Had them put in a new shower 3 months ago, it is beautiful but now it is starting to fall apart! no one answers the phone when you need them to come and fix the problem, i have tried 6 times to get in touch with them to have it fixed. the machine lets you all team members are busy. to leave a message and they will get back to you. i have yet to get a call back. talk with one of the other shower/ remodel company. i should have checked yelp sooner! read more

You should see the way the the inside sales team is treated. You would not want any product from them. Manipulating time sheets when someone is using their thumbprint. If your thumb is there... you are. Refusing to show employees their clock in and clock out hours. This was requested 4 times in writing. Ignored each and every time by the HR department. If that is what you call one person that works at three different companies. There is only one reason to refuse to show this. You have something to hide. Period. Not paying commission and bonuses that are due to the inside sales reps. Asking an inside sales reps why they are following their appointments when they are supposed to get paid a commission. When they tell it is because they want to know what to expect on their check you yell at them, "That - that is going to stop right now." Really? This is abusive and severely unprofessional. No this did not happen to me, but another inside sales rep and right in front of me. How about don't hire sales people then. Sales people take these jobs to make the commission. Sales people are not accepting jobs to just to make hourly salary. I guess you can go to the bus station and hire anyone as you threaten the sales room with daily. Not to mention the whole "I hire as fast as I fire." People accept a job based on what was presented at the time you interviewed them. Inside Sales reps are told they will be paid a salary and a commission for appts set. Which is not even the case. You are later told the appointment has to happen within less than 7 days and the price has to be dropped at the home appointment. If the price is not dropped... no commission. There are so many factors and ways for them to get out of trying to pay you. It is never nice to steal money from your employees wallet... and abuse them along the way. People walk around on pins and needles there. No one deserves to work around this type of stress, under duress and in a toxic environment all day. If you would have just paid me what you owed me maybe I would not have felt a need to let the world know how you run your business and treat your employees. Don't get me wrong... there are many nice people there but the bad ones make it a nightmare. read more

I filled out their on line form. They called me, texted me and emailed me multiple times. I called them back. They lost my information. The lady who answered the phone couldn't speak or read or write and said she didn't have access to my online form. Me: Hi. I'm calling back. I received a missed call. Rep: Yes we have all your information here. Would you like to mrmrmrmrmr Me: What? Rep: Would you like to mrmrmrmrmr Me: What? Rep: Would you like make an appointment for a quote? The quote is free. Me: Yes Rep: When are you available? Me: Any time. Rep: We have tomorrow mrmrmrmr Me: What? Rep: We have tomorrow mrmrmrmrmr Me: Did you say 10am? Rep: yes Me: That's fine Rep: What's your address? Me: [give full address including zip] Rep: That's New Jersey. Right? Me: No ... Rep: Are you the home owner? Me: You're asking me all the same questions I answered on the online form Rep: I don't have access to the online form Me: You're not inspiring my confidence in your company ... Rep: You're confirmed for tomorrow morning at 10:am. The quote is free ... Me: [checks yelp] ... Me: I want to cancel my appointment Rep: You are not in our system Me: I just spoke to somebody and confirmed my appointment for tomorrow Rep: Who did you speak to? Me: I don't know Rep: You don't ... what? Me: I don't know who I spoke to Rep: How could you not ...? Me: [click] read more

Two came came all the way from Allentown PA to my brothers house that is located just north of Philadelphia which is a two-story townhome. His roof was six square of shingles and a rip off of the old shingles. Their quote was $20,000! That's right $20,000! He called me immediately and I told him that even with the best shingles made you shouldn't be paying more than $4500 to $5000. He told them that they were way overpriced so these two ding dongs huddled up and then came back with an offer of $15,000 as long as he participates in their advertising campaign. We got three more quotes which were all under $5500 and we ended up paying just under $5000 for the entire project. I don't know if they're delusional or they think we are stupid but who on earth would pay $20,000 even to get a four bedroom three bathroom single home on 1 acre of ground! That would be around $7500. I don't see how they're gonna stay in business unless they really find some very uneducated people with a lot of money! Unbelievable, they tried to take advantage of my brother! I would recommend getting multiple estimates and asking your neighbors what they paid. They drove an hour and then complained about their drive when my brother told them no way! I recommend you pass this company by the obvious don't know how much any kind of construction cost. For $20,000 I could rip off and shingle the entire row of townhomes! What are they thinking? Whatever it is, they are thinking it's not not straight! read more

