Fine outdoors store, right on the way to the Klettersteig. They advertise "4 floors", which is…read morefairly normal --- but this time around it's the ground floor, one above, and then two basements. Rental gear is in the first basement. Klettersteig / via ferrata gear in the summer is fairly straightforward, and CHF20 for the day --- cheaper than I'd expected. New-style EPS helmet (rather than hard plastic), a harness with speed buckles, and a progressive-tear via ferrata setup; mostly very-new-looking Petzl gear. Front desk staff was polite, if uninterested in dealing with rental customers; the rental desk was much more friendly.

The owner of this store is one of the rudest most unhelpful people I have come across in the…read moreservice industry. We hired skis through them and took out their insurance. One pair of skis got damaged when skiing on piste with an instructor so we took them back only to be shouted at and told that we couldn't have any more skis we would just have to ski on the broken skis or have no skis for the rest of the week. He was incredibly aggressive and shouted at us and stormed off refusing to speak to us or help. The rest of the staff were incredibly apologetic and embarrassed by his behaviour and had to help us behind his back! Do not use this company, they will take your money for insurance but won't honour it.

If you didn't bring yours, this is the best place to rent them. The Klein Matterhorn awaits. Don't…read moretake the cable car to the Plateau Rosa glacier without skis and boots. Don't wear shoes to the top and change to boots. Got my shoes stolen (bummer) and walked around the Village for a night in ski boots 'til I could buy new shoes. They will outfit you with good skis and tune them the way you like. Listen to their advice, though, they've been doing this a while.

Very helpful and knowledgeable staff. I've rented skis, boots, poles and helmet here three years in…read morea row. I also rented hiking boots and sticks in the summer. Great staff, very friendly! Between the few staff members they speak German, Swiss-German, French, English and Italian. They are ready for anyone! Be honest with your skill level and take their advice, they really know their stuff. Ask them where to go or the best ski area (Klein Matterhorn!!!!!) and the best hiking trails. There is a German lady that works there that is very nice! The owner is also very cool. You can get a discount if you place your rental order online too. I will keep giving them my service because they are consistent and good at what they do!

4.5 stars Flex Rent…read morein Zermatt is in a perfect location--literally about 100 meters from the ski lift, making it super convenient to grab your gear and head straight up the mountain. I showed up without a reservation, and they were able to fully outfit me with a jacket, pants, helmet, boots, and a snowboard. They also allowed me to store my clothes and shoes at the shop while I was out skiing, which was a huge plus. The staff was very friendly, and the whole process--from fitting to walking out ready to ride--took about an hour. The only downside was that goggles and gloves were not included and were quite overpriced, which is why I'd give it one star less. That said, it's Zermatt, and things are generally expensive. In hindsight, it was still better to have them than risk not being prepared on the mountain. Overall, a very convenient and efficient rental experience with great service.

From the owner: Ihr Verleih-Experte in Zermatt für Skis, Boards, Boots, Schneeschuhe, Schlitten, Bekleidung und…read moresämtlichem Zubehör wie Helm usw. in Top Zustand und exzellenter Qualität. FLEXRENT ist ein freundlicher Familienbetrieb an bester Lage. Wir garantieren ihnen persönliche, professionelle und speditive Bedienung. Besuchen Sie uns, leihen Sie sich ihre Wintersportausrüstung und profitieren Sie von unserem kostenlosen Ski- und Schuhdepot am Ende des Tages. Gerne präparieren wir Ihre Skis / Boards über Nacht mit modernen Maschinen der Firma Wintersteiger. We offer you every kind of winter sports rental; whether you are a beginner, a ski fanatic, a couple, family or group or whether you need only skis or the complete ski / snowboard rental package. (Skis and poles, snowboard, boots, ski jacket, ski pants, helmets, gloves, goggles, snowshoes etc FLEXRENT is a friendly family-owned business with your best possible winter experience in mind. We stock most of the leading brands and models in the winter sports market today. And pride ourselves in a personal, fast, efficient and hassle-free service. Open all winter season (November to April), why not visit us on info@flexrent.ch further information.

