Update: District manager is looking into this and has resolved it. We took our snowblower into…read morehave it repaired. They charged a $50 labor deposit. No credit was given for the deposit. When asked about it, they claimed it was a diagnostic charge. No diagnostic charge was shown on the bill and we were told it was a deposit. We feel we were ripped off.

Amazing staff! Ask any question and they know exactly which aisle! I was often guided to the…read morelocation when I wasn't totally sure of the item I needed. They were incredibly helpful with great suggestions! The store is so well set up and fully stocked and the prices are great!

Julian was great to work with! He was so patient while we asked a lot of questions and he always…read morehad a smile on his face.

The company brand overall is fabulous. I'm never disappointed when I'm here. They always take care…read moreof me. Nick was great by suggesting a moisture resistant paint for my bathroom. He was also kind to my 9 year old.There is always a coffee maker and plenty of pods to choose from. I buy all my paint at SW. it's more expensive for a reason. It goes on well and cleans up nice. Go when they have 40% off or coupons out. Super place that sells super paint (literally). Today there were homemade chocolate chip cookies...so good.

These guys are an excellent resource for projects you're doing. I used to go to Lowes for…read moreeverything. Hafner is way better at matching paint, and they know the product and applications way better than the big box home stores. Things are more expensive, but I prefer to shop local, and the knowledge you get is totally worth it.

From the owner: Locally Owned Paint Store, Painting and Wood Finishing Supplies, Industrial and Commercial…read moreCoatings, Interior and Exterior Paint, Pool Paint, Residential, Commercial and Industrial Paint Supplies, Paint Store Products: Paint, Paint Brushes, Roller Covers, Painters Tape, Industrial Coatings, Painting Supplies. Services: Paint Supplier, Outside Sales Representatives, Residential, Commercial and Industrial Paint Supplies, Computer Color Matching, Professional Sales People, Local Delivery. Brands: Pratt & Lambert, AcromaPro, Faux Effects, Wooster, Corona, Zinsser, California Paints, Rust-Oleum, Sheboygan Paint, Diamond Vogel, Carboline, Graco, Insl-x Location Facts: 2530 N Clinton Street. Located at the Corner of Clinton and Spy Run. Plenty of Parking Easy In, Easy Out.

Convenient location New and clean store…read moreOrganized well Very friendly staff willing to assist Always an efficient trip

From the owner: Your local Sherwin-Williams Paint Store in Fort Wayne, IN, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

We have been going to Connolly's for years and I just realized I never have written a review! This…read moremorning we were in need of a few items to finish up theRV clean up. Propane, WD 40, some glue and some silicone sealant! My sister in law was in need of a phone charger for her car! Got all these purchased and were in and out in 15 minutes! The staff were helpful and friendly! You can't beat this little hardware store!

Always seem to have whatever I need - even things I didn't expect. Employees are very helpfulread more

I Noticed the Connolly's have a number of stores around the Fort Wayne area. This was the first…read moretime I have been to one of their locations, this one was very nice, clean , well stocked. I met the most energetic young salesperson who was super helpful in helping me find a flagpole bracket! Check out was super pleasant too! Great hardware store made better by the people.

I called the store in advance and spoke with Berta. I needed to have a lock rekeyed. Berta…read moreinformed me that the person that did the work was at the store. I show up at the store five minutes after I called and the person that does the re-keying will not be in until tomorrow. I will not be back.

Super customer service at this stores. I buy nothing but SW paint. We recently moved and they were…read moreable to look me up in the computer to match what I was looking for. I stopped today and Grant helped me and even carried my paint out. I asked them to also reshake some paint purchased before. No problem! I stopped a few days ago and had some other paint reshook and that associate was also quite friendly. Great company and always friendly service!

From the owner: Your local Sherwin-Williams Paint Store in Ft Wayne, IN, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

12/15 purchased $774.40 of paint for a project. Called in the paint, had the painter pick it up and…read morego to the job site and paint the property. When I went to the job site to meet the client. It was the wrong paint. Wrong color. Contacted the store, they said all they could do is give us a 25% discount on a future purchase. Even though this was NOT our fault. Client did not accept the loss of time, money and the fact that resources were loss due to Sherwin Williams not standing behind the product and their own mistake. I re-ordered paint Friday to match a job we had ordered 15 gallons for in August. I picked it up, gave to our painter and it was not GREY it was blue. I called the store and JOSE explained it was my fault. It escalated to a manager Liz who explained that colors will change due to the frozen weather in Texas and greys may be blue and shines will also vary due to the weather issue in Texas (we are in Indiana). I am disgusted. She kept telling me it was okay. Not sure how losing business is OKAY. Perhaps at Sherwin Williams, losing business is okay and you don't care if you retain any customers. She was going to issue a credit for the full amount of the $744.40. However that never happened. She simply laughed and hung up. I can tell you that if a client takes the time to write to you, I think you should recognize, that is I am typing it once, I am going to share it more than one place. Trust me, if this does not get resolved immediately, I will share this as part of or in full as a review of the service received from the store. No customer should lose business because your store thinks it is funny to give them the wrong paint, charge them and do nothing about it. It will not take very long before enough contractors get fed up by being burned and they we will go to another paint supplier, no matter how good the quality of paint may be. If we cant get the correct color paint, it is of no value. If the local management finds humor in contractors getting the wrong product and having no recourse but to purchase new, trust me, can only give a second chance ... and then the chances are over.

They did not even acknowledge entered the store. When we asked for help to try and match a paint…read morethey acted very put out. Told us it was difficult to match to a photo, as if there was another way to bring a painted object to the store. Seems they are only interested in commercial business and we were just a distraction.