called about having a garage door opener fixed. They were here within 30 minutes and did a great…read morejob highly recommend them l

I've used Henderson for years, and they never disappoint. Timely service calls, knowledgeable…read morepersonnel, from the lady who answers the phone to Jonathon, the manager, they are who you want if you're looking for someone who will give excellent service for a fair price. The quote I got to replace two doors surprised me that it did not blow my expectations up. I don't think you can go wrong.

Amazing service! On time and accurate service from a friendly, good looking veteran! Highly…read morerecommend!

Great service! Pricing was manageable. Answered questions clearly and knew what he was doing.read more

Our garage door spring broke and I was unable to open it to get my wife's car out before she needed…read moreit the next morning. The garage door tech drove over at 7:30 pm and manhandled the door open so that we could get her car out. He assessed the problem and came back the next day with replacement parts. Rather than go back with the same setup, he replaced our single spring with double springs, restrung new end cables, lubricated the latch rollers and adjusted the automatic opener in under an hour. We got great service and I have no problem recommending this company.

I'm in Fresno, TX and today Braxton from Southwest Garage Doors came to my home to fix my garage…read moredoor. He did an excellent job! He was very professional and explained everything to me. He needed another part to fix my garage and he did not hesitate to go get it and get the job done. He came back quickly and got the job done to my satisfaction. I am pleased with my service, and I would definitely recommend! Great job Braxton and thank you for your services!

When I hit the button to close my garage, it closes half way then opens back up. So over about 3…read moremonths I been manually closing it. I put in a project on the yelp app and veteran garage doors replied within seconds. Technician TJ gave me a free estimate and I was satisfied with the price. He finished in about 20 mins while had a little small talk, then he cleaned up and had everything squared. They only take cash, check or card payments. Receipt is emailed with inspection notes and general information and warranty.

I had a torsion spring break Friday evening on my garage door. Veteran quickly responded to a…read morerequest for a quote with a fair price. Tech showed up on site the next morning at the agreed upon time. Tech was friendly and was even nice enough to answer some questions from my 3 year old. He checked out the problem and gave options that were priced like the online quote. Gave opinions on a couple other issues he noted but was very clear that those were optional. They were issues I was aware of already and they were minor. He gave a fair price on them and I took him up on one of them. Was not pushy at all. Did not try to upsell. Work was completed within his estimated time frame and was done well. This is how every repair should go. Cannot recommend them enough.

Jason is very personable makes sure the job is done right. He also will not overcharge for his…read morework. I'm not saying he is inexpensive, but he also is not expensive.

I'd had both garage doors replaced about 3 years ago. Last week, one of the doors caught a loop of…read moreit's own cable and self-destructed. I called JT, and Steve came the next morning. He spent much of the morning pounding it back to shape, and added reinforcements. It looks fine now, though still creaky on opening. I'd expected that JT would take some responsibility, since Jason had done the installation. Nope. Steve attributed it to my garage "sinking", though there is otherwise zero evidence of this, no cracks in the foundation, and my house has been stable since about 1982. I was charged $270 for the work. My last garage doors lasted over 20 years without problems. Overall, JT seems to do basically competent work, but doesn't take ownership of downstream problems which they are responsible for. Based upon this experience I am lowering my rating to 3 stars, and I am feeling that is probably generous.

I have used Garage Door Doctors a couple of times now and have recommended them to my neighbor. I…read moream impressed by the ease of appointment scheduling with their automated service. I received several updates regarding my appointment, including when to expect the technician. My technician this time was Eric M. He was knowledgeable, courteous, and was able to handle the maintenance for my door efficiently. Their pricing is honest, and they value military and veteran families as employees and customers alike.

Scheduled an online appointment for a 1PM-6PM time span so I was stuck at home for 5 hours waiting…read more I asked if I could get a smaller window of time, no can't do that, I asked if I could at least get a 30-45 minute ahead of time call to let me know the technician was on his way, no can't do that either. I get a phone call at 5:40PM saying the technician is running late on the last job and will need to reschedule two days later for another 5 hour time slot of my day. No thanks, you guys obviously don't need my business any more. It's disappointing because I have used you several times on multiple homes and always had good service but a 5 hour service window and no advanced notice the technician is on his or her way is worse than Comcast.

I originally left a 5-star review after paying $350 on April 9 to have a garage door spring…read morereplaced. Unfortunately, I have to update this review due to a poor follow-up experience. On April 20, the garage door became stuck because the cable came off the track. I reached out multiple times throughout the day and received no response. At that point, the warranty becomes meaningless if the company cannot be reached. I had another garage door company come out and paid for a second repair, to replace the now damaged cables. They confirmed that while the spring replacement itself was done correctly, the cables were not properly adjusted and the door was left imbalanced, which likely contributed to the failure. It was also why the opener was so much noisier after the spring replacement (I was told it was from excess wear on it from trying to lift the door without the spring). The opener is once again very quiet and the door is raising and lowering very smoothly and quietly. I understand that issues can happen, but lack of responsiveness--especially for something that can pose a safety risk and was most likely related to work just done --is unacceptable. Based on this experience, I cannot recommend this company nor would I use them again.

He was able to come by early morning while I was working and was reasonably price to replace my…read morespring for my garage with a warranty. He was also able to navigate our garage sensor issue which we have been having since last year and was able to fix it... Matthew was very knowledgeable and was quick.. he did an amazing job... definitely recommend.