Jack was amazing! Helped me get in, in a pinch! Will never forget his great smile and kindness!…read moreMade my trip that much better! Also, great variety of equipment and bathrooms/locker rooms are clean!

The work-out space has been renovated, completely upgraded. It's an elite work-out space that's now…read moreon par with the elite physical trainers there to work with you. I've been a member long enough to see really noticeable and frankly awesome results that other members have achieved with the trainers - bulking up, losing fat and inches, just all-around fitness. I can't wait for the new equipment to show up, but it's worth checking out in the meantime.

Not allowed to stop in for a workout unless accompanied by a member. I would have paid for a one…read moreday pass, but no. Oh well!

Just get the right employee & they'll spend the time to,get your account straightened outread more

Wasn't there for actual boxing, but boxing fitness. Did a trial class and it was absolutely a…read moreblast! (really enjoyed the hitting-the-heavy-bags hahaha) John is so much fun and friendly and a really awesome trainer, and Ed the owner is super commutative as well (haven't seen him in person, but contacted him regarding trials and related through email). So yeah, ended up buying the class package. Looking forward to dying a bit every Saturday lol

Great gym, coach/es, and people. Gym is very nice and the workouts are incredible!! Great to get in…read moreshape or train competitively.

I'm really thankful this studio is around because it offers a really convenient Sunday morning…read moreclass for me. It's not my home studio but I appreciate the ability to take a strength class when my studio doesn't have one on the schedule. It's a bit of a drive for me, so I've only been maybe 10 or 12 times over the past year or so. The studio is on the smaller side and I have a friend who doesn't like it because she feels it's "dirty." I normally don't agree (though it is dark and on the smaller side, there are no mirrors in front of the weight stations because they are at windows, and the floor mats are pretty worn and old), but last weekend I did find a bunch of food gunk near my floor station. It looked like apple pie filling or something. I wiped it up but ... was kinda yucky. In general, I find the coaches to be fine and the front desk to be very nice. They were super helpful when I left a hat behind and came back a few days later to get it. Also the shower and restroom facilities are clean and spacious. Don't love that the water fountain station is in the lobby, but they can't really change the studio design. I don't find coaches to be super motivating or focused on sharing technical feedback, but I've also only taken strength or tread 50 classes, which I've heard coaches say are challenging to lead because there isn't as much to say. They also seem to run a lot of studio-specific promos/contests, like offering incentives for pre-booking classes and having raffles, which I think is a great way to keep up studio engagement and utilization. Street parking (free) has always been easy for me -- a big plus.

Great workout and the coaches are so helpful specifically on the weight floor and making sure you…read morehave good form. Every workout is different and I like that you are given both modifications and ways to challenge yourself. All the staff are friendly and approachable and the studio is pretty clean!

Crunch in Allston is interesting. The main floor has some solid equipment across a few different…read morerooms. The free weights and dumbbells were great, and the cable and cardio equipment were well maintained and mostly new. If you're coming for a basic, self-guided workout, this gym will easily scratch that itch. The space itself has some issues, especially the men's locker room. The bathrooms are not in good shape at all, and the locker room overall is musky and mildewy. Not great for a gym locker room. The main floor also isn't the most well ventilated. It's cavernous, but smell still travels quickly when you get the inevitable gym goer who struggles with basic hygiene. You'll smell 'em for your entire workout, unfortunately. Come for good workouts, don't expect top notch amenities or the most olfactory-friendly space!

Could be a 5 star gym but they're doing everything they can to make sure people who pay to go…read morehere.... can't actually go here. The gym has gotten increasingly overcrowded after dumping 2 million to renovate the gym. Meanwhile auxiliary parking is going away in April to make an already terrible parking situation worse! On top of all that they are hosting an open house on a Monday of all days while again, making it physically harder to go to the gym and if you're lucky enough to get inside, actually use any equipment without spending 2.5 hours there. The BSC before smelt terrible, the paint was falling off the walls, the equipment was broken often... but it would take it all back to get rid of crunch ownership

No one reracks weights, the locker room isn't cleaned and machines are broken a lot. It was better…read morea few years ago

For $80 a month this gym is a scam…read more 1. The dirtiest gym I have ever seen. Equiptment has visible build up of dirt and leaves on it. 2. This gym is not accessible and friendly to people of all shapes and sizes. I am very short, under 5 ft. I cannot reach the cleaner spray, they put it nearly 6 ft in the air. It takes away my respect and dignity when I have to ask for someone to get it for me. It would be 100% free to make the gym more accessible for all, but they won't do it because they love having a dirty filthy gym! 3. The womens sauna has been broken for years. I have gone here on and off for about 5 years now and have never seen it working once. If the men get more ammenities and perks than the women, then I want to pay a different rate. It is GENDER DISCRIMINATION to provide difference services for men and women, but charge the same rate. 4. Virtually no air conditioning. Going back to working out at home again because this gym hits 80 degrees+ in the summer. They have the windows open and the blinds open and it gets HOT. I'm cancelling my memebership because I might as well jog outside for free! I find the staff to be lovely, but the management is a total failure.

