My husband and I have bought our pillows here and have just gone back for a mattress. Michaela…read more"Shea" has helped us both times and she's been amazing! She is knowledgeable about the inventory and took the time to listen to what we wanted. She let us spend some time making sure we were sure as we compared mattresses. It was a great experience and would absolutely recommend this location to anyone shopping for a mattress or pillow!!

I had a budget in mind when walking into the store. Patrice was so kind, funny , professional and…read morerespectful. She was aware of my budget and showed me about being a price for the 0% finance option which I didn't know about! I was able to get a great mattress & I'm so thankful for Patrice patience in helping me find the right one!

Had a fantastic experience purchasing a bed over the phone for my IVA daughter…read more The staff lady text me pics and provided information. Payment over the phone. Delivery set up and confirmed by driver day before. Staff delivered at promised window and set up, removed debris. No issues whatsoever. Delivery fee of $100 built in order. Would recommend for discounted furniture.

Got a couch delivered, all went well! We went to many furniture stores and found the most…read morecomfortable/deep one here.

I purchased two mattresses and frames for my parents here last year without incident, but after my…read morefather died and my mother wanted to downsize their bed from a king to a queen this year and we went back to buy two more, I've found them to be either entirely careless or intentionally dishonest. they certainly don't have the customer needs foremost in mind. Over two lengthy visits and full discussions, one with each of the two brothers who apparently run the store, we bought two more. Before doing so we were clear about why we were buying more beds with frames, and where I needed last year's frame to go in the house and where the new Queen mattress and frame needed to be placed. I made it clear that we needed their delivery guys to handle very specific, but very simple, placement of the frames and new mattresses. they both said their delivery team would help with placement and at the time of purchase I double-checked verbally before signing the paperwork that the plan was fine. After going to great lengths to move everything else around in those two rooms to make it easy for them to co what I had asked and agreed with the salesman, they came with the beds and frames - a $3000 purchase - and promptly refused to put them in the agreed rooms. They now refuse to send someone back to put them in the correct rooms as stated at the time of purchase. I was careful to be clear because their proper delivery was a dealbreaker for my mother and I. When I called them the salesman he said "read the fine print. "We don't move furniture" - apparently not even theft own product, as agreed at the store. When I said I'd return them, because one of them had told me I could do so within 3 months if not happy with them, provided I bought their mattress covers, which I did. Sure enough, the other brother/salesman said no that's wrong you can only exchange them. Don't be fooled into thinking this is a nice family business, as my mom and I were, and save yourself the trouble by buying somewhere else. My 85-year-old mother didn't deserve the deceit and hassle, and to spend nearly $3000 only to be stuck with the king bed (after my dad's passing) while her new Queen bed is in a room upstairs that she can't get to due to her disability.

Me and my friends went in there just to look at Mattresses because why not. Marcus was great, loved…read morethe mattress. I'm sixteen so I didn't buy any, but I sure would if I was rich. Me and my friends loved it. Marcus is the goat.

Excellent selection, pricing and service. Zia helped us with beds for two guest bedrooms. He knew…read morehis products very well and could explain them clearly. He also arranged delivery and set-up for the very next day. Highly recommended!

My husband and I walked into the store and were completely ignored by the man working there. When…read morehe did finally acknowledge us, he was rude and entirely unhelpful. His tone made it clear he was annoyed that we had questions. After he half heartedly answered our questions, he returned to busily ignoring us. However, in the end we did order from Mattress Firm, just not from this location, because we were so appalled and offended at the horrible service.

My husband and I were shopping for new night stands. The woman here was very pleasant and showed us…read moreproducts that matched what we were looking for. The pricing was quite shockingly high here. When we said that we were shopping around and not ready to buy yet, we felt that she got a bit pushy. Other than that we had an ok experience. Clean, nice place.

just now New Stay…read moreaway from this company unless you want to waste hours taking care of property damage and replacements. The first time the couch was delivered, the drivers did not show. The second time, the couch was delivered broken. The third time, the couch material was cut by a box cutter by the delivery drivers. The fourth time the delivery crew damaged our stairs, and broke our floorboards. Unprofessional and unacceptable.

This store employs the finest, most knowledgable and patient people I have ever encountered at such…read morean establishment. My husband and I purchased multiple items for a bedroom in our new home. They all were made well and look fabulous. We also bought a Lazy Boy reclining sofa there. I can honestly say that their customer service is second to none! Never have I been treated with such patience, kindness and professionalism. The two store managers and our sales person Tyler treated me as if I owned the store!!! I HIGHLY recommend that anyone looking for well made furniture at a most competitive price run don't walk to Grand Home Furnishings in Charlottesville. You will not be disappointed!!

We bought recliners specifically for to have for a guest coming today since he needs a recliner…read morebecause of back problems. The store had one on hand and we could have taken yesterday. BUT it was suggested we come back TODAY and it would be ready for pick up TODAY. We drive in only to find the store is closed. Very disappointed. Steve Crosby 208-369-0549

