Just be careful! They will damage your personal property at delivery and not pay for the repairs!read more

We were welcomed with a warm and easy-going sales person who worked with us and our budget. Many…read moremattresses to select from with categories easily described. We were able to compare all levels of pricing and make the best choice for us. Thank you Anthony! Highly recommend you!

Owner is very helpful and not pushy. He is very friendly. I highly recommend this business.read more

I am so glad I found this store on Route 37 in Toms River. I needed a bed quickly, and Eddie at…read morethe store was super helpful. We ordered a queen-sized mattress bed and had it delivered the same day. It was a wonderful service.

I recently purchased a couch, loveseat and chair. The customer service was extraordinary. However,…read morethe furniture was not a fit for my room. I went to the South Hampton PA store and met with Mary Ann. She was the most knowledgeable, efficient, patient and thorough sales person I have ever deal with. I highly recommend her and this entire company, they are great to work with. All my problems happily solved!

They do not stand behind their furniture! I purchased a Four Seasons sleeper sofa for $3,000;…read moresalesperson talked me into the $300 fabric protection plan. Within a few months, the sofa developed fade spots on it. I reported this to the fabric protection company, who denied my claim, saying it had to be a material defect. I reached out to Oskar Huber, and they could not help with the protection plan or with the manufacturer of the sofa. And Oskar Huber refused to take any responsibility for the sofa or provide any compensation. They basically told me that I was stuck with a fading sofa and no one was responsible. Incredibly disappointing! I will never buy another item from them again and I would urge others to beware! I had to give them 1 star to post the review, but I would give them zero stars if possible.

ATTN!!!! DO NOT BUY FROM HERE SALESMAN GENE SEPENTELLI AND MANAGEMENT MICHAEL TILLET ARE LIARS AND…read moreTHIEVES. AND WEILL TAKE EVERY ADVANTAGE OF THE CUSTOMER THEY CAN!! I DO NOT RECCOMMEND THIS PLACE TO ANYONE. terrible customer service. the salesman Gene Serpentelli will lie, cheat and just about steal to make a sale happen so he gets his commission. he will promise you the world, so you give him your money, and he gives you nothing he promised. he even went as far as fraudulently writing on only my copy of the carbon copy invoice a sooner delivery date "guaranteed by" and when I spoke to "management" Michael Tillet regarding the concern I got the same run around and CONMAN routines. he was rude and obnoxious and unwilling to help. STORY BELOW. went to value city furniture of Manahawkin on 5/4/25 with my wife for a new couch, when we got there, we were instantly approached by GENE SERPENTELLI and was instantly asked what we "had to spend" and he would tell us what we could afford. which was red flag number 1, we ignored the question and continued to show him what we wanted, once we found a couch we wanted we explained to him that we were on a time restriction because our old couch had broken and we had to throw it out so we had no couch in our living room and we had guests staying at our house in the coming weeks. and we expressed the need for delivery asap and if it was not possible to get that couch within a month that we would search out another couch that would sooner be available. he then proceeded to tell us "Anything you want i can guarantee you delivery for whenever you need it" (of course this was only after he realized we were looking at higher priced couches which would increase his commission) so he told us the couch we wanted was a guaranteed delivery before 6/6/25 "by a week or two" and i asked him to please make sure or else id have to find another couch with a better delivery date. he then stated, "no worries its guaranteed". to which we continued with the deal and because we bought during the Memorial Day sale we were promised a 28-inch Blackstone griddle with the purchase which was also "guaranteed" delivery with the couches themselves. to which we agreed and once the deal was done and funded, i looked at the invoice for our purchase and it said "estimated delivery 6/6/25" to which i said " hey gene you told me guaranteed delivery 2 weeks before 6/6/25" to which gene replied with " oh no that's wrong" and proceeded to hand write on my carbon copy ONLY "before 6/6/25" with intent to DECIEVE me and TAKE ADVANTAGE of me as the customer. he told me he would keep in touch with me over the phone regarding delivery. we left the store feeling uneasy about our purchase and not feeling very confident in it. 2 weeks have gone by and i have not heard a word from GENE SERPENTELLI so i call the store and get the run around and he is either not there, not available at the moment and will call me back, which never happened he was terrible about following through once the deal got funded. eventually i complained enough and i called and got a hold of him to which he only then started to tell me that they were having a change of warehouse that they have known about for some time and that my delivery along with many others would be delayed a " few weeks" which i was very unhappy with because i was promised a delivery date. i then spoke to "management" MICHAEL TILLET i explained the whole situation and he said " well that sucks" there is a change in warehouse there is nothing we can do except keep calling them and ask them if it showed up in stock yet because they're moving all of their inventory from one place to another. i explained to him my urgency and what i was promised and how disappointed i was, to which he was assuring me that he would talk with GENE as they are "not allowed" to guarantee anything and that he would speak to GENE to see if he did in fact write on my invoice, supposedly gene confirmed he did do this so in turn, he also requested i email him a copy of my invoice with genes handwriting on it, showing that he wrote on my copy only intending to DECIEVE ME .my furniture showed up on 6/17/25 WITHOUT THE BLACKSTONE AS PROMISED ON DELIVERY. at this point i have been majorly inconvenienced. spoke again with MICHAEL TILLET to which he was rude and dismissive saying things like " there's nothing more to discuss the answer is no i cant do anything for you" " ill have someone call about your grill" and rudely hung up the phone... i will be reaching out to corporate!!!!! BUNCH OF LIARS AND THIEVES AND MICHAEL TILLET THE MANAGER ALLOWS THE SALEMEN TO LIE CHEAT AND STEAL FROM CUSTOMERS!!! I WILL NEVER BUY FROM HERE AGAIN $5,000 IN THE DRAIN AND THE COUCH IS TERRIBLE QUALITY.

