Extremely knowledgeable, attentive, compassionate alongside an immensely helpful staff,…read moreI found a Doctor who changed my life forever, As I suffered from an undiagnosed disease, Dr. Nichols was able to solve that mystery for me and help me get back to living a normal life, My experience has been nothing short of a blessing with him and his staff, And for that I'm forever grateful, I went from spending weekends in and out of the emergency room, Weekly procedures from 5 different "specialists", And an amount of blood work that is sickening for anyone, Now I enjoy weekends with my family in a state of health I once believed impossible, I can't speak for all, But I'll refer any one and every one to Dr.Nichols and his amazing staff

Dr. Nichols it's an AMAZING Doctor. He is very accurate, He listen and understand the problem. He…read moretake his time to explain the problem and gives you the solution and his best recommendations. His staff are very kind and professional people. They always answer my questions and help me on what I need. I rather coming here 100% than an urgent care location. I definitely recommend his office.

Update to previous review: I was referred here by my…read morehealthcare insurance upon asking for a PT practice closer to home. I had already heard good things about Tier 1, and the practice came highly recommended. From the intake phone call, to scheduling, to intake appointment, to treatment and graduation from treatment, I was treated by professionals all the way through. They cared about my well being and did everything they could to help me heal and feel better. It's a quiet, yet wonderful place, with an atmosphere geared towards healing. I rarely recommend places this highly, but Tier 1 and the staff deserve all the praise. THANK YOU!!!

Cathy and her assistant are very helpful. I did learn fast…read morehow to help my self. My issues improved and I would recommend this facility.

Dr. Kruzich is a PhD holding, LCSW, therapist specializing In substance abuse, but also able to…read moretreat PTSD and related issues. Substance abuse treatment seems to be his real forte though. In fact, the good doctor was once a CPT in the US ARMY, and is credited with creating and standing up the very first DETOX clinic IN Saigon (Vietnam) during the war. So, needless to say, he's got REAL experience, and lots of it, with substance abuse. *Just as an FYI, I have zero substance abuse issues. The VA sent me to him for potential help / therapy with PTSD.

From the moment I get to the clinic for my appointment to the time I leave I'm just happy and…read moreconfutable there. The stuff and Doctor Meaza are just like family. They see you with a smile and they are real people. They don't talk to you like you don't know nothing and they explain things in a while that helps you to understand. I sure Recommend this clinic.

As a new resident of El Paso, it has been difficult to find a good primary care doctor who doesn't…read morerequire waiting 30+ minutes past your appointment time. I've been sick on and off for about a month, so I finally decided to see a doctor. I was pleasantly surprised that this office offered same-day appointments. The receptionist was kind and helpful and sent me the paperwork ahead of time so I could complete it before arriving and hopefully be seen quicker. I arrived at 3:32 PM. After 40 minutes of waiting, I asked the front desk how much longer it would be. I was told the doctor was still with patients. Because I was feeling terrible, I asked if I could wait in my car, which they said was fine. Another 20 minutes passed, making it over an hour of waiting. At that point, I decided to leave and go home to rest. I was sick with bronchitis and had left my two young boys with my disabled mother, so waiting indefinitely was not an option for me. As I was pulling out, the receptionist ran outside trying to get me to come back in. Later, I received a call from the doctor explaining the delay and stating that she was hurt that I had left. While she was polite and offered a free consultation, I was disappointed that the situation was justified rather than acknowledged. I believe that when mistakes happen, owning them goes a long way. I was also told that other patients understand how long visits can take, but I personally am not okay with waiting over an hour past my appointment time. I understand delays happen, but clear communication is key. Had I been told upfront that the office was running behind or short-staffed, I would have appreciated the honesty and could have made an informed decision. Bottom line: my time is valuable, too. I will continue looking for a medical provider who prioritizes patient time and communicates delays clearly. If you don't mind long waits, this may be a good provider for you. For me, urgency and respect for appointment times matter.

I hate any social media and I am immensely private, but I had to say something…read moreI canceled all future appointments with this company because I missed two and didn't think I could keep that appointment. I honestly felt badly and it wasn't ok to just not show; HOWEVER the response I received is that I had already been cancelled due to "non-compliance" and "if I need anything don't hesitate to contact us! "With the exclamation. I let them know that I don't have to do a GD thing except stay black and die. No patient has to COMPLY and put up with passive aggressive exclamation points. I am a successful therapist in private practice. I would NEVER say they have to COMPLY. If anything I would express concern and enquire if there was an issue that could be addressed to help them make the appointment. Maybe they aren't completely satisfied with the service. Or maybe they have PTSD and Parkinson's LIKE ME and don't sleep well which makes it difficult for them to get up early. And maybe they are embarrassed and don't know how to convey this because people will say cruel, ignorant, and insensitive things. And maybe trying to do exercises and following the direction is difficult due to feeling like your body is portraying you. In essence, I had to really think about what I was doing. I guess noone there understands how much mental effort it takes to get your body to comply with Parkinson's,MS, etc. And for kickers I had to be redirected on how to exit. Because I was that confused Point is and I know no noone really cares about customer service, but you build a business by building relationships. They may have the best services and the most qualified employees, so I wouldn't want to discourage anyone from going there. The only thing I will say is you never know where someone is or what they are going through. I am a vet and my body is falling apart. People don't understand or care what we put our bodies through and not just from war. Then we deal with services that show no empathy and make things worse. Look up how many vets kill themselves everyday. There are paper services out there but they are often manned by cruel people. Our community is really hurting and some more than me. It's heartbreaking. All of this could have been managed with some curiosity. So the next time a vet comes with a similar or different issue, I hope they show a little bit of concern about how what may seem easy is incredibly difficult to do.... To include "Complying". That is what I "need!"; absolutely heartbreaking.

Spine and Rehab and Harry Koster are the best, by far of any physical therapy clinics/clinicians…read moreI've ever experienced. I have suffered from back pain on an off for many years, but a recent severe episode of back pain required a spine specialist with extensive experience. I was referred to Harry Koster (Spine & Rehab) and have now been to two sessions in the past week. The new patient on-boarding experience was very professional and thorough. The entire staff, from the reception desk to the admin folks who processed my insurance paperwork were friendly and efficient. My appointment started right on time, which I really appreciate in an era when doctors and medical practitioners don't respect patients' time. I came from a half-hour away, and appreciated not having to wait an hour in the waiting room. The drive is worth it. I never select medical care providers by "convenience". My health care is worth an extra fifteen minutes of drive time. My experience with the entire staff was exceptional. The entire staff exceeded my expectations, and especially Mr. Koster, who took his time with me to explain my condition and how to improve it to relieve my symptoms and to help to prevent future flare-ups. Mr. Koster is McKenzie Method certified, a distinction that distinguishes Harry Koster, PT, from other physical therapists that do not have that certification. The McKenzie method is a long-time trusted method to treat and prevent back pain. I'm happy to report that, thanks to Harry Koster, I'm on the road to recovery, with noticeable improvement within a week of the onset of my back (lower lumbar) pain.

Friendly staff. Recommended for speech therapy. Great service.read more

I can't say enough good things about the entire team at Yagel! From the initial consultation to…read morethe weekly therapy at home they have been an absolute God send. They are friendly, caring and very professional. I can't imagine my child in better care than with them.