I was looking for a locally owned business and found these people. As soon as I walked into their…read morestore I felt like I knew them. They were very friendly and they knew exactly what I needed. I am very happy with my purchase. I try to only buy from local businesses and from a business where the owners work there too. If I need anything else I will definitely go there and no where else. They are great neighbors to have in the Valley. I am so glad I found these people because it is so hard to buy mattresses and accessories. They made it so easy! I highly recommend this company.

I should have done this review a month and a half ago, and for that I am truly sorry…read more We bought the best mattress of our lives here and we had the most amazing experience. We entered, irritated from pushy sales people who just wanted to make commission and actually told us that what we wanted wasn't what we wanted, and Autumn immediately made us feel warm and welcome and not like a bank account with open access. She listened to what we had to say and she found us exactly what we wanted, below what we asked for our BEGINNING price range! She was fun, charismatic, and loves a certain city in the Northern Panhandle as much as we do. This is a family owned and operated business. They run like it. You know, like they care about the community. I will go here 100 times over before ever stepping foot in another furniture store. Guess what that means? They sell MORE than mattresses! Go. Go now.

Ryan was great , we got the purple 3, we went all over Spokane , this is the best place to get a…read morenew purple mattress, gonna get the best sleep ever , thank you Ryan

We traded in our standard mattress for a hybrid Sealy chill after buying a new home and it has been…read moreamazing. We came in shortly before closing on a Sunday and the sales rep ended up patiently helping after closing to make sure we found the right mattress. He never rushed or pressured us. The customer service was amazing! We will be returning for any other bed needs.

A wonderful employee named Eric had a listing on Facebook marketplace for a mattress and bedspring…read moreand I asked if he could lower the price as I would with any item on marketplace that is a little spendy and he responded with no professionalism and respect. I would understand this kind of language and disrespect from a non-business or a teenager but not an employee at a mattress store. Did not have a good experience with them online, so I do not think I will be shopping with them in the future.

I just recently moved and needed a guest bed. My sister saw an ad for this business and suggested…read morethis was the place to start. Needless to say...I didn't shop elsewhere. Dante greeted me on a random week day night about 1/2 hr before they closed. He NEVER made me feel rushed nor did he apply high pressure sales tactics. He is extremely knowledgeable and asked probing questions without ever specifically asking what my budget was. He listened and answered questions with expertise. I was there for about 1/2 and he made making a decision effortless. Additionally, he arranged for the bed to be delivered, set up and wrapping discarded within a day. It was one of the best experiences I have EVER had buying a bed. Thank you!

Good service, helped us find the best mattress fast without upselling. Held onto our mattress for…read more30 days and ended up delivering twice when our apartment availability was delayed five weeks. Honest and beyond the call of duty. They deserve your business.

Vincent Loyd helped us today in purchasing a twin mattress for my granddaughter. He was extremely…read morehelpful with a great demeanor with both of the girls (7 & 10). He gave good comparisons as to what might work the best and interacted with the entire family. I really appreciated him and would definitely shop there again when it's time to get her a bigger bed and mattress.

I am so pleased with my new mattress. It took me trying 4 different mattresses until I found the…read moresupport and comfort I wanted. I would like to thank the delivery team for their excellent service. Thank you Braulio! **********

Tanner spent almost an hour helping my family pick out a mattress. He gave us such good service,…read morewe ended up buying two mattresses from your store through him. Thanks for having such a well-informed showperson in your store. And thanks, Tanner! Good job.

We just tried to go shopping here, and we had a poor experience. I am visibly disabled(have to use…read morecrutches to even walk), and we were trying recliners. One of the salesman went around ahead of us and turned off all the power so I couldn't try any of the power recliners! It was so rude! I understand that it was close to closing time, but they weren't closed yet, and they should not have been turning the power off on the recliners we were trying! Update: I have changed my review to 3 stars. They did call to apologize and explain the situation. They explained that it was a mistake and should never have happened. They were very nice on the phone, as well.

For the second time with walkers Furniture the warranty for our 4,000 couch isn't being addressed…read moreproperly and the couch we were sold was delivered with less than standard quality! Ofcourse walkers doesn't really take responsibility for this once again. We have better results buying used furniture at this point! We really hoped that the changes they made would be reasonable and they are far from it. We're not a family that can buy new furniture every year so it's incredibly sad to say the least! $500 for a warranty that does nothing apparently. We have waited I think 8 months for a call about the replacement parts and its more broken than before. 3 years now I think or close to it waiting on repairs and this whole process.

