I was hesitant to get another root canal after the horror of my first one by another dentist. Dr…read more Grove and his staff are so caring and welcoming. Dr Grove explained everything to me and gave me choices. I decided to get the procedure done and wow I felt nothing at all. He took his time and was extra careful and I could not be happier. I had no swelling or pain. Great work.

I had to search and search to find a Endodontist that accepted my BCBS FEP Dental insurance. Dr…read more Grove does. I called in the morning, and arranged an appointment for the same day! Dr. Grove is a very nice man, patient and knowledgeable. previously, I had a crown procedure by my local dentist. However, when he got ready to put the permanent crown on, I was was having severe pain when I would bite on something with that tooth. So, he put the permanent crown on temporarily, and gave me a referral for an Endodontist to examine me. Dr. Grove did several tests and ultimately made two recommendations: root canal, or extraction and implant. The latter was because he couldn't rule out that the tooth had a hidden crack. I chose the former option, and he immediately did it. After the anesthesia wore off, I had only a little pain, and that was in the jaw joint from holding my mouth open wide for so long. By the next day, zero pain! I would recommend Dr. Grove to everyone!

Production dentistry. The guy can pull wisdom teeth. In fact, he likes to brag about how many…read morethousands he's pulled. However, the bedside manner of Poupard and his office and nursing staff are atrocious. They are arrogant and rude. Our experience is that we were treated like cattle. And once the teeth are pulled, it's clear from the way he and his staff interact, that he wants nothing more to do with you. My child was having trouble with the healing process after wisdom tooth removal. Called his office, she described the symptom over the phone, and he prescribed antibiotics sight unseen. We were foolish to follow his advice. Go at your own risk. My advice would be to look further afield.

This has been the best experience I've ever had with teeth extractions! I had no pain and minimal…read moreswelling. There is no reason to be nervous, if you're going to use these oral surgeons. I highly recommend Greater Michigan Oral Surgery.

Dr Kittle is nothing short of an arrogant a**hole. While he is an ok dentist his attitude and…read morequality of care is sub par at best. Would never set foot in an office with him again.

If you are in need of dental services, Big Rapids Dental Health Care is the place to go! They are…read moregreat at getting you in the schedule fast and provide great treatment to all of their patients.

From the owner: Let Your Smile Be a Sign of Happiness & Good Health!read more

Dr. Ballard is an exceptional dentist who has a genuine compassion for people. He values his…read morepatients which is evident in the way you are treated and taken care of. I would recommend him to all my friends and family

The staff and Dr all treat you with respect and kindness. I hate going to the dentist but not here…read more They have heat chairs and massage chairs while getting your work done. I had cleanings and Xrays the first time . And the second time two root canals.

I am updating this review after allowing some time to lapse from my last appointment. Since that…read moreappointment, open communications were held with the office, my insurance companies (2) and the VA. Different information of policies has been presented by the insurance companies to myself, than the dental staff. These differences, and information, seem to be quit significant. I have now saught out legal assistance, to help review policies and responsibilities to ascertain the facts and figures from both insurance companies ( CIGNA & METLIFE ). On the date of my appointment, I arrived 15 minutes early, for there is always paperwork to be filled out. - As the time of my appointment came and went, I was NOT called back into a dental chair. rather, I was held in the reception area for the next 50 minutes. were the front office staff spent tje time trying figure out who was paying for what. Mind you, no services have been completed yet... the cart has most certainly been placed in front of the horse.... This is not what I expected when I showed up with $200.00 in hand, my deductible for the service that was suppose to be completed at this appointment. Throughout this time my anxiety rose, I was forced to react to certain triggers (ptsd) and to my service dog who was keeping a better situational awareness than I. A different approach in my opinion, should have been explored by office staff . 1) provide the service for which I was there for.- crown & address the fractured facial. 2) complete the billing for the service or services done on that day - with information from the originally recieved pre-approvals 3) collect my co-pay 4) hold an open discussion after the appointment, concerning billing problems. As this is MY 1 sided review, still driven by the events at this appointment, and on this date only. Things like - A) how I was made to feel during this appointment and still feel. I am embarrassed, angered, and hurting physically. B) lack of communication prior to appointment- with me and insurance companies C) lack of any compromise for solutions or an alternative to alleviate the pain I was, and am, in. My prior visits to this office were very decent, everyone presented themselves in a professional manner, they all knew there place and jobs. Dr Lewandowski's and his staff do a wonderful job, in the 3 previous visits they made me feel welcomed, listened to me while I discussed my dental concerns and needs. they in return helped me understand there findings, then discussed options to correct my dental issues. This is my review, its not ment to change anyone's mind concerning my dentist. But to provide a review of a problem that still needs to be addressed. Discussions were held with the office manager, and I still have not had the opportunity to discuss these issues with Dr Lewandowski.

Our family recently switched to Dr Downer after our previous provider retired. Dr Downer and his…read morestaff were incredibly welcoming and friendly, which put me at ease. I'm so glad that we made this change.

Had my teeth cleaned, some xrays, and an exam. I like to have my teeth cleaned, I just forget to…read moredo it. The doctor and the hygienist were really nice. This place specializes in making it painless.

Worst experience ever. I went in to have an extraction done on a cracked back tooth. She informed…read moreme that I had an infection and abscess. I asked will the numbing injections work. I was told yes but it will take longer to kick in. I felt everything!!!!!! I thought I was going to have a heart attack. The Dentist said there is no way you feel anything. I lost count of how many times she injected with whatever that was. I am mad at my self for not demanding antibiotics first and not going to an accredited oral surgeon. I was trying to be cheap because it cost $285.00. I was told that I would receive a cleaning and exam for free for the first visit. I was never offered a cleaning. I now have PTSD. I don't ever want to go to the Dentist again.

I tried to give this place a chance however it has been nothing but disappointment since the first…read moreappointment. They only care about the bottom line, not patient care. If you don't call the night before to "confirm" an appointment you already had scheduled you will show up to the office to find out they gave away your appointment to the next person, and you will just have to drive home and try again another time. I've taken the trip into this dental office 3 times now and still haven't received dental care for a botched filling (done at this same office) that has left a pocket of blood in one of my front 2 teeth. May seek options for compensation for damages, Definitely will look for dental care elsewhere.

Had my wisdom teeth removed and they were all very kind. Did everything they could to help me when…read moreI stressed about insurance.

Very disappointed that the agreed upon procedure that my daughter had done for orthodontics…read morepurposes was not followed by Midland Oral. The referring orthodontist took the effort to meet face to face with Midland Oral to explain and discuss the procedure and Midland Oral failed to perform the surgery as discussed and failed to follow up with the referring orthodontist to offer any explanation of why it was not done. The treatment plan that was agreed upon with the orthodontist can now not be completed as planned due to this error.