Hayden's extensive knowledge on these mattresses and their quality sold me. I took a considerable…read morelength of time to decide but he patiently went over sleeping habits and comfort with me several times. The one I chose is amazing and you wouldn't believe the price I got. No Bull Mattress & More has the best reviews please ask for Hayden when you visit you wont ever regret your purchase...

I just bought my brand new mattress today! Alyssa was really wonderful and knowledgeable in helping…read moreme select the perfect mattress. I will definitely will be recommending this location to family and friends! Walked away with mattress, pillows, and sheet for an incredible price that others can't beat all great material.

I bought a few pieces of furniture from this store. Their set up is very tacky. They really only…read morespecialize in mattresses. I tried their sectional couch.. The odor the fumes! When that man took my couch out of that big box... I had to open my windows for day's!! Smelt like paint! The owner Sean said fresh for days? Well I bought a king mattress as well it's sagging 4 months later. I weigh 120 pounds it cannot be me..I tried to contact the owner he is "mean" "cruel" "malicious" "threatening" and very childish he does not care if your senior, talked some dirty filth out of his mouth my way. I will never spend my hard owned money here ever again! I plan on getting my full refund too. Which seem's to be impossible to even complain! The customer service is horrible!

I just can not say how much I appreciate Sean helping my mother get her new bedroom set! She also…read morepurchased a really nice sectional! We went to 10 other stores just looking and looking and the prices were double at least at all the other stores! I would highly recommend Sean at Mattress and Furniture World. Not only did my mom save tons of money but she was able to finance with a no credit check program and get 90 days same as cash!

DO NOT USE THIS COMPANY! Customer service is awful! Also…read morethey do not have any kind of satisfaction guarantee. They wanted huge payment to exchange for a cheaper mattress. WORST!!!!!! Please save your money and find a decent company!!

I went looking for a mattress and instead felt so uncomfortable we tried to look around and ended…read moreup just leaving. I didn't understand why Google said this location had 5 stars on yelp, but now I see it's because the reviews are 2+ years old. So I thought I'd leave an updated one. The second we walked in, the lady at the desk greeted us and seemed sweet. She asked us if we needed anything, so I proceeded to tell her that I wasn't sure because my husband and I had never been mattress shopping before. She just said "okay". After asking if we could lay on the mattresses and she handed us some bags with a sheet in them and explained what to do, then she just went back to her desk. There was a man who must have been the manager who was in the back or something came out because they had customers. I was expecting him to say something, or ask us what we were looking for, or even offer up knowledge about the mattresses to help us find something that fit our needs......... instead he just stood in the lobby the entire time without saying a word and just watched us walk around. We're pushing on mattresses, trying to read the grading tag, trying to understand on our own what the gradings meant, did a few passes per mattress...... The man never even said hi. He didn't even move at all. He just stood in one spot and stared at us awkwardly the entire time we were in there. The girl at the desk never said anything to us after her initial reaction either. It was so uncomfortable we just said thanks and left.

Felt very welcomed by a nice elderly man, helped me what i was looking for. Great quality beds i…read morewould definitely recommend coming here. Will be coming back soon!

I bought 2 Mattress' at the Gastonia N.C. store, 1 was delivered the next week and the other was on…read moreorder, the first one delivered was NOT the one I bought. They tried to tell me I didn't know what I was talking about and even sent their ignorant delivery boy out to check it out in my home. His only comment when asked if it was the one I ordered was " how the hell should I know, I don't know anything about mattresses". The numbers on the mattress tag finally proved me right and they reluctantly took it back. 2 weeks shot to hell. The second mattress? Yeah, it was wrong too. They said once it comes into your house it is YOUR'S, no returns. Don't be fooled, there's a lot of BULL there, go to a reputable store, we did. By the way, these 2 mattresses were NOT cheap, close to $4,000.

Had an amazing experience at this Store. Excited for the delivery of my New bed!! Don gave me a…read moregreat deal.