So I've reached my 6 year anniversary of owning a savvy rest mattress and I felt now is a good time…read moreto write a review. This is a long review, but I believe it is warranted. Your mattress is one of your most important purchases as it can make or break how well you sleep and how you feel during your day. I was talking with a friend who mentioned he heard that latex mattresses sag. This surprised me and after reading online, it looks like some people have this complaint (even with all natural savvy rest mattresses). My configuration does not sag and I have not noticed any softening up over the 6 years of owning my mattress. So what did I buy? I own the serenity mattress, split California King made with dunlop latex. The configuration I have is firm / firm / soft and my wife has the same on her side. I purchased the savvy rest "boxspring" with wood slats to support the mattress. Why did I buy this mattress? I was sleeping on a memory foam mattress and it slept hot. I was also having back issues. My goal I was to find something that would support my back and not sleep hot. As I got into researching, I learned about chemicals used in most mattresses and decided I wanted to go natural. Back when I purchased, the market for Latex mattresses was not nearly as big as it is today. I had to drive 45 minutes to my closest savvy rest retailer to see the mattress for myself. The shopping experience was good. I was the only customer so I had plenty of time to go through all the configurations and decide what I wanted. It was hard to figure out what configuration worked best for me. Someone stopped into the store raving about how much he loved his mattress and that rave review got me to place my order. I think I got a couple free pillows and paid well over $1000 less than the retail price today (I can't believe how expensive these things have gotten). A couple of pointers when selecting a brand: The cover is important. A nice thick wool cover is worth the premium. Trust me on this, we have a cheaper brand natural latex mattress at our beach house and you can feel the latex through the cover. Savvy rest has a substantial cover and much better in this department. Type of latex. I have no experience with Talalay other than simply trying it out in the store. To me, it did not feel as supportive as dunlop. I know that is just my personal preference but I would suggest trying both natural Talalay and dunlop to see for yourself. My dunlop mattress has stood the test of time for 6 years, so I can endorse it. I can't endorse Talalay simply because I have not tried it. I can say that I can tell a difference between Savvy Rest's supplier (cocolatex) and another brands latex supplier. I prefer the cocolatex dunlop. It feels more supportive to me Warranty - Latex mattresses feel different vs a conventional innerspring. There is a chance you may not like it. Savvy rest offers a layer exchange program for a shipping fee but they don't have a no risk trial offer or anything like that if you need to return the entire mattress. This is one reason why I docked this company / product a star in my yelp rating. I think they can improve on this. My proposal would be a 10% restocking fee + shipping. I would guess like 1-5% of buyers would use this option and Id imagine this policy would attract new buyers. Wool - you should go organic, why risk a potential reaction to chemically treated wool? Before going through my suggestions for picking out the layers, here is a brief background on my selection / situation: So I'm around 200lbs, my wife is around 100. I have a herniated disc in my back. Its tolerable in most cases but I need to sit on hard surfaces for comfort. I need a firm mattress. My wife prefers a soft sleeping surface. We originally had a different firmness on each side. My wife went with medium soft soft. It turned out this was not supportive enough. We also didn't like how you could clearly feel where her half ends and my half begins as the two sides sat at slightly different elevations. We switched to firm firm soft on both sides. It is perfect for me and it works well for my wife (even though she would prefer a little more softness. I think part of the reason our mattress has held up so well is the firm bottom layers (I actually requested extra firm so they may be a little more firm than Savvy's standard firm). Advice- 1. Firm base layer is a must, strongly suggest firm second layer or medium if you are absolutely sure you like sleeping on a softer surface or you weigh under 150lbs. 2. Soft on top unless you like super super firm. I tried firm medium medium in store and it was very firm, I cant imagine firm, firm, firm would give you any pressure relief. 3. I really think the two firm base layers are needed for support if you are 200+ lbs like me. If the firm firm soft configuration is still too firm, try a topper. 4. Get the split layers. It gives you flexibility with changing layers, and it might help avoid sagging

Not even 7 years old and my back is killing me. The mattress is extremely uncomfortable after just…read morea short time. I thought latex mattresses were supposed to last longer than a coil spring mattress? We had to add a topper 5 years ago to make it bearable and now even that doesn't help. The mattress has exploded on the sides so there is no side support anymore. Don't be fooled. all they put on their website is the positive reviews which I think are bought and paid for in my opinion. But this mattress has been terrible. I will never buy another latex mattress based on this experience! Going out shopping for a new mattress now! For as expensive as this mattress was, I expected better!

Kathy was extremely helpful and thorough. She matched me with a bed for my daughter and gave me a…read morefantastic deal on it, a foundation, and delivery. She clearly explained the warranty, too. I was able to purchase the set on sale and schedule delivery for a month from now. So convenient!

Max is great!, however the lady that answers their phone is nothing but rude! Delivery guys called…read moreto say they would be at my house in 30mins..regardless of the time window, THEY CALLED ME 1 hr and 15mins later they were not here.I thought they got lost.I called and she was just rude, saying well they have another hour.Not my problem, dont call me if you aren't coming! She kept trying to talk over me which in the customer service bizz is not good! Secondly DONT WASTE YOUR MONEY ON THE PILLOW 200.00 even at 25% off isn't worth it.My head hasn't quit hurting since I got it. On the only good note besides Max being great, was the Mattress is nice and they were quick putting it in.

Awesome folks to work with. Very friendly and took care of a small problem that I had. Great prices…read moretoo

Thank you so much for your professionalism, speedy service and delivery. You more than exceeded our…read moreexpectations. Tony and Terry

When looking for a nightstand for my daughter we came across Classic Furniture…read more Parking lot is smallish, but adequate. Signage was a bit hard to see, but the GPS directed us perfectly. I was greeted just inside the door by staff and bottle water offered which was appreciated on a hot day. My price point was discussed and I could tell it was not the right fit. After waking both upstairs and downstairs I was impressed with their quality and nice displays. The staff that greeted me did not assist. That was fine. I'm not sure I would return, but others should check them out. They offer beautiful furniture. 3.5 rounding up.

I'm writing to review the delivery services from Classic Furniture, and their other store,…read moreEssentials. Chuck and Brian have been delivering furniture to me for well over 15 years. I have been a good customer for Classic, and generally had positive buying experiences there, but what really stands out about the business is their delivery services, specifically from Chuck and Brian. They are, and always have been, courteous, thoughtful, careful and professional. We have two severely autistic children, and the guys always treated them kindly and with the utmost empathy. I hope they are being paid what they are worth! Most movers of their caliber get minimum $25-30 an hour.