We asked for an estimate only and got stuck with a job we never even agreed on. The person that was here to bid the job, told us when we decide what we want done to go and put a down payment and set up an appointment to have the job done. Didn't happen, we didn't put no down payment with them and no appointment was made, instead they just showed up and did the job without notification and no phone call to say they were coming. We should have had a courtesy call to let us know when and what day they were coming. The signed contract may give them a right, but they sure don't know how to run a business, and they sure as hell don't know how to treat senior citizens. We weren't even home when they just showed up and did the job without notification. We will never deal with them again, and we will spread the word about how bad they handle their business. Now we know why they can't keep help. read more

Awful, awful, awful. Extremely dishonest!! Don't sign anything with them without reading ALL of the fine print. Horrible

Mather's Improvement Service is a professional service. The roof and gutter replacement was quality work and the clean up was completed well. I would have no qualms about asking them to do more work in the future. I would have rated them with 5 stars but for 2 issues: 1. It took about 3 months from the time I signed the contract to the the time they were able to show up to do the work. I have a feeling there were issues due to the flooding in Burlington. They kept me informed as to schedule changes and did finally show up on the day that I was told. 2. There was a misunderstanding on the contract whether drain spouts were included with the new gutters. The issue was immediately resolved in my favor and the spouts were installed on the same day as the gutters. I think I could have replaced the roof and gutters with less money. But, the quality of materials and the quality of the work was worth the money. Plus, they were good people to work with, Kurt Anderson read more

Not a great experience getting gutters put on my house in Burlington. Took several months from the time the contract was signed to when the work was actually completed, while they held 25% of the job cost. Dates were scheduled then cancelled many times. Contacted them for clarification and they were just defensive. Maybe this was a good company at one time and has changed. Also add a percentage charge if you don't pay full balance upon completion of the work. Not a big deal, but they did have 25% of the money for more than 3 months while waiting. I would not use this company again because they lack a customer focus and find that my experience with them was much like that which one might expect from the DMV- I am pleased with the quality of my driver's license, but the customer service and time to get it really leave something to be desired. read more

I hired Mather's to replace the gutters and downspouts on the front of our preschool as well as to seal the gutters on the whole building. I verbally asked them to do this as well as in the contract it said "Seal Seams." After finishing the service I was told that they only sealed the seams on the front of the building. Now I am being told that it will be another $300-$400 to do the rest of the building. This company blamed the whole miscommunication on me and is taking no responsibility for their part in not doing what was asked. I would not recommend them to anyone looking for an honest, straight-forward contractor. read more

Had our roof done in July - 2017. Would definitely recommend Mather's Improvement for your roof. Matt and his crew we're very experienced doing their job. Matt was a pleasure to work with. We had some major issues with our roof line and it was addressed. Tear off of shingles, we only had one layer. New deck boards. Flat roof constructed to blend in with existing hip roof. Looks Great. Very satisfied with clean up. Mather's makes sure your property is picked up after each work day. Just waiting for seemless gutters on Wednesday. Thanks again Matt & Crew A Job Well Done. Oh one more thing - they are very Friendly & No Attitude. Hope to work with Mather's for future projects. Enjoy Your Summer. Carol Lynn read more

Signed a contract with them in April and put down a down payment. Was put off until September before work was started. 2 months later our gutters are already leaking. Took a few weeks for them to come out for that repair as well. Repairman then told us we needed an additional downspout. When asked why that wasn't suggested initially they told me that they didnt know because the guy who bid the project didnt work there any longer. No attempt to make this whole situation better at any time. Was told on the phone "they had a bad year too". Won't be using them or suggesting them to ANYONE! read more

Contracted Mathers to do a concrete tear down and wood rebuild of front porch. This was May 2018. In July 2018 the work was started. What a nightmare. RUN, don't walk, from this company. The first frame had to be torn down. The workers were lazy and did not build to code. The second attempt was not much better. One post at the stringer bottom does not touch the concrete, (which they jack hammered apart for no apparent reason). One of the stringers does not touch the concrete. There are 4 stringers which I only contracted for 3. One of them is crooked. The risers do not meet code. The bottom step is a trip hazard. (Only about 5 inches off the ground in one spot from the destruction of the concrete). Called the building inspector to ask why he passed something that did not meet code. Was told he would call the owner (Mark) and tell him he had to fix the stairs. I tried to talk this out with Mark but I got responses like "the wood shrank". I took pictures the same night it was allegedly finished and that must be some fast "shrinking" wood. Mark also told me the riser was so close to the ground because some people like to landscape around it. Really? What does that have to do with building to code????? Horrible experience and the work still is not complete. I still have not heard from Mark. Do not contract this company unless you feel like spending time in small claims. I don't think they should even have one star but I have too so I can post this review. read more