Although this was not a typical mattress purchase experience, it was a pleasant surprise. Very…read moreknowledgeable and friendly team who took the time needed to make answer all of our questions. You are getting quality mattresses at good prices, just adjust your expectations of a fancy store. Highly recommend.

Mattress Don is the man! Super friendly guy that isn't pushy at all. He is very down to earth and…read morewilling to move around 10+ mattresses for me in 90 degree heat so that I can try them out. Really great prices too. Definitely visit him and you won't be disappointed!

The store has great selection of brands and Ricardo provided great customer service. I had to…read moreexchange one of mattresses since it wasn't as firm as I wanted and Ricardo made the process easy. Great products, price and service!

Very dishonest company and don't stand behind their product . Return mattress after 2 weeks cause…read morepillow top detached and was like a hill on mattress. Second time find that they sell rewrapped mattresses or used product . Inside was a used egg crate cushion . All dirty and it had a pattern that didn't match nothing this matresss. Bought it for my son thinking it was a great deal to find it was from a old used mattress. I called and they said ! You have a receipt. It was 3 months ago . You have it in computer but of course they said we dont keep info . But I forgot they worked a deal if I paid cash instead of card . It's a scam company

Great connection. Amazing service and fast responses…read more They helped me narrow down the perfect beds for my AirBNB.

Katiuska provided one of the best customer service and sales experiences we've ever had in 20 years…read moreof big purchases. She stayed open for us, provided a thorough overview of all mattress options and quickly got us the best pricing with quick delivery arranged.

Very good selection although prior location better Service…read morehas been good .. they aren't using Mattress Kings name anymore at least not on store sign.. and looks like different brands but not sure i have bought 3 beds and been very satisfied though from prior location

My son bought a matress, that Edmundo indicated him and does not fit his bed, and although we went…read moreback there, he said he could not give us our money back. The matress is for a bed that must go under the other bed, and it is so tall I cannot place it inside. I hace the matress at home, and it was NOT CHEAP, he said hat we should sale ir in Market Place. That is not a solution!!!!!!!!!! Shame on you!

Just went yesterday to buy my second mattress from them within a little over a year. The first one…read moreis still going and have had no problems with it so far. Again, they have the best prices I've seen in the south florida area. This time I got a King size beautyrest recharge mattress and the service was amazing. Jorge's customer service is amazing. Still waiting on the delivery, but the last time I did not have any problems with it.

Two stars is only because I am no longer sleeping on an air mattress…read more The guy George couldn't care less about one's satisfaction after getting your business/money. I recently went there to purchase just a bed (mattress, box and bedframe) George only showed me one style & was very dismissive to any further interactions. I'm not sure if the guy was racist or solely about business & nothing else, but he made me feel as if he didn't want to hear about my experience of any kind... he just wanted my money & me out of his store immediately after our business transaction. Oddly enough, when the alleged new bed arrived there was a rip in it as well as a countless amount of strings from the stitches of the mattress sticking out everywhere (I took pictures as well as a video). When I called back the same day as well as the following day and left detailed messages I received no courtesy callback whatsoever.

We had a great experience with Fernanda , they help us with our bedroom and mattress , I recommend…read morethis place 100%

I purchased a dresser and 2 nightstands. When I went into make the purchase they were very nice and…read morefriendly throughout the process. Then came the delivery... what a nightmare they were supposed to deliver on Saturday between 10-2pm, as 2pm approached and no one had shown up, I called the store no answer. So I remembered texting one of the owners Fernanda in the past and decided to message her she said the trucks were out of the city and the other owner Alex was supposed to have called me to reschedule. Alex never called me. Fernanda then text me that I was scheduled for Monday. On Monday I get a text from Alex asking for photos of the stairs since the furniture was going to the second floor, which I provided. When I purchased the furniture I was clear in saying this was going to a second floor. At 2:30pm Alex messaged me to say they are forced to change the delivery to Tuesday. Like really!!!! So Tuesday comes, I was given no window of time for the delivery until I message Alex and he said it would be delivered after 3pm. The guys arrive and I get it, it's a big piece. They make it work and leave. My husband gets home and notices what I call a manufacturer defect so I take pictures and message Alex with no response. I call both numbers no response. Two days later and I still haven't even received a response to my message. Talk about unprofessional. Never purchasing from this store again.