- Misleading statements and lies from the salesman. - Contract states to use CDX not CD Exposure (two similar but different types of plywood) But CD Exposure was used through out our "new roof". - Nailing the CD Exposure plywood to the existing sheathing with roofing nails. Roofing nails ! - They tried to use old delaminating plywood when I paid for new CDX plywood for sheathing. - My wife's flower bed in the front of the house was devastated. - Kitchen window screen was torn and at the same time that windows sill was dented by debris. They didn't fix or compensate this. - "New flashing would be installed between house and the porch roof" as stated in contract. It wasn't done. - " Install counter flashing INTO the brick or stone for proper seal" as stated in contract. It wasn't done. - The lack of ability for Mike (the on-site project lead) to inspect and directly lead the crew. He was in his air conditioned truck most of the time. - Other things like entering my house without permission, unplugging my security camera, thier trucks leaking alot of oil on our driveway, Having to get a car tire repaired because of a roofing nail, plus their trucks leaked lots of oil all over the driveway. All over the driveway . read more

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I was quoted a price for a roof , the salesman said if you sign today , I can do it for this much . My girlfriend , my mother and I agreed and we signed. The salesman quoted for shingles and up to 10 sheets of plywood . , I asked for the start date , he said contract says 6-8 weeks , but we will push for 3-4 weeks. I removed the bad metal roof and put a tarp on my house . (They wanted too much to remove metal , took me 3 hrs) Roof was done 7 weeks after contract was signed 3 weeks after tarp .. but now instead of 10 sheets I needed all 45 and an additional $4750. 00 was needed , I spoke to the manager who gave me financing options. No discount and he would put a contractors lien on my house if I refused to pay.. unscrupulous company .. Roof looks good , but I felt stuck , would not recommend them , I am an electrician and I consult with my customers before making expensive decisions read more

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Wish I could give a zero- they installed our bathtub/shower about 8 months ago. Noticed some water damage. We found a leak where they attached the bath tub to piping with *silicone* (which our contractor said is impossible to use with the view that they had). Masters is refusing to take any responsibility, they are saying we cannot prove it is from them (even though they did this project...). DO NOT USE THIS COMPANY! I wish I would've read other reviews first. read more

Experienced theft during installation of bath remodel. Not alone in this issue per police.

This company was hired by my wife to replace a shower. Their price was Double of what I was quoted from a top-rated tile guy in the Lehigh Valley. They asked $20,000 of her. As a woman she was easily duped. They did the job, but there has been several issues. We never had a hair clog issue prior to their work, then we now have a mold issue, which we never had, & when they put the silicone on the outside, where it meets the floor, they did something wrong. It's clear on the ends, but the center is so blatantly discolored in the color of urine, it looks terrible. They claim there is Nothing they can do, & I'm stuck with it. I do NOT recommend these sloppy, lazy, shoddy workers. They were OVERPRICED, & do poor workmanship, & do not stand behind their work. Judging from these other reviews, there seems to be a pattern of taking advantage of women. read more

We have filed with the BBB, attorney, general and civil suit. This company has not responded to any of them nor are they accepting the attempt from the constable to deliver the summons. Do not recommend at all! We have also tried sending an email for mediation and received one email letter, but no physical calls back. Do not recommend! read more

