We went in looking for a second replacement refrigerator for our garage and left purchasing one…read moreplus a kitchen table set. We've been dealing with AK for many years. It's been a family tradition since my parents started going there.

Purchased a dishwasher from A.K.Nahas. Salesperson was great on the phone. On the day of delivery,…read moreI heard nothing from their 3rd party installer. I left a message around 10:30am in their New Appliance department asking for a call back with an e.t.a. No return call. I called again at noon and had to call twice to route my call to their operator since, at that time, still nobody was answering in their appliances department. When a woman got on the phone who seemed to be in charge, I was basically told, "We're sorry. We know it's a problem, but we're not going to do anything about it." As someone who has spent the majority of my life in customer service...that's called a kiss-off. That is basically saying, "Sorry, but we don't care about the service you receive from us."

My father purchased a recliner with the extended warranty. The chair is falling apart & when I…read morecalled to have someone come look at it they send you to a third party warranty company. Guardian warranty came out & said there was nothing wrong with the chair, which it clearly is leaning & falling apart. When I tried calling back to have someone come out again because I could not be there they will only communicate via email sent 1 email that said they already came out & there's nothing wrong & will not respond to any further emails. My Dad has now fallen 3xs getting out of the chair causing injury while we wait for a new chair to be delivered from a different company. NEVER BUY anything from this store they are AWFUL

The 3 chairs we bought are like sitting on Sand Paper & Cement…read more Little to No Padding & Electric to Recline

Had a chair delivered to my mother who just recently got out of the hospital from having a double…read morebypass surgery. The people who work for McKinney's Furniture who delivered the furniture did not wear a mask and we're so brazen enough to say they were not vaccinated that they were strong and healthy and one even bragged that his kids were not vaccinated either for covid! One even went so far to say he doesn't even get the flu shot! I called up the store to find out why this is so especially when dealing with the general public and the manager Rick says he's not going to force his employees to wear mask when dealing with the public! Sorry but if you're not vaccinated for covid and you're dealing with the public even as far as going into their homes to deliver furniture then God damn it you're employees better be masked because you're going into people's homes not vaccinated! So let me say, if something happens to my mother after this incident today and because two employees went into her home not masked and not vaccinated, I don't care if they were not Vaccinated but damn it they should have been wearing a damn mask and if something happens to my mother because of this incident today I will look forward to talking to my attorney and suing this company!!!!!

From the owner: Discover timeless quality at our family owned furniture store, proudly serving the community for 70…read moreyears. We offer a wide selection of furniture to make your house a home. Tradition meets style in every piece we carry. Friendly salespeople who care about your experience.

The most cheerful sales associate greeted us. She put us through a quiz to figure out what works…read morefor us and had us test out several mattresses before letting us "sleep" on one. She was very upfront about all of the costs and warranties and billing. I hope this mattress works for us!

Mike Hout was great! He made the perfect recommendation and was so knowledgeable about all of the…read moredifferent brands and variations of each brand. He even knew the health benefits of different adjustable bases! Plus they had all sorts of options for payment and interest free financing. And last but not least even the delivery guys were happy and careful and so nice!! Would definitely shop here again.

We looked everywhere for a reclining sofa & recliner for our camp. Every time we went to Speedy we…read morewere greeted with a smile, even when they were busy. I appreciated their awareness of our time and that they didn't immediately try to sell us something. We felt good about our purchase. When there was a problem with the sofa order, the owner allowed us to continue to use the original sofa while the right one was being made. This was at the height of COVID when it was so tough to get furniture. When our sofa finally arrived, the owner and his son personally drove all the way out to camp to replace it. I was so impressed! It's rare you find a business that follows through with such care and provides the same quality service after the fact. Thank you Speedy in Harmony!!!

I ordered some furniture from them. Was told to expect delivery in 1 to 3 weeks. They never…read morebothered to call to say they were having a hard time getting the couch. I waited the 3 weeks thinking I was being patient with them. When I called the owner said while laughing, that the chair and ottoman came in but they could not get the couch. He asked if I wanted a split delivery. I told him NO. I ordered a set. So he said I could take the floor model. I said I would have to check it over and asked what kind of discount would they give on it. He laughed again and said none. I could take the floor model it was fine. Well no!!!! I am still waiting on the set I ordered a month ago.

