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    Matrix Anesthesia

    5.0 (1 review)

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    5 years ago

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    Eastside Surgery Center

    Eastside Surgery Center

    5.0(4 reviews)
    1.2 mi

    I had a badly broken ankle that required a surgical repair. My surgeon mentioned how difficult it…read moreis to get operating room time at a hospital these days and that he does many of his procedures here. So off we went to Eastside. Long story short it was a great experience. I should mention I've worked in and around hospitals much of my adult life. This facility was well equipped and convenient but it's the people that make or break an organization. Everyone was friendly, professional and helpful. There were two standouts: Cathy was one of the nurses and really went out of her way to make me comfortable. She had me laughing too. Adam was the nurse anesthetist who gave me a nerve block along with the rest of the anesthesia. What can I say, I didn't feel a thing! But he talked me through everything in advance and also afterwards. We talked about his military time where he obviously gained a wealth of experience. I would definitely recommend this facility to family and friends!

    I came in for my wrist surgery on Thursday the 3rd of Dec. The staff was extremely friendly upon…read morearrival and was promptly greeted. I don't want to go into too much details as far as the surgery procedure, but the hospital was in great shape and condition. The nurses, anesthesiologists, and surgeons who attended me were gentle, kind, knowledgeable and comforting. Overall, I enjoyed my visit to Eastside, even though it was a long drive for my mom and I, but I know that I received the best care possible with state-of-the-art equipment. Thank you!

    Swedish Issaquah Campus

    Swedish Issaquah Campus

    3.0(137 reviews)
    0.1 mi

    I got injured in early June 2025 while on vacation. This hospital was the closest. I needed…read morestitches in my leg after falling. The ER doctor failed to realize exactly how deep my wound was. He stitched it up with very little post-visit instructions and no antibiotics which led to me developing VERY painful cellulitis up to my knee. He was in too much of a hurry to handle my care to the extent it needed to be handled. It's now 3 months later and the injury is still open and has not healed. I am now forced to go to wound care 5 days per week because of how this injury was handled. The other staff were great and I have zero complaints in that department.

    Absolutely beauuuutiful campus. I enjoyed working here for the time I did…read more The building is easy to navigate. I like that it's big enough to have all the different resources you'd want in a medical facility - primary care - specialties - ED - many different food options - close to highlands so that's awesome also and easy to get out for lunch. Parking is close enough also, for both patients and employees. The lots arn't too far away, which is nice b/c it rains so much it's really no bueno to have to walk across huge parking lots or have to shuttle in when you're just trying to get to work. I LOVE the different walking trails around the hospital and also the gorgeous outdoor seating areas!!! SO SO nice for when it's decent weather outside. I used to come up here just to walk when I lived nearby. GREAT medical campus!

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    Swedish Issaquah Campus - Clinic room

    Clinic room

    Swedish Issaquah Campus
    Swedish Issaquah Campus

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    Quest Ketamine Therapies

    Quest Ketamine Therapies

    4.8(15 reviews)
    1.0 mi

    Mitch and Haylie have been absolutely amazing!!!! They truly care about their patients it means…read moregiving them a hug for reassurance or an extra blanket for comfort, Mitch has the absolute best bedside manner I am a very hard stick and he goes above and beyond to make sure he can get IV access in the least painful way possible, he customizes the doses of medication specifically for you if your feeling anxious he provides medication for that as well as for nausea and pain he really gives individualized care and never makes you feel rushed if you need to talk to him about anything either my life has been completely changed by ketamine I have gone off all anxiety medication which I was previously prescribed benzodiazepines 3 times a day my migraines have significantly improved as well as my lupus symptoms which was just a bonus because the main reason I went for treatment was for my bipolar,anxiety and ptsd which have all improved my day to day enjoyment of life and just doing simple tasks by over 80% I'm so thankful for quest ketamine and the amazing environment they provide their patients you do not feel like you stepped into a doctors office you feel like your going into your own cozy room with a warm blanket and treating your problems in the best way possible thank you quest ketamine for changing my life!!!!