Healthworks my beloved!…read more I wish they had some more technical equipment (safety squat bars, standalone deadlift platforms sans rack), but this place is home :) Can get crowded at nights but the staff is top notch. Been a member almost 8 years.

I am writing this review because multiple serious issues have gone unresolved, and management needs…read moreto address them. I rang the bell for assistance, exactly as instructed on the posted sign, and politely asked the associate to refill my water bottle because I was wrapped in a towel. With male trainers present on the floor, this already felt uncomfortable for me due to prior trauma. The response I received felt dismissive and lacked basic courtesy. In a women-focused space, staff should understand and respect privacy concerns without making members feel awkward for asking for help. More concerning is locker room security. Items have been taken from my gym bag on three separate occasions, all on different days. In the most recent incident, my entire gym bag was taken and later abandoned once the person realized there was nothing valuable inside. This shows a pattern, not a one-off mistake. This gym charges premium prices, and repeated theft in the locker room is unacceptable. There needs to be stronger security, monitoring, and communication around this issue. Finally, there needs to be clarity and enforcement around the presence of male trainers in an all-female gym, especially near locker room areas. Many members choose women-only gyms specifically for safety, comfort, and privacy reasons. This expectation should be taken seriously, not minimized. I am asking management to: * Train staff to respond respectfully to reasonable requests. * Address ongoing locker room theft with real preventive measures. * Clearly communicate and enforce policies around access to women-only spaces. Until these issues are addressed, I cannot recommend this gym. I hope leadership takes this feedback seriously and makes changes that protect and respect its members.

This is a great gym located on the Boston University campus (off the B-line). It pretty much has…read moreany type of equipment that a top-notch gym would have and is laid out to help accommodate spacing when it is super busy. Lots of cardio machines, strength machines, free weights, bands, and all that jazz. They have courts for squash and basketball, an indoor track, an indoor pool, and have fitness classes. Like any gym it gets busy at peak times, especially since it is a campus gym so lots of students. There are different membership options depending on if you're a student, faculty, or alumni. There are also guest passes and options for a day pass or seasonal pass (like winter break or summer). The membership is a bit pricey, but it is a quality gym and not that extreme compared to boutique gym prices (yikes!).

I enrolled my child (12+) in the Swim Club Senior Group at Boston University's Fitness and…read moreRecreation Center on 08/20/2024. The program was scheduled to run from 09/09/2024 to 12/12/2024, four times a week for two hours each session. However, the experience has been incredibly frustrating. Nowhere on their website or in the receipt was it mentioned that parents are required to stay during the whole program (two hour each day, four days/week). We only found out after the program had already started through an email, and my son was even denied entry to his class until I managed to arrive by taxi! It turns out this requirement is buried in a 33-page handbook that wasn't given to us during checkout or mentioned clearly beforehand. To make matters worse, I teach in the evenings and simply can't meet this last-minute obligation. I reached out to the business to ask for either a solution or a refund for the remainder of the program, but I've received zero response. While my child enjoys the actual swimming program, I am extremely disappointed with how this business is handling things. A little transparency and better communication would go a long way.

I wish I could give zero stars. I've been there three times now. First of all, I had a massage next…read moreto the salon area, so all I heard was gossip and hairdryers while trying to relax. Not to mention, the masseuse wasn't that great and talked the entire time. But the WORST part is the woman at reception. She is rude and snarky, and she messed up my appointment and then blamed me for doing so. It's overpriced for no reason. Go anywhere else.