Purchased a $4,000,00 Sterns and Foster Mattress from Mattress Firm in April 2024. The mattress…read morestructure started to fail and the outside rib structure of the mattress completely lost its retention causing the mattress to sag and had a depression on the outside edge of about 2 inches. Called store and was told all warranty claims had to be processed by corporate and it would be a $79.00 non refundable charge for someone to come out and evaluate mattress condition to see if mattress qualified for warranty. Another option was to go to corporate web site and fellow instructions and submit pictures for warranty determination. We submitted warranty request with pictures on 10/02/24. We followed web site instructions as stated. Received email notice that pictures were not showing problem and please provide new pictures as per web site. We resubmitted pictures as instructed again still receive notice that new pictures were not adequate. Finally after two more times of submission of pictures we were told pictures were adequate and they would notify us of their decision. On november10/08/24. We received word that the mattress was within factory specifications and Warranty clam was rejected! On 11/13/24 We notified Mattress Firm that mattress had gotten significantly worse and we had new pictures to show how mattress was diffidently defective and sleeping on mattress was almost impossible! I had to sleep in spare bedroom on a previously purchased mattress as the defective mattress was absolutely impossible for me to sleep on..The outside rim of mattress had completely failed no longer had ability to support any weight had completely collapsed fallen down 10 inches or more the side now was bulging out 4 to 6 inches. This is on both the right and left side. We requested by email to speak to a person to explain the situation and that we needed help. On 11/25/24 we received notice from Mattress Firm that our case was closed and it was determined we were not eligible for warranty! Since then my wife broke her arm and has fallen out bed 3 times because of this mattress.

Jan is an awesome sales woman and very knowledgeable. My mattress came exactly as she promised. I…read morecannot wait to get to bed tonight. My delivery men were professional, attentive and neat. They cleaned up after themselves. Great guys!

On our second $2500 mattress (after spending $100 or more for replacement) and it's just as…read moredefective. I was told it was their most popular mattress. It's terrible for both me and my spouse and now have back and hip pain. There are large divets and uneven holes in mattress that dip down. There is a very tedious return process and now that it's our second one they denied our claim despite photo documentation and ruler measurements etc. do not buy here!!

I have had my eye on a particular bed frame for months. I've searched many places and been told it…read morewould be months to order. Ashley took my info and looked into it for me. A couple days later, she had the bed. She put in the effort and we greatly appreciate it. Great customer service Ashley!

My husband and I had a wonderful experience purchasing a mattress at Sweet Dreams today. We are new…read moreto the area and had heard good things about this store. We were not disappointed. Bob was extremely helpful and led us through the process of choosing the best mattress for us. He gave us some info and then let us try out the different mattresses without being overbearing. We will recommend this store to all our friends!

So after 25 years my wife and I decided it was time. I stopped in to see Jack on Presidents Day…read morethinking that I would get a sale price. He was quick to point out that he did not have fake sale prices on occasion but sold a select quality product at a fair price year around. I respect that! Nice gentleman and clearly knew his business. No hassle. No pressure. Simple and easy. Yes, it is a small and simple showroom, but it accomplishes what is needed and helps maintain a low overhead which is clearly represented in his pricing. I highly recommend you stop by when you are in the market.

this place is a bargain hunters dream. Great prices, for fantastic products. shop here before you…read morepurchase from one of the big name stores. with smaller overhead they can offer great prices. Jack is very knowledgeable and can find a mattress to fit your need.

Jessica was so fun to work with!…read more As first time mattress buyers, we had a lot to learn and we walked out with the perfect mattress for us. Jessica listened to us and picked out several options based on our needs and comfort preferences. We chose a king size mattress and were able to take advantage of their extended Black Friday deals! For a small additional price we had our mattress delivered and placed upstairs on our bed frame. The delivery guys arrived right on time and took less than 10 minutes getting the box spring and mattress set up! All in all, a 5 star experience.

Super easy process to buy a bed! Jim greeted me when I walked in and asked me what I was looking…read morefor and my price point. He showed me about 7 different beds and let me test them all out. He gave personal recommendations regarding whether I was a back sleeper or side sleeper. I quickly decided what I wanted and ordered the bed since I wanted the free adjustable base. I applied for the no interest credit card online, so I the ordering process took less than 5 minutes. Jim went over all the information and choices that I had regarding warranties, etc. Jim made the whole process comfortable and less intimidating. Since I was moving and didn't know the move in date yet, Mattress Firm held my bed for a month. I called, no less than 5 times to schedule the delivery. They were always very helpful in rescheduling since I had a lot of changes with the move. Once I had a final date, they didn't have the adjustable base that I needed for my bed, so Jim called me and left a message. In the time it took for me to get back to him, he had already resolved the issue. He was very apologetic and wanted to make sure I had everything I needed, since he knew I needed the bed on that date. I have already recommended this location to several friends and will keep doing so! Thanks Jim!