    I'll leave the kind of review I would have liked to find when I first Googled to find a treatment…read moreclinic: The fact that they take my insurance (Cigna) brought me to Quest, but I'm so glad it did because this has been the best thing I've ever done for myself. I've been on various antidepressants (Wellbutrin, Zoloft, Prozac, Cymbalta) over the years, and they helped, but only for a while before I had to switch again, and I don't remember any of them working as well or as quickly as Ketamine Therapy. It works differently from other depression treatments - all the others just evened my emotions out and numbed me, but it's easier to be productive and socialize instead of scrolling through the internet in bed all day. The bad: The Osmind App sent me a welcome email, but no way to get into the account, and the reset password button didn't work. It was easily resolved by calling and getting them to reset/send me a password. The good (from most important to just nice touches): Mitch is a certified anesthesiologist. I'm a patient with depression and anxiety, but chronic pain patients apparently take higher dosages, so that feels important. You're hooked up to an EKG, blood oxygen monitor, and blood pressure Cuff the whole time to monitor your vital signs. They've invested in great audio setups, comfortable electric reclining chairs, heated/weighted blankets, air purifiers in every room, etc. They make sure you're as comfortable as possible. The audio/music - I can't imagine how many hours Hayley has spent curating playlists to help guide you through the treatment. They're a great resource, and she gave me her username so I can listen to them at home after my treatments. The music plays in the room when you walk in, and on the headphones during your treatment session. Hayley and Mitch are just really kind and caring people. Call it good energy, friendly, relatable, whatever you want - they take the time to listen and genuinely care and want to help. You can reach someone anytime by hitting a button on the table next to you. They will check on you during your session, but you're mostly alone. Whenever I've needed to speak with Mitch or Hayley, I've just hit the button (it lights up to let you know they've been notified), and they're always there immediately. Before you begin your treatment, Mitch will place the IV (He's great, you'll barely feel it) and give you some anti-nausea meds through the IV. He will also give you some oral anti-nausea meds after your session if needed. Each patient gets their own eye mask. It's usually sitting in the treatment room waiting for me when I get there, but one session, they forgot it, and when they brought it into the room, it was in a Ziplock bag with my name on it, which I thought was really great for sanitary purposes. Scheduling has been easy. I arrange my appointments over text. The waiting area is nice and spa-like. You're not supposed to eat or drink anything for several hours before your treatment, so it's nice that they have water, tea, coffee, and candy available after sessions. Parking is easy, and their office is in an office park. I also don't really see other patients, so I don't know if they stagger patient sessions, but either way, it's very discreet. What it's like: It's different for everyone, but I enter a dreamlike state. I can still focus enough to lift the blindfold and check the time or something, but I have a better experience when I go where my mind takes me. *Uber or have someone else drive you. You do not want to be behind the wheel after your treatment. The feeling is similar to being drunk.

    Photos
    Quest Ketamine Therapies
    Quest Ketamine Therapies
    Quest Ketamine Therapies

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    Issaquah Foot & Ankle Specialists - Timothy Young, DPM

