This is the second time we have dealt with this particular Denver Mattress. Sales person this time…read morewas Matt Gordon. He was spectacular. He answered all of our questions, got us in and out fast. We are more than excited for our bed to come and will continue to go back for all of our sleeping needs. Matt, you rock!

SUPER AWESOME customer service. Levi went above and beyond for us and we couldn't be happier…read more We've shopped at other places (Sherman's, Rooms Direct) and no one can beat the personal service we received here. Highly recommended!!!!

Friendly folks, just an ok selection and not a bad timeline. We started an order with a sales…read morelady, but took the material sample home to check the color with the room. She was busy when we got back, but a gentleman helped us finish the order. Both were very friendly and had no problem with finding answers to our questions. Said 4-6 weeks, but probably closer to 4. We were looking at fold out sofas. They only had 1. But the store isn't that big and I am not sure if those are that popular anymore. The mattress on it was horrible and they said we could upgrade for $300, but didn't have a sample of that mattress. Haven't gotten the sofa yet, so can't review that.

I bought a small, power recliner from the Normal store a few days ago, then after it was delivered…read moreyesterday it did not work properly, getting stuck in recline or not powering at all. After speaking with the service department in Peoria Heights yesterday, then again this morning, after the recliner was again stuck in full recline, they said they could not get a tech to me for 5 days. I went into the Normal store, told them what the problem was and asked for help. Debbie, my salesperson, asked Julian from the warehouse to follow me home and see what he could do. He quickly determined the problem was wires getting caught in the moving mechanisms underneath, secured them out of the way with zip ties, and everything worked perfectly. Thank you to the Normal store for promptly addressing this issue, but a thumbs down to the service department.

The Owner K was so nice! I'm usually a shopper who likes to shop in quiet and that's exactly what I…read moregot! K Was informative and introduced himself and let me shop in peace, while still checking on me periodically. Not a huge selection but still name brands and no waiting ! Will definitely recommend if you're looking for a low pressure environment and in need of furniture.

From the owner: Your new favorite item just arrived at This Is It Furniture. We've changed the way that people shop…read moreand sell home furnishings by keeping prices low and inventory unique. Your eyes will open wide at the items we've curated just for you from leather sofas to one-of-a-kind wall art. And just because you didn't find your treasure today, doesn't mean we won't have it tomorrow, as our inventory is changing daily. So, shop smarter and take a walk around our showroom, where you'll find bargains that will make you yell "This is it!"

I had a positive experience here. There were a few hiccups but that's part of the process of…read morefinding the right mattress. I knew this would be a generally big purchase, so I planned ahead. I researched mattress types on the website and most importantly, I scoped out prices. I found a memory foam one in my price range. I wanted the lower-middle class of mattresses--not the bargains that they advertise on the windows, but not the tempur pedic ones either. I tried out a few mattresses and laid there for a while to simulate how it would really be. I picked the most comfy, paid and selected a delivery date. The sales manager had a balanced approach--he left me to my "research" but was available with questions. I'm the type to ask thorough questions, and he was knowledgeable and patient. The delivery was within the time window I chose. The delivery guys offered to take their shoes off (a good thing for an Asian home) and they went upstairs. The problem was that after a few nights I noticed that that memory foam mattress seemed to have a divot or something. And only on the one side. I rotated to the other side and it wasn't as bad. I knew I wanted to change it out. I also realized that the plush memory foam was not supportive enough. Fortunately I could exchange within the 100 days (of the purchase price) and for additional money ($150 fee plus the difference from the second mattress). Currently I have only slept in the second mattress for a few nights. They say it needs to be "broken in" for a few weeks. So far, it's good. I've had good sleep, not like where I wake up ready to take on the world, but good. I feel confident that if there are any more issues, Mattress Firm will work with me to get things straightened out.

