Lying to get a sale. Not much better than a used car dealer…read more Wife went in to buy me a Rolex as a gift. She was pushed to a CPO watch with the line that it would take many years to get it new. Can't even order a new one, they said. Not true. I checked. Just lying and embellishing to get the sale. Then they made sure to activate the warranty on the way out of the store so that the watch can't be returned according to their policy. Nice move.

Amazing Customer Service I would like to Thank Ryan for…read morealways going g above and beyond Mahalo

The Rolex Mortician greeted me as I came into the store & set the tone immediately that everything…read moreis exhibition watches ONLY! Not everyone does not have a robust personality I get it but damn this guy barely said anything. I guess he didn't think I could afford after sizing me up. WRONG he was, cause in my hotel safe was a Diamond Crusted Day Date & yellow gold Daytona Paul Newman dial on OysterFlex band. I was just so exhausted from my day at Cabana to open safe to wear one for dinner. It's the common theme of this shop not to sell anything. I'm not a look kinda guy, I'm I'll take it now Rolex gentleman so at least ask questions to make me feel like you're interested. Oh he said we could purchase used CPO watches but I chuckled cause I know those are so highly marketed up it's not worth it. Maybe if you're interested in moving items you'd drop things down to reflect current market value... But hey what do I know I'm only the customer. Having been in this store at least 25 times over the years I've never once been asked what I'm looking for nor have I been offered a Rollie to end my trip... Anyways I'll keep hope alive when shopping in Maui @ Baron & Leeds!

I have owned Rolex watches for 13 years and recently became in the market for a new Rolex stainless…read moreSubmariner with date so I contacted all five Rolex authorized dealers in Hawaii about my request. I was informed that in last few years, there has been a serious shortage of Rolex stainless steel sport watches. Of the five Rolex authorized dealers in Hawaii, Cheryl at the Baron & Leeds location in Maui stayed in contact with me over the last three and a half months about my request. She contacted me about a month ago and informed me that a stainless Submariner without date would be available but I was holding out for one with the date function. Much to my surprise, while I was on vacation in Belize, I received a text message from her notifying me that one had become available. I responded immediately that I wanted it and would be returning in a few days and could pick it up. She charged my credit card and a few days later I flew to Maui to pick up my brand new Rolex watch. At the store, she greeted me warmly and we celebrated my purchase over a glass of champagne. She fit the watch and explained it's functions and informed me about other watches and promotions that Baron & Leeds has. I hope she is able to acquire my other requests soon. Thank you so much you Cheryl! I'm looking forward to seeing you again soon! Strongly recommend!

Took my ceramic watch to get the links repaired, he (the owner) fixed it in one go and double…read morechecked his work to make sure none of the other links were loose. He wouldn't let me pay for the new pin he installed. What a nice man! I had previously taken it to another repair spot, and they not only broke one of the ceramic links, but I had to go back twice because they didn't install the pins properly. So my watch fell right off my wrist within 30 mins of leaving the shop on the mainland. Grateful to have found this little gem here on island. I have gone in the ocean several times with the watch, snorkel quite a bit, and it is still intact. Mahalo!!!

If you're anywhere near Kihei and need jewelry repair or are just looking for truly exceptional…read moreservice, you have to visit Topaz Repair and Design Studio. I brought in my Hawaiian heirloom solid gold bangle -- a piece that means the world to me -- after a bad fall left it bent, and I didn't even realize some enamel had chipped off. I was only visiting Maui for a week and honestly thought I'd have to leave it behind and have it mailed back to me. Instead, I found Topaz... and it felt like winning the lottery. The owner and his wife were incredibly kind. He fixed the bend on the spot, while we waited, and wouldn't accept any payment. I was already beyond grateful. We stepped out to another store, and when I came back to browse, he noticed the missing enamel and immediately started working on that too -- again, no charge -- and asked me to return the next day. When I picked it up, the bracelet looked beautiful, and once again, they refused payment. Their generosity, skill, and genuine kindness left me speechless. I never expected this kind of care, especially during a short trip when timing was tight and they're only open Wednesday through Friday. I was so impressed I ended up buying a pair of earrings because I wanted to support a business that treats people this well. There are truly no words to express my gratitude. Topaz Repair and Design Studio didn't just repair my bracelet -- they restored something sentimental, treated me with warmth, and turned a stressful situation into one of the happiest surprises of my trip. If you need jewelry work done or simply want to support wonderful people, this is the place.

Tried to use him a couple of weeks ago to replace watch battery in my mom-in-law's wristwatch. Gave…read morehim a call and he kept asking what time I was going to come, and that he might be too busy today to show up at the shop. His price was lower than the others at about $9. Then a few hours later, he accidentally pocketdialed me, and then when he realized, and answered the call, he said 'too busy today, no can fix today,'. So I ended up going elsewhere on Kapiolani for $12.95. Oh well.

