the changing room and the cashier were both bleh, not friendly but not rude or anything .

The staff is very tolerable, The prices are worth it. The only inconvenience is other younger…read morecustomers who don't wear that much coverage over their main posteriors. It is very uncomfortable to just be in the checkout line with your own husband. The variety of items to choose from make it feel like a material world. We will be returning cautiously very soon.

I love this place the people that work in here take great care of me I love the fact that I can buy…read moreundergarments that fits properly and hold things where they're supposed to be the closer fashionable the shoes are remarkable the jewelry is up-to-date and wonderful when I leave there while I might be quite a bit poor I always feel very fashionable the only problem is my purses never big enough for all that I want which I guess is a good thing because it keeps me coming back for more so overall good customer service great product it's a five star for me

We asked for my daughter to be sized for a bra. We had to order the size online. When they came in…read morethey were too big and my daughter didn't really realize how it should fit so she wore it for 24 hours. They will not allow me to return it or the previous bra from the first time she was incorrectly sized. Bras are expensive and now I'm out the money for 2 bras that we have no use for.

Trash. This owner is rude and I do not recommend. Kid to kid is a waste of time, they low ball you…read moreeven though they get all their inventory freely.

Not only when I was walking telling my niece that the toys in the boxes need to stay for the store…read morea lady says "oh no those aren't for sale" with attitude. On top of that so many times they paid small amount for taking a whole laundry basket of clothes, shoes, and accessories. Apparently this isn't the first time and by the complaints they had with bbb!!

Not my cup of tea but maybe it is for you? Every day all…read moreitems have different price points. The store is decided by women/men and kids. Besides that there is no separation by size color or clothing type. People walk around with shopping carts stocked full of clothes.

Ok, seriously considering flying to FW just to visit this store again! I had no idea what the…read moresituation was but turns out they have different prices each day for ALL clothes!!!! SAY WHAT??? Yes! I went on Saturday and all clothes were $2. Sure you have to sort through them all since there's no organization with size, style, colors but who cares, it is worth it!! I found Banana, Athleta, Free People and more (good thing I was flying on SW so free bag check!) They will yell at you if you try to bring in a drink so leave it in the car or be sneaky. Bring sanitizer too!!