Very nice doctor and great office staff. Concierge medical practice. Individual costs are…read more about $2500+ co-pays a year. But if you travel alot and medical issues come with you, it is comforting to be a phone call away. It is also great to be fit in and not need to walk into a strange ER. It is what they say, your personal physican is with you, as you walk through life with all those medical issues attached to you, along with your personal physican. It is the way I remember my health care when I was growing up 75-80 years ago. The minute I needed it with a Pediatfican who really loved me mand, except for his lying to me when he said the liquid medicine if mixed with Ice cream would taste good. Otherwise he was honest,caring and very compident.

This review is for my "interview" after switching to Kaiser. What a sweet heart. She was behind…read moreschedule (waited an hour) but I get the feeling with Dr. Vitug you wait for good reason. She is very attentive and funny and In no rush. Genuinely offered her advice regardless of the means of communication. Thanks Dr.!

Angelique Vitug is an exceptional doctor. In fact, I think she's the best doctor I've ever had…read more She's a good listener and doesn't act like she wants to get the appt. over ASAP. Finding a good doctor has not been easy for me. I really hope Angelique remains in the Napa area and that we don't lose a quality doctor to better offers elsewhere.

I just left Dr. Rosa's office after my annual physical and I had to come straight here to say that…read morethis was probably the best doctors visit I've ever been to. Not only was he on time for my appointment which has become increasingly rare at most doctors offices but he took the time to listen to me and go over things that I could do in my every day life to improve life in general. We talked not just about body but about mental health as well and the importance of feeling fulfilled. He took his time, was very friendly, and made me feel like I was in great hands. I'm glad to have found this office.

There are good people here, but they are understaffed and the doctors are unsupported. You will…read morecall and rarely will anyone pick up and you will generally have to wait two weeks or more to get an appointment. If you leave a message, they may call back, and they may not. If you want a recommendation to say, physical therapy, it will take them 3 to 4 and sometimes five days to get it out. And they will probably insist that you come in to see them first which will mean you won't get your illness treated for a month. My advice, use Providence in Santa Rosa where there is more support for the doctors and more staff to support them. Like I said the doctors are good and caring people it's just at the organization and the place is the victim of what is happening to small doctors offices all around the country, poor service.

Horrible customer service Mary B Huges acts like she is top doctor of he valley when she is just a…read morepractitioner Rude all she does is pushing vaccines and gets bonuses off of it not listening to any concerns you came for Nurces are nice But if you want to face this witch go ahead see her Never again I come close to this office !

Doctor Hughs has helped me every visit I've ever gone. The nurse practitioners are also very kind…read moreand good at what they do.

Great patient rapport and listening skills, with easy to understand explanations & diagrams.read more

Went to see him for strained shoulders. He showed me some exercises and was to send them to me but…read moreI never got them. I asked for pain medicine he said 800 mg Motrin 3times a day. I ate two servings oatmeal then took first 800 mg and got ill feeling. I asked him for something else so he then sent me a letter dropping me from his practice it is ok because he wasn't very helpful was he

I just moved to the area and was in need of a new Doctor, I have type 2 Diabetes and need someone…read moreto help me manage my condition. Also, I hate the early stages of "getting to know your Physician" and feeling like you can trust them. However, with Dr. Wheeler...from the beginning of the appointment he made me feel comfortable and really listened to me. I also found him very understanding and knowledgeable of my condition and overall I felt like I could trust him. He made some great recommendations on how to better manage my Diabetes and very happy with how the appointment turned out...seeing him in a month and am looking forward to that follow up. Also, I found the office team to be very friendly and accommodating. Had some issues with the Pharmacy and needed to reach out a few times with the office team to follow up. Each time I called I found them to be cheerful, helpful and able to help facilitate my situation.

Dr Wheeler is amazing, the 3 stars are for reception only Dr W would get 5 stars. They put you on…read morehold forever and then were rude and combative It has happened 3 times now.I had to hang up on them when dealing with my injured wife. Just horrible.

I recently moved from Solano County where I received allergy treatment from the clinic at Low Court…read morein Fairfield. They have always been very professional and the check-in procedure is run smoothly. After my initial appointment at North Bay, I was not impressed. I had to ask to check my vials to confirm that they were mine. I was told that the staff checked them to confirm the correct info. They made a note to make sure I checked my vials in the future. As a retired USAF medic, I was trained to always confirm everything with the patient. This was my first red flag. I was given info regarding an app to download onto my phone for future check-ins. After repeated attempts to do so, the app remained defective. When I tried to check into the clinic on the next visit, I got a bit of attitude because I didn't use the app. After several attempts, I called the clinic for assistance. The receptionist seemed very cavalier in her attitude and didn't seem to understand my frustration. I was hung up on while I again attempted to install the phone app. She eventually called back. By this time I was beyond frustrated and cancelled all future appointments to this ineffective clinic. I will resume my treatments at the clinic in Fairfield. I have confidence in being taken seriously and feel very at ease with their efficient system.

I work 12 hour shifts at night and a work week that repeats with only specific days off. Needless…read moreto say I require places with some level of flexibility. Flexible they're not. What annoys me is that I'll say "I can only make these days in the next two weeks" and each time I've tried to make an appointment I get suggestions for days I straight up can't make. The one time I was able to make an appointment that worked for my schedule I accidentally made it for a work day and it had to be a solid month out. Ridiculous. And the subtext for the attitude I get is that I'm too hard a patient to schedule. Sorry for working 14 hour shifts on a rotating schedule? Neither the Napa nor Sonoma office can manage to fit me in. Experiences like this seriously turn me off of a business. And naturally they're too high class to work the weekends at or, or make an exception. My insurance deductible is rather high and I finally met it the other week so I wanted to take advantage of not having to pay full price for a direly needed service. So I'll be driving from Vallejo to Livermore because this other place has oodles of appointments that I can actually make even with an extra hour of driving one way (two round trip) and a bridge toll. I've been here before years ago for allergy testing. Didn't have a single issue, was a great experience. But that was when I worked a "normal" schedule as a college student working part time. Meh.

Dr Suard is an incredible physician. He is not only extremely knowledgeable, understanding, and…read morecompassionate but he also is caring, professional and personable. I have been going to Dr Suard for 30 plus years. He has helped me get through many life altering issues and I cannot say enough good things about him.

Dr Suard is one of the most caring, supportive and knowledgeable Doctors, that I have been…read morefortunate to have in my Life. He goes " above and beyond" for his patients. I am truly blessed to have him as my doctor. Thank God , I am his patient.