Great, friendly service. I went in to have a watch battery replaced and it took just a few…read moreminutes. Reasonably priced, I highly recommend it! You do have to call ahead to make an appointment, but it's worth it.

Great place to walk around a burn a little time, lots of little booths set up all around as well as…read morea few restaurants and tattoo shop, lots of fun graphic tees and sweatshirts, there is a fun little koi pond in between the buildings as well. There is some fun jewelry shops as well. Everyone working their booths were super nice, only went into one booth and had the owner clinging to our hip all the way through her booth. Nothing seemed to overpriced while walking through we got a couple items here, overall was a successful trip. The jewelry shops had a hefty price tag but to be expected when dealing with jewelry. There was a cool shop to help go towards turtle rescue, every piece is hand made with blown glass and no 2 pieces are really the same. Every color and piece has a meaning.

It's not huge but has a variety of restaurants and shops. A good place to waste some time.read more

Such a fun store to shop around for some treasures! My mom & I ended up getting to browse around…read moreTreasure Imports after our sewing class. Eye candy is always a nice treat & this oval halo diamond ring was definitely my favorite bit of sparkle. Although I should have taken pictures of all my other wishlist items, at least I snapped a pic of this beauty!

Have had a couple rings resized, a necklace chain fixed and a broken shank fixed and rhodium…read morereplated on a ring. Bruce and Lisa are the best! Their service prices are fair and my jewelry is in good hands. Will continue to return for other services and would highly recommend.

Never a trip goes by when I don't need something at LONGS Drug on Maui.... I've forgotten so many…read moreitems when packing that I almost make this my first stop in the morning to grab shampoo or toothpaste. Yet what keeps me coming over and over is the wall of SPAM they have, YES YOU HEARD ME CORRECT... Many flavors of that mystery meat in the card to choose from so I always stock up... Will say the pharmacy is top notch cause I've needed to pick up medications that were ordered on the mainland and I was able have them filled here.... Incredible service and very nice staff behind the counter.... Take a look around for deals cause you can purchase anything from booze, snacks , medical stuff and even Chinese New Year goodies to decorate with. Now get a case of spam and enjoy!

This might be a good place if you're a local and come here regularly but maybe not so much for out…read moreof towners. The checkout is incredibly incredibly slow even with only one or two people ahead. The cashier I got was catching up with or something with the guy ahead of me. I wish I'd have stepped into the lane beside me where a dozen-ish people went through the checkout before me. So friendly if you're a local, unmoved if you're not. Otherwise this felt like a quaint little store with lots of local foods. If you're headed in real quick for a memory card and to use the bathroom reconsider.

Lisa helped us pick out beautiful earrings and a pendant! She was patient, cheerful and helpful…read more They have lots of beautiful pieces, many unique to Hawaii including pieces featuring plumerias, sting rays, sea turtles if that is of interest to you. They do occasional sales on some items. All 3 items I have purchased were under $700 each.

beautiful jewelry, amazing service! I love Na Hoku and always enjoy visiting a store when I'm in…read morethe area. we popped in for a quick peek during a recent shopping trip and had such a great experience. service here is really wonderful. attentive and helpful, not at all pushy. very nice people. we ended up selecting a gorgeous necklace that I'm getting so many compliments on. it's lovely. and I appreciate the time spent helping me get just the right piece, right down to the right chain style to go with it.

We were just browsing and ended up stopping by this store. My husband is a huge fan of Koa wood and…read moresaw their watch display. He is also a very basic man and usually wears a black standard iwatch band and a silicone ring. The salesman was kind enough to open the watch display (standard and iwatch bands) and let my husband feel the weight difference. He also said they could remove the links in store, so he could wear the watch out. We were sold! While waiting for the links to be removed, my husband also spotted their Koa wood and opal rings. After trying on a few, he picked one he liked and we bought that too. I really liked that the salesman was informative about the products but not at all pushy. It was a nice change of pace finding something that my husband really liked and will enjoy wearing for date nights.

Opportunities to interact with customers from around the world, making each day interesting. The…read morecompany values quality, attention to detail, and delivering an excellent customer experience.

Great deals on better brand clothes if you take the time to look. Seasonal items are always…read moreunique. Merchandise changes very often. Great markdown deals if you look.

This is my favorite Ross's store on the island. It's clean and semi-organized. They have a lot of…read morestuff. From beauty supplies to luggage to clothes and shoes. I even found two hokas for $89! Hokas! One thing that I was looking for that I could not find was a plastic tumber set. Find it super strange that the store only has glassware. Oh well. I still found a lot of other things that my house needed, for a great price.