Good service, helped us find the best mattress fast without upselling. Held onto our mattress for…read more30 days and ended up delivering twice when our apartment availability was delayed five weeks. Honest and beyond the call of duty. They deserve your business.

Vincent Loyd helped us today in purchasing a twin mattress for my granddaughter. He was extremely…read morehelpful with a great demeanor with both of the girls (7 & 10). He gave good comparisons as to what might work the best and interacted with the entire family. I really appreciated him and would definitely shop there again when it's time to get her a bigger bed and mattress.

I was looking for a locally owned business and found these people. As soon as I walked into their…read morestore I felt like I knew them. They were very friendly and they knew exactly what I needed. I am very happy with my purchase. I try to only buy from local businesses and from a business where the owners work there too. If I need anything else I will definitely go there and no where else. They are great neighbors to have in the Valley. I am so glad I found these people because it is so hard to buy mattresses and accessories. They made it so easy! I highly recommend this company.

I should have done this review a month and a half ago, and for that I am truly sorry…read more We bought the best mattress of our lives here and we had the most amazing experience. We entered, irritated from pushy sales people who just wanted to make commission and actually told us that what we wanted wasn't what we wanted, and Autumn immediately made us feel warm and welcome and not like a bank account with open access. She listened to what we had to say and she found us exactly what we wanted, below what we asked for our BEGINNING price range! She was fun, charismatic, and loves a certain city in the Northern Panhandle as much as we do. This is a family owned and operated business. They run like it. You know, like they care about the community. I will go here 100 times over before ever stepping foot in another furniture store. Guess what that means? They sell MORE than mattresses! Go. Go now.

We had a wonderful experience picking out exactly the power recliner my husband wanted, as I had…read moretexted ahead of our visit with the features we wanted on the chair. They had it all set up when we arrived! Smooth transaction with no sales pressure while we looked! The delivery the next day was without a hitch and the guys were great!

No nonsense dealer of mattresses and living room furniture. There was an issue with the delivery…read more They went out of their way and put in overtime to take care of me.

I went to Denver this morning to take advantage of their Memorial Day sale on a recliner that…read morestarted today. The salesman led me to the product and I let him know I wanted two. He went to check on the inventory and two were available ( the last ones) according to him. Weird since the sale just started. I paid for them and then he went to complete the order but the computer popped up that they were sold out. He asked if I wanted to see similar products that were about 200-300 more. He ended up refunded my sale. Of course the money came out of my bank account and I will have to wait for the refund. I won't be back. Shoddy company to advertise something they don't even have. I'm rating the guy a 2 star because it probably isn't the salesman's fault.

They had what I needed in stock. No fuss. Later I needed some more pillows and the customer service…read morewas great because they shipped them to me free of charge because I live far away from the store.

I bougt a mattress from them recently, Josh was cool and very helpful. Helped answer some questions…read moreI had, I felt I got a deal. They had good prices. Would recommend the place.

Where. to begin. On August 6th we went looking for a new mattress. We went to Mattress Firm on…read moreDivision because we bought a mattress from them before and were very happy with the service, everything went very smooth so why not go to them again. The sales person was very nice but really wanted to sale and never listened to what we were telling him. We wanted a mattress but we also wanted the item that would allow my husband to raise his head and feet. We also explained that we had a bed the had drawers under it and we wanted to keep those. We also told him our bed was very high and we didn't want it any higher at 93 and 80 we didn't want to use a latter. He said they could make it all work. When they came to delivery the items the two guys delivering it spoke very little English so communicating was difficult. He said they couldn't make it work with our bed they weren't allowed to take anything apart and if they put it on top of the platform the bed would be up about our waist. So I told them to return the items don't even take it off the truck. Then I called Mattress Firm and the manager wasn't in so I had to wait until Tuesday to talk to him. I told him the problem and ask him to just credit our account. He then offered to give us $300.00 to have a carpenter come in and work on our bed. I told him no and again ask him to refund our money. He said it would take 3 to 10 working days to refund our money. We waited the 10 days and call him back he said he did the refund and the holiday slow it down so we waited again. Finally I call and he said he would send us paper work showing he did the refund but the paperwork he sent said they would refund the account not that he DID refund it. We waited few more days and I called agin and the manager said he would check with his people and call me back. He did call me back and said for some reason they put it on hold but they would do the refund. We waited another three days before we finally got the refund. BV

The queen Euro Top mattress is incredible. This by far is the best set I've ever slept on…read more If you're looking for a great mattress that won't cost you your first born start here. The mattress and the platform came out just under a $1000. All my future furniture needs will be started at 16 Cents. Thanks Don for being friendly and professional. I'm sure I'll be seeing you guys soon.

I would leave a zero if I could, preface before anyone buys anything. These guys do not pay their…read moreemployees overtime nor do they pay their employees what they're supposed to be paid. Also they alter their time cards! Learned this from a few employees. If you buy from here you support wage fraud.

Very good. Super nice employees and a clean area. And we got free water. The employee the helped me…read morewas super kind and helpful

Walked in and saw nice looking pillows, and got helped by Tyrone. He showed us a variety of…read moredifferent pillows and helped us find what we liked. He provided amazing customer service, and made it a nice experience overall. Thank you, Tyrone!

Over priced furniture, don't bother getting the extended warranty, they will do anything to get out…read moreof replacing or repairing items. They never return calls when you do have a request, took 8 mos to have something replaced.

Scam Alert - Manager at the N. Division location is deceitful and dishonest…read more We came in asking for a memory foam sofa sleeper. Manager had us try the memory foam sleeper they had on the floor so we could feel what the mattress would be like. He let us know that our memory foam mattress will "puff up more" after it's out of the plastic wrapping. He had us sit on a sectional by the same manufacturer so we would have an idea of what the couch would feel like reminding us it would be different because that one had springs inside and ours would not. Our family was so excited to have the sofa sleeper arrive. Imagine our shock when we open the sofa and it was a spring mattress! This was not what we were shown and not what we ordered. We have been offered a refund only if we can return the couch within 5 days. We have to pay to return the couch - so we have now paid nearly $200 for a couch we did not order. Purposefully deceitful and dishonest business practices.

Been to this store a few times, it is always well kept and clean on the inside. Knowledgable…read moresalesmen there. Thomas there is attentive, wise, and kind. An awesome guy who knows everything there is about each mattress and which one that fits you best. You can tell he really cares about your well-being and also finds the best option for you. Great store!

Great experience at this store. Plenty of selection and salesman was very knowledgeable. I've…read morepurchased three mattresses for different rooms of our house and I'm pleased with all of them. I've had online mattress purchases go horribly wrong and really prefer to buy from a good local store. Highly recommend this place.

This is the third time our adjustable bed frame has broken in two years. We had a difficult time…read moregetting service and parts in a timely matter the last few times. It has been more then disappointing and frustrating once again. We had a "service tech" come out in November and said she had never worked on that before and would order parts. Two weeks later my wife called and spoke with someone and said the parts were ordered and just have not come in. A few weeks later I called and was told the parts were in our account but were never ordered. There was no one there that day to confirm the order would go through and was told someone would call us back right away the next day to confirm. No call. My wife called once again this week, and was told yes the parts are ordered but wont be in until the end of January. Mind you our bed frame has been in the leg up position this whole time. My wife asked to speak to a manager to confirm that what were being told this time was accurate and true. She was told the manager was too busy to speak now and would call later. No calls. I guess we wait until the end of January to find out if we will get our parts and bed fixed.

We're very happy with the leather furniture set that we purchased from Walker's…read more The sales team of Kat and Barry were very helpful. Barry made sure that we were well taken care of and happy with our purchase.