Our experience with Masters started on 4/24/21 with our free estimate. The person who came out was polite and friendly. The first quote he gave us was absolutely ridiculous. It was over 3xs what it should have cost to replace our roof. When we said that we couldn't afford that, he was suddenly on the phone with his manager to give us a $5000 discount if we signed the contract that day. He was VERY pushy, even offering a "free vacation" if we signed that day. Eventually he ended up coming down another $3000 and we (naively) decided to go forward at this price which was about TWICE as much as we have been quoted since then by other companies. The sales pitch was good and we thought they would do a good job. We were told at that first appointment that financing was approved and we were quoted a monthly payment. We were contacted within 3 days to have someone come out and finalize the measurement for supplies to be ordered. We didn't hear from the finance dept until 5/10 with an email asking for more information for our financing to be approved. Financing was finally approved on 5/19. After that I did not hear a PEEP from them until I called them on 6/8 to find out about the status. At that time I was told that they hadn't received the final paperwork from the financing company but that since it was approved they would go forward with ordering the materials and that I should hear back within a week to schedule a date for my roof to be installed. Again NOT A PEEP from them until I called again on 6/23. I had to call twice because my first phone call was not returned. At this time I was told that our official project was approved on 6/9 (over a month from when we were first told it was approved) and that the project would be placed in "RUSH" status. I was again told that I would receive communication to schedule installation within a week. On 7/1, after not hearing from them again, I called AGAIN. I left a message and got no return call back. I then called again in the afternoon and was again placed in a voice mail, with yet another unreturned call. I am now looking for another company that will actually complete my project. Thank goodness our roof isn't leaking!  DO NOT use this company!  After our issues I have read multiple reviews online of this same situation happening with them. They are dishonest, scammers and do not care about their customers. They will quote you WELL OVER the cost and then act like they are giving you a deal. This is my first large home improvement project and I sincerely hope that there are better, more honest companies out there to work with! read more

Master's did a fine job in replacing the main portion of my roof in 2013. However, when I attempted to hire them to replace a smaller portion in the back of my house in 2019 (having to call no less than 8 times to get an answer), they ultimately decide to lie about "not specializing that particular commercial-style roof" - even though the simple slope-style in question is nearly identical to the one on the front of my house that Master's replaced originally. What type of roofing company claims to not specialize in a simple sloped roof? Instead of being honest with me and admitting the job was too small for them to take on, which I would have completely understood, I got the runaround for 5 weeks, and then ultimately lied to make me go away. There are a lot of roofing options in the Lehigh Valley. I highly recommend taking your business elsewhere. read more

**Edited to add: I was contacted today by their attorney to delete my reviews or I will be sued. Please know that they take off money if you give them a "5 star rating" PRIOR to even doing the job. So, trust me if you're seeing the 5 star reviews they are not legitimate. If you don't believe me, look at my contract that's attached, ("additional promo took off $1,910.00"). I can't even begin to explain every single detail of what went wrong with this horrific company. The way that BOTH Rick, as well as Nathan spoke to me is beyond words. I have every single voice mail, text and email (don't you think it's strange there aren't ANY emails listed anywhere for this company?....I had to practically beg for my communication to be done through email). You would be speechless. First I ordered my windows and a sliding door on November 9, 2020 from Keith. I was told 9-11 weeks which brings us to January 25th. I barely received any communication during this time. I started calling Rachel in "production" weekly for updates. Most times my calls would not be returned. Finally at the end of February she started telling me "next week", this went on for a month. I started reading current reviews regarding the installs being done incorrectly and them refusing to fix errors....you can read them yourself on the internet. I decided to not go through with the install since there were already so many issues with them and this is when Rick started calling me and texting me with harassing and threatening messages. I had to have the authorities involved since he would not stop contacting me. I decided to purchase the windows and door and have my own contractor install them. They FINALLY arrived on May 27, 2021 (after I was threatened numerous times how they were taking up so much "space in the warehouse.)" Well, sure enough they measured for replacement windows yet sent new construction windows. Anyone knows these are different sizes. I had to spend a lot of additional money to get these windows installed since they were the wrong size. I had to buy additional materials ($700.00 just in new trim), new window treatments (my previous ones were only 2 years old), this was supposed to be a 2 day project - I am on week 2 - just imagine that labor cost. They had to remove all of my siding (see pictures). The best part was I was told by Keith that my windows and sliding door would NEVER get condensation since I was upgrading to triple pane glass......see the pictures for the condensation. I contacted them with pictures as well as my contractors revised invoice and my additional costs and Nathan told me it's not their problem and any contractor can say something bad about another company. They have never ever taken any blame or admitted ANY wrong-doing on their part. I am hoping this honest review saves someone else the grief, stress and mental anguish of making a poor choice by going with them. PLEASE do not fall for their sales scheme. P.S. You can also google and read all about his past convicted crimes - Richard Hinkle, Weatherly, PA read more

