Super sweet employees, greeted me right as I walked in and made conversation at checkout. Would…read moredefinitely come back if I lived in the area.

I would like to share a traumatizing and embarrasing experience due to one associate at the 1100…read moreAZ-260 Ste D-3, Cottonwood, AZ 86326 location. I came to this Sally Beauty location to get haircare products like I do back home at a Chicago location. I came in; asked questions about a hair mask; and purchased my items. I left the store and went to Fry's (which is in the same plaza) to buy groceries with my friends. Some minutes after, THREE policemen approached me INSIDE the grocery store indicating that it was reported I stole a 3 dollar facemask from Sally. The latter happening in the middle of the grocery store with people all around which made it EXTREMELY embarrassing. I explained to one of the officers that I did not purchase a facemask and opened my Sally bag showing my items - a container of Cantu conditioner and a coconut hairmask. The same policeman asked if I had a receipt. I stated I did not. He asked why not and I responded that I did not ask for one - which is a common occurrence in retail. He requested for me to go back to the store to clear the whole issue, which I agreed. At that moment, as a minority - I am Caribbean Afro-Latino -, I was extremely anxious and feared for my life because of the country's current political climate. I would appreciate for whoever is reading this to imagine what it would be like to think that you were about to be arrested or even worse, be killed, on the day of your birthday due to a wrongful accusation of stealing a 3 dollar facemask. We got to the store and I was immediately accused by the associate of stealing a 3 dollar facemask. I informed her that there was a misunderstanding and showed her my bag with the items I purchased. She stated to have seen me grab the 3 dollar mask and put it in my bag when I walked to another part of the store. She went on and reported to have been able to see the facemask in my bag when I left the store. I do not recall the associate's name, but I can describe her. She had fair skin, framed glasses, multi-color bangs, and brown hair. She was working the same shift as another associate who had black and green hair. The associate that accused me checked out my friend's items on Register 2 (which is the receipt information provided). I attempted to find her actual name on my friend's receipt, but was unable to find it. I spoke with friends of mine who work in retail and they informed me that an employee is to approach an individual suspected of stealing - unless Sally has a different policy. After she finished with her blatant accusation and me attempting to explain it was a mistake, one of the officers asked her what she wanted to do. She stated that there was nothing that could be done, but kept indicating to want the item back. I offered to pay for the missing item in question to clear the issue. She indicated that it could not be done because "it would throw the inventory off." I consulted with friends of mine who are managers in retail and they stated that unless Sally has a different policy in inventory management, the inventory can be manually adjusted. I suggested to look at the security cameras together to proof my innocence. She interrupted me before I finished my sentence stating, "I don't have access to those." All solutions I was suggesting, she kept shutting them down. The officer ended up suggesting to not come back to the store. This was one of the worst experiences in my life and even when asked to never come back to this location, I already have scratch out Arizona as a travel destination and will be informing my family and friends about this disturbingly traumatic experience. The whole sole reason I wanted to visit Sedona was to heal from these types of experiences that are deeply hurtful.

This store was better organized and cleaner than the ross that was nearby. The store had good…read moreservice and a better selection of items to choose from. Also the stuff seems to overall match the value what you pay for here as it can last a long time. Better than most items you can get Ross or Marshall's which is a shocker. I would rather go to this store over Ross as I feel this store is better.

BOO ! BY EMMA WALSH…read moreHere you are , dressed up for the night , You knock and knock hoping to fright , Instead I am dressed up too , I give you a fright when I yell BOO ! So many amazing finds at my local TJMaxx!

Best hat shop around, why go online when you can get any hat you want here and at a great price…read more The young man working Zerik was a pleasure professional and polite. Stop by if you need a hat you won't be sorry.

Worst customer service! we picked up a custom made hat last year and just called so we could order…read moreanother hat. Woman on the phone was so rude, did not ask a single question, didn't ask how she could help. Acted as if we had wrong number and we had correct number and correct business. so unhelpful and we will take our business and orders else where. Good ridins.

I can't express enough how informed and friendly all the Prescott REI employees are. I have trouble…read morefinding shoes that fit. The employees knowledge about the technical build of each type of shoe or backpack was so impressive. On to backpacks, again the help getting you fit into the right purchase was amazing. Thank you Shelby, Sherry and Claude. You provide so much more than a sales experience. You made our day

I was asked at LEAST five times if I needed help when just trying to browse and then at the…read moreregister asked over and over if I will give them my personal information to join their membership. I said no once, twice, three times and then left my 250.00 worth if items and walked out. Who trains these people? So uncomfortable and annoying. Never going back.

Super friendly staff, clean and organized store. I love seeing the window display change out. This…read moreis a small business, and happy to support it. Highly recommend for staff, store and quality of products.

Service from employees and there approach to any task or questions were done with a professionalism…read morethat didn't make one feel judged but welcomed.

Great service. Larry was very patient and brought lots of shoes. Size selection was tough in larger…read moresizes.

I hadn't really heard about SAS Comfort Shoes until another local shoes store referred me to them…read morefor a specialty shoe size. Apparently SAS is a family-owned American shoe manufacturer based in Texas that "specializes in handcrafted men's and women's shoes, focusing on comfort." OK. Sounds good. The store is company owned and sells only SAS. It's a clean, quiet, attractive and well-organized shop. The service was very friendly, and the shoes I looked at seemed very well constructed, with traditional styling. The prices on the shoes I looked at were a bit higher, IMO, for a brand that isn't in the public eye: about $175 for an athletic shoe. But then, most athletic shoes are made in China. I discovered the brand is available everywhere online, including Amazon & Zappos, so I'm going to do some price research. I would like to buy from a brick-and-mortar, but initial impressions are these may be a bit pricey and perhaps uncompetitive. I guess we'll see...