Outside of the Department Stores this is one of the few stores at the mall that a thick girl can…read moreshop at, for clothes. In most mall clothing stores sizes only go up to a 14 juniors / women's but in this store sizes START at 12 women's and go UP! The prices are a bit high (but no worse than 'The Buckle' or Hollister). The clothes are made well and very hip! In addition to clothes they also sell accessories and perfume, those are cheaper than the clothes, but also lower quality.

I have loved Torrid for years now and I always take advantage or their Black Friday online sale…read morethat givez free shipping and 60% off most clothes.  They have high quality clothing and each piece can last me years.  I bought my favorite basix gray leggings here over a year ago and they are still looking nice even though my thighs usually rub to a point of creating holes in my bottoms.  Whether it is leggings or jeans, I have had all my bottoms from Torrid last me years.  It took about 7 years for my first 2 pairs of pants to start to look a little worn and ready to retire, but they didn't have thigh rubbing holes!  This year I also bought a jacket and it is really nice.  I am looking forward to being warm and cozy this winter.  I am also excited because I don't usually buy tops from here, however I was able to pick up 4 this year.  One of the tops is a Bob's Burgers holiday shirt, which I am really looking forward to showing off.  Thanks Torrid for keeping me in long lasting and nice looking clothes.

We were never approached by the staff to help us the whole time we looked around. The employee…read morestood and talked to someone that had walked in before us the whole time. Sorry, but it was rude to not even ask if she could help us! I would not spend time going to this place. We had driven over an hour to go to this shop.

Service was lacking, Lauren was not very friendly and did not inquire about what we were looking…read morefor. The dresses were cute if you're looking for an evening gown with full coverage. Selection was very limited.

Love this cute shop. My sister and I live in Illinois where we STILL cannot try on clothes in…read morestore. What a delight to find everything we were craving in one little boutique. Great service. Awesome selection. We will return! We bought so much! !

Love this store! The Owner has responded to all of my fundraising in the past and she plays well…read morewith other locally owned businesses. I am not afraid to recommend this store to my customers when they are looking for something that she may have.

Loved the shop, super cute merch.... but wasn't thrilled with how my family and I were stalked,…read moretalked about and treated. Not a very kind environment. The woman in charge seemed angry people were in "her" store. Stalked my family like we were thieves. And just made us all super uncomfortable. Don't shop there unless you like to be made to feel less than.

I am an out of state, online customer. I was shopping for a really niche item that has been super…read morehard to find, & they had it, so I ordered it. Within a day, I received a text stating that the item was no longer in-stock, & I was offered a substitute item, but it was an item I actually already owned. The person I was texting with took the time to find that item & coordinated for it to be shipped to them the next business day so that it can be sent out to me. However, when I ordered, I had somehow put the incorrect address, so it was sent back, after all of their hard work. I was immediately contacted to get the correct address, & it was shipped back to me, without an additional shipping charge that I offered to pay for my mistake. Above & beyond is the bare minimum way I can describe their customer service! Your kindness is truly appreciated & you have a customer for life!

Kohls in general is wondering why they're on the verge on bankruptcy and their ceo can't figure out…read morethat locking up items in the back of the store deters business. I was going to get $400 of clothing here but then noticed it was all locked up. No customer service call buttons nearby so only option was to go to front doors to ask someone to unlock. At that point, I saw the line to the registers and the front doors, so I left and went to Dicks Sporting goods next door. Where nothing is locked up!

I think its an awesome place to shop. I have been nice to the staff and they are nice back. The…read moreshop is usually in disarray but the traffic is heavy and they do look understaffed. Really live having free Amazon returns here and getting a coupon after!