We had a beautiful service at Chippewa Valley Cremation Services & Celebration of Life Center…read moreearlier this month. Parking was a breeze but gps directions weren't that straightforward. You'll need to take Devney Drive rather than N Hillcrest. The facility was clean, bright and the layout was practical. There are a couple of bathrooms and a nice outdoor area. Matt and the entire staff was so very supportive and took care of everything. It was a pretty seamless process. All of the AV worked great for the photos, snacks and coffee looked fine as well. I'd recommend them if you're in need of a venue for a celebration of life.

I appreciate ALL Chippewa Valley Cremation Services did for me. They took a very painful and…read moreunknown process and made it relatively painless and for that I am eternally grateful! Both Matt and Joelle, and even Dan on the one occasion I dealt with him, were just amazing. They explained things in detail and followed up with emails to remind and help me understand. I would highly recommend them because their care, concern and knowledge are always present when dealing with extra emotions and still trying to make decisions.

Our beloved 8-year-old dog expired suddenly. She was not just our dog, but our family member. Of…read morecourse this happened right in the middle of a holiday weekend. We were devastated by the loss. In this time of unexpected need and confusion on our part, we contacted Companions Always. Even on the afternoon of a Sunday, during a holiday weekend, we received an immediate and professional response. We were met at their business that afternoon. I have difficulty finding words to describe the truly high level of compassion with which we were dealt. Our dog was treated with utmost respect and dignity. Thank you so much, Companions Always!

My dog of 12 years recently passed away and it was very difficult. As we rent our home we were…read moreunable to bury our dog in the yard and we wanted a place for him that we could visit when we miss him. Luthers cremation service is perfect. You get a memento of your pet that you can keep forever. They're very respectful and professional. They did it quickly and for a reasonable price point. I highly recommend.

Sue was very compassionate, she came in exactly how we wanted and took our baby away. She called us…read moreon the day after and we got the urn of our baby back to our home again. Hanai is great and we will hopefully use them again. They do pickup from home.

Our Henry baby had a brain tumor and he died December 22. Our hearts were broken. We called…read moreseveral pet cremation services and were told we would have to wait a week as it was Christmas. Not Hanai. Here were warmly welcomed and they offered immediate service, even staying late to receive us as we traveled over an hour to get there. She was able to meet our need to have Henry privately cremated and returned to us the following day. I also wanted him placed in a box my grandfather had made. The space was so warm and welcoming. And by the door of the farewell chapel (for a lack of a better term) was an "H". That was my sign. I was leaving my Henry in good hands. The next day were were called and able to pick him up early! The whole process took less than 24 hours. My questions, concerns and worries were all addressed. My need to have my baby cocooned in his blanket with his fav toy was not questioned. She was able to wrap Henry's ashes in a section of the blanket. They took lovely paw prints for us. They understood how special Henry was to us and our need to have him returned home to us before the holidays. I can not say enough good words about Hanai and the people who operate it. You can trust your furry four-legged babies in their hands and to ease you stress during difficult times. I highly recommend Hanai Pet Cremation. I also must add she lovingly helped us remove Henry from the van and place him in the "chapel" She was so kind and understanding. My Henry would have liked her..

From first email to the very end, communication was excellent. Dr Tracy made a very difficult…read moresituation the best it could be. Highly recommend.

I just realized I hadn't left reviews from either time I've had to use this amazing group for two…read moreof the hardest days of my life. Max had to cross the rainbow bridge on 4/11/2025 and then his buddy, Sadie, on 6/4/2026. I am so incredibly glad to have chosen a home euthanasia. Having them both pass on the comfort of their own bed in their home helped ease the stress for Max and Sadie and for us. Dr. Sara tended to both of my buddies and she was pretty incredible. It helped turn what would have been a pretty overwhelming experience into a peaceful and loving 'goodbye'

Our visit is complete and as hard as these decisions are to make the process was comforting. This…read moreis my first time using this type of service and I can't tell you how glad I am to have chosen MN Pets. From the first contact to saying our last goodbye the process was very smooth. Communication was great. Our sweet girl blessed us 16 1/2 years of joy and love. She will be missed but knowing her last day was filled with calm love and kindness fills me with comfort. Thank you.

After weeks of being in denial that Behavioral Euthanasia was recommended by multiple behaviorists…read moreas well as our primary vet, I reached out to MN pets hoping for respectful and compassionate end of life plans for my sweet girl. I was met with a condescending and judgmental tone and comments. They acted as if I was making this decision lightly and as if THEY knew what was best for MY dog, and made a comment alluding to how I hadn't done enough for her...not listening to what led us to this point. I even told her how this scenario is a lot more complex than what she was making it out to be. I left a review on Google as well and the owner replied excused it as part of their process.... LOL. Unprofessional. Go elsewhere.

always have excellent service. Staff is very friendly. Can get tough to get an appointment but they…read moredo reach out ahead of time to get you one. Been with them for a few years now and have no issues

Quality issues Our male cat had an issue with going to the…read morebathroom. Upon the first visit it was not properly diagnosed. They did lab work and results and never reported to us. After a family veterinarian referred us to https://veterinarypartner.vin.com It was amazingly clear it was urinary related and serious. (How did they not catch this before when our car literally exhibited all symptoms?) They scheduled an appointment the next day then wouldn't see our pet after they mixed up the appointment time. All these factors together combine to disarray at the front desk, and questionable quality of care. Perhaps for wellness visits they are fine, but if you have real issues with your animal you may want to look elsewhere. We did and we won't return.

Beautiful work on the cremation of my dear Polly thank you so very much to everyone that has been…read moreinvolved with this piece of work for Polly Borland.

From the owner: Large and Small Animal Veterinary Servicesread more