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    Mattress Warehouse

    4.5 (17 reviews)
    Open 11:00 am - 6:00 pm
    Updated 2 weeks ago

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    2 years ago

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    3 years ago

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    3 years ago

    Couldn't have had a better experience with these guys. Super knowledgeable, didn't try to upsell. We won't buy a mattress anywhere else

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    9 years ago

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    12 years ago

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    9 years ago

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    Review Highlights - Mattress Warehouse

    After we purchased our mattress, there was an issue with our order and Brenda was extremely helpful in resolving it.

    Mentioned in 2 reviews

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    Mattress Warehouse of Charlottesville 5th Street

    Mattress Warehouse of Charlottesville 5th Street

    3.8(16 reviews)
    4.8 mi
    $$$

    I have put off buying a mattress for a long time, too long. I have a memory of buying my last…read moremattress it was very time consuming and high pressure sales. I decided to go to the new Mattress Warehouse. I spoke with Max, he set me up with the computerized system that helps pick a good mattress. He then easily pointed out a few options for me. I was able to find one I loved in my budget. I picked a bed, got financed, and was on my way in under 30 minutes.. why did I wait so long.. T

    I purchased two mattresses and frames for my parents here last year without incident, but after my…read morefather died and my mother wanted to downsize their bed from a king to a queen this year and we went back to buy two more, I've found them to be either entirely careless or intentionally dishonest. they certainly don't have the customer needs foremost in mind. Over two lengthy visits and full discussions, one with each of the two brothers who apparently run the store, we bought two more. Before doing so we were clear about why we were buying more beds with frames, and where I needed last year's frame to go in the house and where the new Queen mattress and frame needed to be placed. I made it clear that we needed their delivery guys to handle very specific, but very simple, placement of the frames and new mattresses. they both said their delivery team would help with placement and at the time of purchase I double-checked verbally before signing the paperwork that the plan was fine. After going to great lengths to move everything else around in those two rooms to make it easy for them to co what I had asked and agreed with the salesman, they came with the beds and frames - a $3000 purchase - and promptly refused to put them in the agreed rooms. They now refuse to send someone back to put them in the correct rooms as stated at the time of purchase. I was careful to be clear because their proper delivery was a dealbreaker for my mother and I. When I called them the salesman he said "read the fine print. "We don't move furniture" - apparently not even theft own product, as agreed at the store. When I said I'd return them, because one of them had told me I could do so within 3 months if not happy with them, provided I bought their mattress covers, which I did. Sure enough, the other brother/salesman said no that's wrong you can only exchange them. Don't be fooled into thinking this is a nice family business, as my mom and I were, and save yourself the trouble by buying somewhere else. My 85-year-old mother didn't deserve the deceit and hassle, and to spend nearly $3000 only to be stuck with the king bed (after my dad's passing) while her new Queen bed is in a room upstairs that she can't get to due to her disability.

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    Mattress Warehouse of Charlottesville 5th Street
    Mattress Warehouse of Charlottesville 5th Street - My friend enjoying the mattress

    My friend enjoying the mattress

    Mattress Warehouse of Charlottesville 5th Street

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    Mattress Warehouse - furniture - Updated May 2026

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