    Issaquah Foot & Ankle Specialists

    4.1(95 reviews)
    1.2 mi

    Dr. Nelson and his staff are amazing and compassionate. He's extensively experienced, knows what…read morehe's doing. Nurse Charlotte is someone I'd describe as, "Aggressively compassionate." Reminds me of my time in the Navy as a field medic. Same level as my fellow corpsmen. Attentive, respectful, listens to what's going on, as well as diagnosing and evaluating, because a lot of these conditions are, at least initially, by touch-and-feel. Then go for the further diagnoses, to narrow it down. The bottom line is, they aren't a "churn them out as fast as you can," clinic, like larger hospitals like Evergreen (which does have excellent staff as well, they can just get overwhelmed). They do have an on-site surgery ward. They may have to pull in anesthesiology from out-of-house, but they know some of the best, so they pull in the best. My condition was compounded, bilateral Morton's Neuroma, with Tarsal Tunnel Syndrome. It was a nightmare. They literally saved my life. The pain was to the point of suicidal. The benefit I had, was knowing medical terminology, anatomy, and being able discuss everything on, maybe not quite equal terms, but near-to. Dr. Nelson and his staff are a dream-team. When I say they don't, "churn them out as fast as they can," it doesn't mean they waste effort. They're just very experience. Do what needs to be done, without making you wait. Large hospitals, like I said, Evergreen, which is great, can have you on a waiting list for a month, where as Issaquah Foot and Ankle will have you in the next week, or as soon as available. If I were to compare them to anything, it'd be a frontier clinic, where the best go to treat people the best they can, treat their patients on a personal level, without having to deal with an overwhelming client base. As for surgical scheduling. As I mentioned, they bring in anesthesiologists from other clinics, as far away as southern California, so they have to schedule around their schedules. Other hospitals, it can take months. Another reviewer mentioned how they were referred to diagnosis specialists. There's one I went to in Tacoma. Electrical Skeletal-Muscular Diagnosis, wherein, it's like having a car electronics diagnostic given, which shows where there's impedance, or anomalies in the nerves. Nailed it. In any case, they're a little out-of-the-way, not too far, but if you want a team that knows what they're doing, go with them, before having to wait a month just to get an exam. This is, a bit long, as reviews go, I guess, but they're worth it. As to the complications of surgery involving general sedation, of *course* they'll require you to have someone to pick you up. You're pretty out-of-it for awhile after. Driving in those conditions would be dangerous to both yourself, and others, not to mention risking all the work done on the feet afterwards. I suppose there's medical transportation as an option. In my case, I had a friend who drove me from the clinic to home, and I needed some help.

    Horrendous experience with their billing and charges. Found the practice to be very deceptive and…read moremisleading. Ask for all potential charges before receiving any care here, even with in network insurance. $490 for a foot brace! I repeat - $494.75 for a small foot brace, I kid you not. I had some pain in my heel lasting for a couple weeks and thought "let's get it checked out". Saw Dr Tim Young for a 15 minute, middle of the road appointment - he recommended stretching more (yes, stretching!) and to wear a foot brace at night. Ok, fine suggestions although pretty basic and to be expected. A few weeks later my bill came and I kid you not this is what was billed by this company: New patient appt: $330 Time for the visit: $180 Ankle brace: $480! Random charge I can't yet determine: $180 If you're counting, that is $1170 for a honest to god 15 min appt, where again the main recommendation was to stretch my calf more. Shameful and appalling. If you choose to visit Issq Foot & Ankle, good luck to you. Your wallet will surely need it

    Photos
    Issaquah Foot & Ankle Specialists - Exam Room

    Exam Room

    Issaquah Foot & Ankle Specialists - Ambulatory Surgery Center

    Ambulatory Surgery Center

    Issaquah Foot & Ankle Specialists - Dr. Timothy Young, D.P.M.

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    Dr. Timothy Young, D.P.M.

    Proliance Orthopaedics & Sports Medicine - Broken arm that Proliance Orthopaedics & Sports Medicine won't put a cast on unless my out of office primary care doctor gives me a referral

    Proliance Orthopaedics & Sports Medicine

    3.0(65 reviews)
    0.0 mi

    Front staff is rude and incompetent…read more Billing department is also a nightmare. Tamara was yelling over the phone that we had to pay them first before sending information to insurance, which didn't make sense. She refused multiple times to provide a statement to show us what the payment was for and yelled at us to wait for insurance for more information. Later we found out they overcharged us, but no one said anything until I called about it. Also, it took many calls over several months and speaking to more than 4 different people to try and sort this out and they all took us around and around in circles. I have a better chance of winning the lottery than getting Tamara to answer the phone. Getting anyone to send us an itemized statement of all the charges was like squeezing water out of a rock. Sketchy billing practices. It took over 4 months to work this out and settle this with the insurance because of these incompetent morons.

    The doctor recommended a procedure that I was told NOT to do by several other dr's. When I shared…read morewhat I had been told, he got offended and told me I was telling him how to do his job. Talked down to me and was argumentative. Then tried to excuse and justify his attitude by stating he had a bad morning at the hospital! First time meeting Dr. Sailer. WOW, great bedside manners. I would say his hat is getting too tight. 1 star because the other staff were nice.

    Photos
    Proliance Orthopaedics & Sports Medicine
    Proliance Orthopaedics & Sports Medicine
    Proliance Orthopaedics & Sports Medicine

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    Matrix Anesthesia - anesthesiologists - Updated May 2026

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