I just found the best couch I've ever seen here. The sales person gave me an excellent deal and…read moreplenty of time to pay off this couch. Without the chance for payments, and with my bad credit score too, I would not be able to pull this off. Thank you so much to the sales clerk who helped me figure this out, you truly are a master at what you do! I am SO grateful for this store!

Shopping for furniture at Furniture Row, Sofa Mart specifically, was a very good experience. My…read morewife and I were able to shop without a sales-person hovering around us, but when we needed assistance, our sales-person, Justin, was very helpful and friendly. We settled on a sectional that was on clearance because a previous buyer didn't like the color when they got it home, so they traded it in. They wrapped it up and helped me load it into my trailer. When I got it home and moved it into the room, I noticed some small tears and damage to the fabric. This was damage that occurred while it was being moved in, but this was damage to very fragile fabric; something that I wasn't expecting and shouldn't have occurred. We were very careful moving it into the room, and the touches that we did make with the wall, were very minor and just a part of getting a big piece of furniture through halls and doorways. I called the next day and let Justin know what I was seeing, and that this wasn't typical of furniture fabric that I had experience with it (I'm 57 and have more moves under my belt than I care to remember). Justin immediately offered that I was welcome to return it for a full refund. While I was disappointed that we couldn't make this piece work, the experience I had was incredibly positive, and frankly not expected especially since this was a clearance piece. I will definitely be back for other pieces because of my positive experience with a company that stands behind what it sells and works hard to make me happy.

Came in today looking for bunk beds for my grandchildren. There were 7 staff members on the floor…read more We had to go up and ask for assistance. No one offered to help. When an associate was sent over to talk to us, we were informed that nothing was available in store. My daughter and her husband were also looking for a living room chair. They were never approached, but did hear the "huddle " of associates talking trash about another employee. About 10 minutes later, the associate who that told us nothing was available came up and said there was 1 in the clearance section that was available today. He was unaware of it because he didn't know the inventory and a manager had to tell him about it. When I approached the huddle of 5 associates around the mattress counter to inquire about purchasing the mattresses for the beds, they were annoyed about having their conversation being interrupted and the woman that did get up was very rude when showing me the bunk bed mattresses. Needless to say, I left without them. We also had to ask about getting the bed loaded 15 minutes after completing the purchase. Nobody told the people in the back we had purchased it. Worst experience in a furniture store ever. We will never be back. And I really liked a sectional and power recliner that I willingly walked away from due to the staff. The bed would have been walked away from as well if my husband had not already paid for it when I got back from the mattress counter.

Who knew one could get handmade mattresses in Spokane, WA?! I ordered a mattress and box springs…read morearound Thanksgiving. Cody delivered my new mattress and I was SO excited to try it out. Unfortunately, I have very fussy shoulders and the mattress was way too hard. So I called and talked with the owner Vinny and he said "no problem, we'll just come pick up your mattress and put softer innards in." General manager Cody came back and picked up my mattress and I told him that it was way too firm and I could not sleep on it because my arms went numb. He took the mattress, and brought it back the same day but told me that the type I bought was likely never going to be soft enough and that I should try it and let him know. Sure enough, it was still too firm. Cody was so kind. He warrantied the mattress, made me a new one, and delivered it and took the other one away. I've had the mattress Cody made me for a week or two now and not only have I gone back to sleeping on either shoulder(I'm a side sleeper) but I sleep through the night! Talk about customer service! You cannot get a non-toxic, made in the USA, customized mattress at Costco or Mattress Firm. Twilight's prices are very reasonable, their product is fantastic, and you cannot get better customer service!

A wonderful experience at the north side location. My mom purchased a bed and scheduled to have it…read moredelivered. I took the day off to help her. Due to weather it didn't happen. The salesperson Vincent came and helped her get it set up since I couldn't be there. Went above and beyond.

We had a wonderful experience picking out exactly the power recliner my husband wanted, as I had…read moretexted ahead of our visit with the features we wanted on the chair. They had it all set up when we arrived! Smooth transaction with no sales pressure while we looked! The delivery the next day was without a hitch and the guys were great!

No nonsense dealer of mattresses and living room furniture. There was an issue with the delivery…read more They went out of their way and put in overtime to take care of me.