Liars who steal from customers. I would give 0 stars if I could. Our "new" couch broke already.read more

Great Pricing, Great Knowledge of products and Fast delivery. Also, Bedmatch Computer to help…read moreselect the prooer bed.

Tabitha & Jen are two of the most responsive, knowledgeable salespeople I've ever had the pleasure…read moreto work with. I went to the store not knowing what kind of mattress to buy & after a little consult, they knew exactly what my options were. Not only did they take the time to explain various features of different brands but they also explained what my choices were regarding a box spring or platform. Every aspect of the purchase was reviewed from mattress to delivery. And, thank you Jen, for working within my budget. It was an extremely enjoyable process and I highly recommend anyone looking for a mattress to stop in.

This was the best mattress experience I have ever had and cannot say enough. I bought from this…read morecompany a few years ago and had a problem with sagging on a Simmon's mattress. There was absolutely NO HASSLE in getting a credit for the mattress and using it to buy my new (and now beloved) Temur-pedic. They really stand behind their products, but more importantly, they stand behind their word. The guys were really nice about it all, treated me fairly and honestly and without a hint of the used-car-salesperson approach you find so much of nowadays. Even the delivery men went above and beyond the scope of their job to make me happy. They were very respectful of my place and had a clean, professional and kind manner. I only wish they DID sell cars, because of this positive experience.

We had an excellent experience buying a Wesley Allen King bed and mattress. Although I knew what I…read morewanted there was every opportunity given to purchase a less expensive bed and frame. Extremely knowledgeable about mattresses and very patient. No gimmicks. Installation was also well done and on schedule. May occasionally close early so call first. There is some parking right in front of the store.

My husband and I needed to replace our mattress and box spring and chose the Mattress Firm in Egg…read moreHarbor Township on a rainy afternoon ater the New Year. We had a very positive experience. We were shown beds in our price range and were not pressured. Ana took good care of us and gave us the information we needed to make our decision. She even got on the phone to speak with the bank when our change card wouldn't enter into her system due to the recent merge with Sleepy's. And our bed was on sale! We had a very good experience and recommend this store. Thank you Ana and Keith with your help on the phone. Oh by the way...we LOVE our new bed!

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.

Awesome customer service and quality. Mindy helped me find the perfect bed for my bachelor pad. She…read morewas very nice and seemed very knowledgeable about the product. Her tips for assembly came in quite handy as well. My new bed rocks! Thanks!

Please be warned shopping at this store ! Bought a very expensive mattress and was told by Janeen…read moreI needed a special mattress cover, which cost $150. After returning home I decided the one I had was very similar. Same day went back to the store an hour later but Janeen refused to take it back, even though she could clearly see the package had not been opened. Very rude and unpleasant. Shop where customer service is good. When you buy something they are pushing to sell you they don't tell you it is a final sale. Same thing happened with friends who bought a mattress but were unhappy with the firmness, a week later Janeen refused to exchange it for a different one saying the store policy does not cover "comfort" exchanges. Any mattress store will give you at least 30 days. The good reviewers will realize this when down the road they experience a problem with their purchase.

We purchased three mattresses from this store and the entire team was professional, knowledgeable,…read moreand extremely helpful! The staff worked together to ensure that we were educated consumers and also gave us the best possible deal. would highly recommend this mattress firm location!

SCAM ALERT! I have purchased five mattresses from this store in the last three years. The last two…read morecame with an adjustable base. the mattress I ordered this week did also. when it arrived it was a far inferior quality than the last two bases I have received. In addition, it was 4 inches closer to the floor. I reached out to my sales person within two hours of the delivery and was told that mattress firm is now using this more "basic model" rather than the one I had received previously. I told the sales person I was not happy with the quality, and that due to the height of it, it does not fit my bedframe. The sales person's recommendation was to purchase a more expensive base. When I told him this was not an option, I asked about returns as I had been told There is a 90 day return policy on the mattresses. HERES THE SCAM. YOU CAN RETURN A MATTRESS, BUT NOT THE BASE (hundreds of dollars). It is poor quality, extremely low to the floor, and I don't understand how they will take mattresses back that has been slept on. They will not take the base.

No pressure service, not a huge showroom so easy to shop and narrow selection quickly. Fair prices…read more Our memory foam mattress was in a box so we could take that day.

The sales lady very nice seems knowledgeable. She is the owners daughter. The delivery also great…read more Now the but. Kings row mattress a brand they sell is not very good. We had a queen that in less than a month was collapsing in the middle. My wife weighs about 115 and I am 185. They allowed us to return for another mattress for an additional $235. Of course after I got my second Kings row from them I began to read the reviews on Kings row, they are not good. Bottom line nice people lousy mattress brand. I do think they should have offered a refund.