The guys here are super friendly and knowledgeable. I come here for ski gear all the time. They…read morehave a really wide selection to choose from, as well as great tips. Downstairs you can also rent skis or get a service done. Really recommend this place!

An excellent ski, snowboard and mountain supply shop in the middle of Verbier. Good, attentive…read moreservice and prices not too bad for a place like Verbier. Recommended.

We just visited the store and the staff was so nice. They speak good English and assisted us to get…read morethe right backpack. They have a lot of options comparing to other stores around. The price is pricy, but it matches the quality. Variety of selection.

I rented skis through the AlpinResorts website for a week of skiing in Grindelwald. My flight out…read moreof the US was cancelled and I left a day later. Not wanting to have my rental cancelled, I emailed their general email address and got a prompt reply confirming that my rental would still be good. Upon getting to Grindelwald, the shop is located on the main street. The rental portion of the shop is located downstairs. The selection of skis was excellent, with a good selection of all-mountain and racing skis. All of them looked brand new. This is a bit unusual, as I've definitely had some well-used skis in the past. The staff member who assisted me set the skis up perfectly. He felt bad that I had pre-paid for the rental via the website and mentioned that AlpinResorts can be difficult to work with around trying to get a partial refund. I mentioned that I had travel insurance and would pursue it through that avenue, but I appreciated his concern and commentary. He had some interesting tips for where to ski in the area and mentioned that the snow wasn't all that great to start the week. He said that if I didn't like my choice, a pair of Volkl's, I was more than welcome to bring them back and swap out for something else. At the end of the week, returning skis/poles were a breeze.

Such a missed opportunity to do something great - super location, great mechanics yet ownership…read morethat only cares about squeezing every penny out of each customer. I spent thousands of dollars there over the last couple of years and really found the mechanics top notch. But the first time I had a problem, it could have been simply solved and the owner wouldn't even address it. I was shocked after being a loyal customer I could only image how he must gauge tourists. When I told him about the issue I never asked for a specific resolution (just wanted to let the owner Martin, know I was charged for work I didn't request and the work I did request was never done) he had the chance to take accountability and make it right. Instead he told me any problems were between me and the employees he "had nothing to do with it". A terribly spineless way to run a business. Imagine bringing your car in for a brake job and because the mechanics thought it was old looking they give you a new paint job but never do the brakes!! Stay away from here, there is a great shop in Les Houches and a super place in Sallanches.

Fantastic shop, very knowledgeable staff. I'm a yearly snowboarder for over 10 years now and have…read morenot upgraded my gear. I wish I did it sooner! I went to Zero G for boots and came out with a whole new set: board, boots and bindings! I am so happy with the quality of my new equipment. The guy who helped me was patient and happy to answer all my questions! I felt well taken care of and I'd happily go back if I need anymore snowboarding gear. Thank you Zero G!

I used this ski shop for a week-long ski and helmet rental while visiting Cervinia. I came across…read morethem using the Alpinresorts.com website, which I have used for other ski destinations abroad. The website tends to offer discounts to the point where it saves you money (and the schlepping) of paying for skis on international flights. When you enter from the street, you'll see a compact store with some gear and clothes. The rentals are all taken care of downstairs, so if that's what you're looking for...head down. The process for picking up the skis, poles, and helmet was relatively painless. I had my confirmation email from the website, however the store did ask for photo ID (which wasn't mentioned in the confirmation email). I mentioned that I didn't have my passport on me, but did have the credit card used to secure the purchase with me. That appeared to be sufficient as I was able to pick up my rental. The techs were able to quickly adjust my binding to fit my boot and I was on my way. There was a ton of staff in place at the store on Sunday (I suspect it is a big turnover day for them). One of the staff members was kind enough to take my ski upstairs to street level. After my week of skiing was done, the place can be virtually skied into from the town's main area. A short walk down the main street and you're able to return you skis with ease. They quickly check the serial number on the skis, confirm your name and you're done. I've got no complaints about using these guys for a rental. They had a big selection of skis and poles, so you're sure to find something that makes sense for you.