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    Mattress Kings

    3.3 (4 reviews)
    Open 10:00 am - 8:00 pm

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    6 years ago

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    Mattress Firm Outlet - Hialeah Palmetto

    Mattress Firm Outlet - Hialeah Palmetto

    4.1(13 reviews)
    1.3 mi
    $

    If what you have in mind is looking for the most up-to-date mattresses. This Location is the place…read moreto be. After carefully investigating in multiple places, here is where I got the best deal as well. Level of satisfaction:10/10. My Mattress choice. Purple Restore plus Hybrid. Heh. Most have.

    For starters, I would give a negative rating to this establishment. This past Saturday, I went to…read morebuy a mattress and a Manager by the name of Milton, (somewhat knowledgeable) so I thought- sold me a clearance mattress, meaning it had no warranty, no return or refund, no price match, and no free shipping. This mattress on clearance at the warehouse was $428, and $50 for shipping. I told him I would pick it up in medley myself because I was not in a hurry. I drive a few minutes away and as I'm waiting in line, I want to Google the purchase I just made so I go to Mattress Firm.com and I couldn't believe what I saw. The same mattress I just purchased -- brand new, 10 year warranty, 4 month return /refund, price match and free shipping! Only $40 more expensive. So I called Milton the manager, and I told him of my finding and he says oh I thought you were in a hurry I didn't have it here so on and so forth. I had told him multiple times that I was not in a hurry! I was there with my daughter who confirmed to him that I had said that multiple times. He continues to tell me he will send me a link to pay for the extra $40. I told them that is fine but that wasn't cool, him trying to rip me off because he knew the pricing. I come home and get on the link/ website that he had given to me and to my surprise there was my mattress for $440 but now they were applying a 20% discount so the mattress would cost $352. I called Milton again, To let him know that I needed the warranty papers for the new mattress before I could pay the difference. I didn't want to tell him about the extra 20% discount because I wanted it to be a surprise. When I get there he does not want to honor the 20% discount that mattress firm was giving me. When I asked why not he simply responded he could not very unprofessional and unethical. I continue to emphasize to him that it was very unprofessional to scam people out of so much money. Today, it is Monday one business day later and the new mattress is in the room.

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    Mattress Firm Outlet - Hialeah Palmetto - Mattress firm

    Mattress firm

    Mattress Firm Outlet - Hialeah Palmetto
    Mattress Firm Outlet - Hialeah Palmetto

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    Mattress Kings Supercenter

    Mattress Kings Supercenter

    3.0(2 reviews)
    1.8 mi

    Efrian Jr did a great job helping me pick the mattress for me. Great customer service, I left with…read moretwo mattress sets!

    Problem started 4/05/2020. Purchase Date 04/04/20. Model of Mattress:11286. Sales order:0532683…read morePayment for Mattress:$1,039.82 payment method: Visa Split Pay. Sales Representative Names : Edwin Torres and Richey/Richard. To start off, we had to go from One Sales representative in one location in hialeah florida to the next because the First Representative was giving lazy barely wanting to work customer service, Both Sales Representatives were explained that Both me and my girlfriend suffer from severe back pains , Neither wanted to do an exchange of a different mattress from the mattress I purchased NOT EVEN A WEEK AGO. Me and my girlfriend had to go to the hospital due to the massive disgusting back pain we got from the horrible mattress we were provided after the purchase was made which was NOTHING close to what We were offered with our money. Unless this company wants a lawsuit for making me head to the hospital for making my back have so much pain that I can't even walk. I want an exchange of mattress NOW. Horrible customer service experience i've ever had and would never recommend mattress king ever again for the lack of consideration for damaging my back with severe back pains with this horrible mattress. I WANT AN EXCHANGE OF MATTRESS NOW OR I WILL FILE A LAWSUIT WITH MY LAWYER AGAINST THE COMPANY FOR DAMAGING MY BACK!!!! Don't worry I lost my money it's fine. That's what you guys are worth.

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    Mattress Kings Supercenter - Efrain Jr. did a great job helping me select the right mattress. Left with two mattress sets!! Great customer service.

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    Efrain Jr. did a great job helping me select the right mattress. Left with two mattress sets!! Great customer service.

    Mattress Kings - mattresses - Updated May 2026

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