Nice store located in Merrick Park. It is a great store to explore what Tempur-Pedic has to offer…read more They have a good display of products and the store is very well kept. The staff is very attentive and knowledgeable. During our visit, Nico took care of us. We told him what we were looking for and he pointed us in the right direction. He explained all the features and options for the mattresses that fit our criteria. He definitely made it smooth and easy for us to understand the product. Great customer service experience. Tempur-Pedic has a great selection of mattresses and pillows. This store is a great place to see and try their products.

I was looking to upgrade my Medium support gel memory foam mattress to something a little softer. I…read moredecided to check out Tempur-pedic to see if the quality lived up to the name. I had such a great experience from all of their staff, especially Tess who helped find the perfect mattress for me! She's so sweet and knowledgeable. I didn't feel "pressured" to buy which I really appreciated. I visited the store on 2 different occasions before I made the decision to buy, and each and every time the entire staff was so accommodating. Naturally, I'm a side sleeper with some neck/back tension and I love to sink right into the bed. I opted for Luxe Adapt Soft due to the pressure relief it could provide. The cloud technology is amazing and I'm normally a hot sleeper (who doesn't like to be too cold) so for me this mattress works perfectly! If you're one who gets hot easily, I would recommend their Tempur-breeze collection. I didn't find it necessary for me though. On another note- after reading many mattress review about "breaking in" the mattress, to my surprise the break in is going much faster than I anticipated! I did read a few different blogs about this and will say that you do need to "crawl" and move around a lot to activate the softness. Already loving it 1 week in though, and I can't wait for it to get softer over time like the showroom mattresses. My mattress came very quickly, within about 2.5 weeks . The delivery guys were quick and very professional. They handled everything with care. Very pleased with the service I've received and would recommend this store/brand to anyone! By the way, the pillows are AMAZING as well :) Love them.

I've been searching high and low for the perfect maTtress. A late trend, many mattresses are sold…read moreonline but theres nothing like trying the mattress to see exactly what suits your needs. After scouting many locations and nearby competitors not only was Johnny helpful in getting me to find the perfect mattress- we were able to get a great deal on my King Bed! Highly recommend mlilly hybrid!!! We love it! Thank you Johnny!

Terrible service from the "manager" Johnny. Purchased a mattress for my elderly parents. Explained…read moreto Johnny what I was looking for and what our budget was. He showed us an option which seemed great "in the store". Went over pricing for the mattress, delivery cost and set a delivery date. Explained to him I was starting Cancer treatment that week and that my parents were staying with me for a few months but I still wanted to mattress to be delivered at their house soon. My dad went home to receive the mattress and came right back to my house. He finally went home 2 months after and it turns out the mattress they delivered is not the same we purchased. When we called him to complain, he stated we needed to go back to the store with a picture of the mattress which we did. At the store he told me I should have purchased the insurance (which he never offered). We tried the mattress that we "bought" and it was definitely not the one we received. When we asked him about exchanging it, he said he'd have to talk to the warehouse. He gave me a quote for the exchange and told me to call him the following Monday. I called him on Monday and he said the warehouse agreed to the exchange and that my dad had to go back in person to sign the invoice and pay. When my dad went to the store, Johnny wasn't there and the new guy quoted him $200 over of what he had originally quoted us. When my dad got on the phone with Johnny again, he denied giving me a quote and stated that was the price we had to pay and that we could either take it or leave it. If this is the way the manager responds to an 84 year old man then it really speaks about his customer service skills and the way he handles business at this store.