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I hung up on the "calling service" that called after filling out a Home Advisor request - a very canned script - very "hard sell". They had a lot of questions and requirements unlike all others, including the my wife had to be present for them to come give a "consultation" - when all we needed was an estimate to get a roof leak repaired. For the past week, twice daily I get junk mail from "hire that chapp.com" asking me to call yet some other " service" ( not Masters directly ) to set up an appointment which is no longer required. If you like being talked down to while dealing with some third party selling campaign experts instead of the company itself, hire Masters! read more

they suck, i didnt even give them any info or permission and they are calling me several times a day. they hang up and wont leave a message horrible company, horrible reviews. stay away, i would not even hire them to clean up my dogs crap read more

poor choice for solar installation. info is severely misleading and false. extremely poor customer support after the contract is signed

My wife and I choose masters to handle our roof project. The gentleman who came out was very professional and a joy to have in our home. He explained all of our options to us and answered all of our questions. We got three quotes from different companies we decided that masters was the correct choice for our home. They offer a far superior product than their competitors and to be honest... just a much better outfit. The women in the finance department was one of the most lovely people and helped us get a payment that worked for. The install crew that came to us was AMAZING! The install only took one day and the crew did such an amazing job. They did an excellent job cleaning up our yard and the roof looks beautiful. 10/10! Wonderful job thank you!!! We are so excited to have them come back out to us in the spring so we can get our bathroom done. Thank you so much Masters! read more

They came to give an estimate for a new roof. I told them we were planning to get 3 estimates as we do for everything. After a quick look at the roof the salesperson said that they weren't a good fit. I asked why and he said because we weren't signing right then and there. I said that I had read the prior reviews, which were horrific, but I decided to give them a chance. Long story short ... don't waste your time with this company. read more

Called for an estimate on a tub replacement. The salesman came and proceeded to go through a 2 hour presentation before providing an inflated estimate. Then the sales tricks started offering discounts only if I agreed before he left. Then he called his boss to attempt to pressure a sale. It felt like a used car sales tactic that left me never wanting to do business with them. Only call if you enjoy sitting through a time share sales proposal instead of getting your desired estimate. read more

Whatever you do, do not respond to this company, you will immediately get hundreds of junk emails. The presentation was ridiculously long and we felt like we could not get rid of the salesperson. I think they get paid by how long they are at your house, because he wasted so much time and we could tell he was stalling. Asked to use the bathroom and was in there for 15 minutes. When we finally got him to leave, he sat in our driveway for another 30 minutes. Their price was more than double the other quotes we received. I would not trust them at all, if they are so desperate that they will sell your email address, what does that tell you about their integrity? read more

WHAT A JOKE OF A COMPANY I called to make an appointment for my father for someone to give me an estimate on replacing my roof. They called me an hour later to CANCEL saying "As I lived in a half double house they couldn't see the dividing line of the roof from my neighbors" MY HOUSE ROOF IS A COMPLETE DIFFERENT COLOR THEN MY NEIGHBORS" even AFTER explaining this they REFUSED to send anyone even over to look stating it would "waste their time". Seriously? Wasting their time? Company is a HUGE SCAM. read more

The reviews that were listed her are the EXACT SAME as my experience and both me and my husband felt disrespected. I asked if my husband could sit through the first part and I would sit through the second part. He made the decision that it would not work out after we stated it three times. read more

I was at the mall and entered their giveaway chance to win a free bathroom remodel. My wife is handicapped and we need to put in a walk-in shower to replace the bathtub. I made an appointment for a free estimate. They sent over Peter Deifer, who proceeded to show me a boring and irrelevant 2-hour Power Point presentation on his laptop. When I explained to him that I didn't care about the history of the company, he rudely just got up and walked out without the free estrimate and I never heard from the company again. Zero stars!!! read more