"Brandi is nothing short of amazing! The quality of the mattresses she sells can't be beat. She is…read morewell educated about the technology in the mattresses, pillows, toppers. She is not pushy, and she does not try to sell you the most expensive mattress. She just genuinely is in it to help you find the perfect mattress for your needs. I wouldn't shop anywhere else in the future!" Mattress Firm (Bloomington, IL) "Great shopping experience. Brandi is very knowledgeable and was a pleasure to work with. We had done a ton of research ahead of time and she was respectful of what we had thought we learned and of what characteristics we were interested in hearing more about. There was absolutely no pressure or upselling. I believe we purchased a better mattress and base for less cost than the big national chains were trying to sell us. I wish we had come here first, it would have saved us a lot of time.

I came here several times before for this or that. They have new furniture and used furniture…read more Everything to fit your budget. In today's economy we need a place like this. I just bought a queen mattress set that felt like hotel quality for $180. And they're delivering it for only $30. The clerk was friendly, helpful and professional. I will definitely come here again.

I have mixed feelings here. The owner is very nice and I genuinely feel he is just working is butt…read moreoff and trying his best. But it's VERY unorganized! After about 4 days of a truck no showing (during the covid-19) I finally got my couch. It was very good quality and a great price. The warehouse. So if you have ever seen American pickers... lol not quite that bad but a lot going on! I personally like the rummage sale style but if your looking for a Denver mattress vibe, steer clear! Over all I would go back because the guy is nice, local, and works his ass off!

From being greeted as I walked in the front door to showing me the location of the lift chairs and…read morediscussing the highlights of the two chairs in which I showed interest, to the delivery and rearrangement of my present furniture the next day, Wright's is #1 with me!

Wright's is a great place to shop for furniture, appliances.flooring and even pictures and lamps.read more

Horrible misleading. Had to chase them to get stuff. Bedframe broke 3 days later. Guys had…read moreskipped 20 screws in frame, plus a major screw holding it up. Spent $3700. Will never go back.

When I was looking for bedroom furniture I asked it they remove existing furniture (this was…read moreimportant to me as I am unable to remove these myself). I was told that yes they will do that, as part of delivery and set up, I purchased my furniture on that basis. Much to my surprise when the delivery guys got here, they said for liability reason they don't remove. I called the store and was told the sane, but they do charge $159 each piece to remove. I could have arranged to have soneobe here prior if I had known that. I have to give 0 stars for the store, I guess misleading customers for a commission is the way they do business. I do give the delivery guys tho 5 stars, they are a third party delivery team and they did an outstanding job. Fortunately the mattress delivery guys had removed the bed which they went above and beyond of what they needed to do. I had been planning on buying additional furniture from Ashley, but will no longer be doing that.

Bought a sectional that has proven to be total garbage pieces have been replaced a few times and…read moreit never hold up. don't purchase their warranty as it really is nothing that will help you in the long run save your money and buy from a better company what a waste !!!

We have made two major purchases here in the last six years. Both were positive experiences…read more Don't be afraid to negotiate a little bit or wait a few weeks for your desired item to go on sale. We demanded free or reduced rates for delivery which is definitely negotiable. Usually running some sort of low or no interest deals as well.

The couch we ordered and received timely is solid, the color and style requested and comfortable…read more This is not our first purchase from Martin's, so it was reasonable to expect all to go as planned. However, there was a delivery fee. Our home is in Morton, Illinois, only 40 miles from the store. I feel that is close enough to not have a delivery fee added. When the couch was delivered, I asked the two technicians if they would help me move the couch we already had to the garage, which they readily agreed to. As an appreciation, I gave them a $20 tip, for the three minutes it took to move the couch. As we learned later, there was a $50 fee from Martin's for the two technicians to move the couch. Certainly, a surprise. I won't make that mistake again.

We are moving into the Bloomington/Normal area from out of state. We were shopping online for…read morefurniture and noticed a good deal on a sectional we liked. Again, out of state- not sure what the prices are like in general in this area. We placed an order and it was cancelled because of a pricing error on the side of the company. We had called to follow up on the order, didn't hear anything back. Called again, can't find it. Emailed the receipt and finally get a call back 1.5 months after our order- Oh we thought this was taken care of, you were told that was not an honorable price/sale. Well, obviously we were not told- as we keep following up. You can't advertise things online and then swoop in and cancel orders because you don't like the price you sold them at. I have a whole house to furnish, will not be using them.