My wife and I recently moved into a very nice flat where we could eat at the island or at the…read morecounter-bar near the sink. We didn't want to have an eclectic set of chairs and, thankfully, my wife had done her homework. There are chairs available where you can add or remove the extension; this allows you to have matching chairs where you do not have matching heights for the eating surface. We entered and were greeted by a young man named Dresden. Dresden was personable, professional, and helpful. We had questions and Dresden was honest that he was newer to the store but he would get the answers where he did not know the correct response right away. Yes, we had questions. We had two options to choose from and Dresden let us know that the cheaper option was available sooner for delivery. We decided to have the chairs delivered and got the insurance as we expected the chairs to get heavy use. It was all a great choice. The chairs arrived in sturdy boxes well protected and two men brought them to our second floor apartment where they unboxed the chairs, added the extensions for two of them, and placed them in our apartment. I could not have been happier with the experience, the value, and the options.

First time to this chain. Never heard of Bob's before moving to PA…read more Dresden helped us pick out our new counter height and bar height chairs. Do your research first then head out to the store. So much quicker that way. We got a great price and one year financing without any interest.

First visit today looking fir new furniture for my father-in-law. We quickly found a nice lift…read morerecliner, sofa and new mattress with adjustable base all for decent pricing. Our salesperson was Laura and she was wonderful, patient and easy to work with. We were in the store a minimum amount of time and everything is purchased, financed and we are out the door with first delivery in three days and the bed comes in about 10 days. I've never shopped Shelly's and we really liked the store, merchandise selection and staff.

Make sure you check prices here. I bought my GE profile appliances at Semachs on Youngstown Poland…read moreroad at a much lower cost. Semachs was out of the filter for the fridge. Called Sheely's and their price is 79.99. Semachs price is 50.00. Amazon is 42.94. I would rather support a local business, but from now on it will be Semachs or wait for one day delivery. Sheely's mgt had no reason for their price being so much higher and didn't seam to care either.

Yesterday the "manager" we spoke to was rude and would not listen to what we wanted. She was…read moreinsistent about using the computer to find our perfect bed. She kept taking us to beds we had already to,d her we were not interested in. We are looking for an old fashioned mattress and box springs. I was looking at what she had and she very rudely said she "could" take them down but that we would not be happy and return it in just weeks. She kept trying to engage us in the stupidity computer program and would not help us. We ended up just walking out as she said very sarcastically "well I guess you are not ready to buy a mattress." she missed out on a good sales by being sarcastic and pushy. If i could give a -1 star I would.

My wife and I were looking for a premium king size mattress to replace our current king size…read moremattress. We tried sleep number and then mattress firm. The most noticeable difference between the two retailers is transparency of price while shopping. Sleep number has a breakdown of pricing on an easy to read sheet, and mattress firm... well... has a salesperson who talks to you. The sales rep at mattress firm was very personable and helpful but also, at times, less than clear on pricing. While trying different beds he continually rambled off figures as different bed manufacturers/models have different offers. While that in and of itself is understandable; the way that sales model is presented to the customer just came across as confusing as there were a few utterances of, "I meant to say." We finally narrowed it down to two beds and ultimately selected the "intellibed - nightfall." (With remote controlled adjustable base) It was the last bed we tried and the most expensive but still cheaper than sleep number. Hands-down, I will say it is an awesome mattress, with a great warranty for both the mattress and the base. Financing options were great too (0% for 60 months). Lastly, delivery was a bit of a comedy. Apparently they contract out delivery of their mattresses. I drew that conclusion from the fact they showed up in an enterprise rental truck, and didn't have uniforms. While they managed to get everything upstairs to our bedroom, it was not without a lot of stumbling, banging against walls, and near falls. This mattress is made of very heavy material and is obviously large/unwieldy (being a king) so this is not an indictment of the delivery guys themselves but mattress firms delivery protocol. Why would you have two (20 something year olds) try to manhandle such a heavy/large mattress? For a consistent customer experience it may be worth hiring professional movers that are capable of handling large items. Both delivery guys were polite, personable, and did their best to successfully get the mattress upstairs and put together. However, with all of the banging against walls, dragging on the floor, etc. I could see how other customers might complain. Overall, I gave 3 stars because the price, financing, and quality of the product are all good, but the customer experience in-store and upon delivery is less than polished.

My family has been shopping at OMF for years . From the moment we walked in, to the day of…read moredelivery, our experience could not have been better. We were purchasing a new mattress for our 13 year old son, the salesman Myron at the Robinson location spoke to my son , asked him the questions on what he wanted, had him try out a few mattresses to see what he liked, made him part of the experience.Explained how things were made and how he needed to turn the mattress. Fast delivery and very courteous delivery men. I highly recommend always using Original Mattress factory.

We are repeat customers. We appreciate a handmade mattress sold to us with a minimum of nonsense…read more We know what we want - a fresh, orthopedic grade mattress. Quick delivery and setup, plus removal of the old mattresses are a plus. Myron at the Robinson shop is a gentleman in the true sense of the word and is a pleasure to work with. I cannot imagine going anywhere else.