Bought a Groupon voucher for massage mani/pedi. I had to wait 4 months before they had an…read moreappointment available. I had a hard time finding parking, so I called to let them know I'd be just a few minutes late. They were fine with it. What I didn't know is that they were docking me for it. Upon my arrival, the receptionists must think it's really cool to be there and uncool for me to be late because they were so rude. When my masseuse finally came out she told me because I was so late I was only getting a 45min massage even though I paid for 1hr. I got a deal, so I let it go. The massage was rushed and the walls so thin or the staff so obnoxious that I could hear everything outside the room. My mani/pedi were the worst I've ever had. There's only space for two people at a time and the space is so small and uncomfortable that even the nail techs kept hitting the walls and each other everytime they moved. My nail tech was disgusting. She was messy and creepy. She kept staring awkwardly at me without smiling or saying anything. When she started to masage my feet I closed me eyes, but when I realized she stopped massaging I opened them and saw that she was dozing off!! Foot massage lasted 5mins. When she did my nails and knicked the crap out of my cuticle I told her it was fine and even when it started bleeding she insisted that she didn't do anything and that it was me who did it before I came in. I asked her to please stop working on my nails, but she wouldn't. So, I had to sit through until I was left with more bloody fingers and uneven nails that were cut way too short. I can't believe how much they charge people for such mediocre services. I can't believe they allow people like this to work in their salon. This is another place that was a gym and decided they'd probably make some money with a salon, but know nothing about catering to it. I hate you, VIM.

I have done work with a few different personal trainers over the years. After a shoulder injury…read morelast year I decided to get back into personal training to help me strengthen my core and upper body. I specifically chose this gym due to several reviews that specifically indicated that John has experience working with people who have sustained injuries. I also really liked that it was a private gym and that street parking was super easy. John was able to accommodate me quickly and at my preferred 6pm time. He was pretty flexible and offered some good rates. I was a little apprehensive at purchasing 20 sessions for $1200 (and having to pay upfront), but the more you buy the less you pay per session and it seemed to me that this was pretty common among personal trainers. I had liked what he had to say at our initial consultation and so I decided to go for it. Unfortunately for me that was a big mistake, and my only hope is that I can prevent someone else from doing the same. - On the website it states you get a personalized fitness assessment that includes measurement of body mass index, weight and circumferences at every workout. I was NEVER measured, not even once, in the approx 10 sessions I completed. - It also states he will provide nutritional guidance. He did this twice. 1- Asked me what I had for dinner, I gave a good answer and that was the end of that discussion. 2- Asked me what I had for breakfast, and told me to add eggs or something protein rich as soon as I woke up. - Does not provide time for stretching or guidance on how to stretch at home. First time ever I have never received guidance on something so vital to weight training. I took it upon myself to ask questions on how to best stretch my shoulder and he did provide guidance but only after being asked and never again after that. - Constantly on his phone during the one hour work out. Not even just a check here or there, CONSTANT. I grew extremely frustrated and would call out to ask him if I was doing something correctly. As a professional, save an emergency, you should NEVER be on your phone while a client is performing exercises that could injure them. - My work outs also seemed very cookie cutter, and solely based on weight training. I have had many sessions that incorporated cardio and weights and asked him about adding cardio. He said it would come in time. Half way through my sessions and there was never cardio. It also appeared to me that I was doing all the same workouts as the guy in the time slot ahead of me. The workouts rarely varied, and if they did it was by one different exercise. (One session arms, the other legs). With that being said, John was cognizant of my shoulder injury in that he would ask how it was feeling and did not try to push too hard if I said it was hurting; or he would end the session early. The problem though is that my sessions were still not designed around my injury. I know that personal training helped John after his own injury but I feel as though he thinks everyone will respond like he did, when that is not the case, as all injuries are different. Add to that the fact that he wasn't watching closely the majority of the time, and there is a large window for error. So while he did ask those questions, they weren't enough. An hour of weights on a weak shoulder was likely too much and the whole session should have been more varied, in my opinion; and should have definitely incorporated stretching. As you may have guessed by now I re-injured my shoulder. I also pulled my other shoulder performing a sit up with a weight. I saw an Ortho specialist who recommended Physical Therapy and to stop my Personal Training. I have now started intensive physio for my shoulders. I told John about this and requested a refund. Although I didn't sign anything, there is apparently a paper on the wall that says no refunds, and he tells me I can come back at anytime. When I further stated that I was injured and there should be some difference (I am not just quitting) he said he would get back to me. He never did, so I texted him a couple weeks later. He did not respond again. To me, this is completely unprofessional and irresponsible. I am now at a point where I will cut my losses of approx $600 because I do not feel safe coming back at any time, even when I am rehabilitated. Bottom line: I do not recommend this personal trainer. Please don't waste your money like I did. I have had several other trainers who are much more professional and experts in their field who I felt safe with. If you do come here I implore you to only purchase a few sessions until you know what the sessions are like, but I am telling you, this is nothing compared to what you can get with a real pro.

I'm starting 2017 with the best personal trainer in Boston: John Carter. Already he's got my 64…read moreyear old body getting accolades from folks 1/2 my age. All in 6 months. Looking forward to what 12 more months will bring!