I met with 6 companies for estimates on my roofing project and not only was Master's the most sales-pitchy, ingenuine meeting I've had but they also quoted me at THREE TIMES the amount that any other company did. They will waste about 30 minutes of your time showing you a presentation on a tablet about why it makes sense they're about to over charge the **** out of you. When I was shocked by the figure of their estimate, the salesman staged a call to a coworker who could "crunch some numbers" and just like that my figure was brought down by $8,000. Disgusting. read more

I called Masters to request an estimate to re-tile my shower. After talking to 3 people over a week's time explaining what I want and taking my info they finally sent two salesmen to my house. Of course that's when they tell me they don't install tile and try to sell me a prefabricated system with very little options, awful colors and drab designs. Installing their system and materials would have de-valued my home. Most of all they gave me a price that was 3 times the cost of tile but was almost cut in half by the time they walked out the door. What really had me irritated was the fact that 2 weeks later someone calls me from Masters and says there is an option for a significant price reduction in my "neighborhood." I took a half hour out of my day to explain to this person why I wouldn't want their overpriced cheap system in my house. I thought that was the end but another two weeks later they are calling me again with the same sales pitch and won't stop calling. I would suggest not to use this company. Their product and sales practices are shady and unprofessional. read more

If I could turn back the hands of time, I would NOT buy this walk in tub from this company. It has been a nightmare since day 1 and 9 months later I am still waiting for return calls to have parts replaced. The company that manufactured this Alexis tub gets a ZERO rating. Mater's is trying but I can't say a much + for them either. As of right now, I have 15 issues that needed to be addressed and 14 & 15 are still pending. read more

Great company! The office manager Christy was phenomenal at helping to resolve a small clerical issue and they are customer service focused! Great experience! read more

I love the time they spent listening to what I wanted. I originally wanted tile and one of their designs looked exactly like tile. The representative said it was easy to clean and they were not lying. I love the look and the way they truly make you feel like family. I will absolutely use them again! read more

I initially had given Master's Home solutions a great review, I retract my review. (2020) Some history. Both of our bathrooms were renovated after 30 years by Masters Home solutions. We never had any issues with them. They were just old and outdated. They looked wonderful on the surface, however, there is a septic odor coming from our hall bathroom. Initially we were told that it wasn't their responsibility but with persistent phone calls they sent someone out. My husband had to help the employee remove the toilet and both discovered that the wax ring, that was originally on the toilet, was reused, so both my husband and the employee had to replace it with a new one and Masters never replaced the seals around the mounting bolts that held the toilet down. The odor persists- and now the odor is behind the wall where Masters did the plumbing work behind the panel in our Master bedroom closet. They refuse to come out and fix the issue. Now we have to call a plumber. They brag about their warranty. But once all is paid out, they do not stand behind their work. Do not allow this company to work on your home. On the surface it may look nice, but with our experience, you never know what's going on below the surface and what shortcuts have been done? We waited a long time to be able to afford to re-do our home. Saved up our money and now with the poor decision we made to go with this company, we are paying a higher price. Don't trust this company. read more

Great professional company with excellent customer service skills! Definitely will be using them again in the near future! A++

Well after reading reviews im so glad i threw the salesman out tonight. We wanted a quote on simply replacing a shower w their vinyl walls n a shower pan. Im in sales so i could tell when they set the appt it was going to be a high pressure sales call. Guy shows up and i told him right up front im also in sales and we simply wanted the unit that was in their clipper ad and if the price was right we would move forward. I told him NO SALES PITCH. well.. after trying to scare me w his mold meter saying it was reading high so we definatley have mold behind our walls even tho my wife took a shower about 20mins before he got there which is obviously why the meter read high he created a bunch of work we didnt ask for including full mold remediation he proceeded to try to force his presentation on us to the point were i told him he was pissing me off. what did he do? still kept trying to give his pitch. i kept saying we just want the price for the shower in the ad! then he tried to lay a guilt trip on us that we said on the phone we have 60-90 mins if needed. well we did have that time but it was not needed since it all revolved around price and we knew which shower we wanted already. after arguing back and forth I finally got an idea of how high priced they were only after he demanded we tell him our budget we had planned which i readily told him to see if we were even in the same ballpark. Then he got so obnoxious cause we wouldnt let him give his computer presentation since it was obvious they wernt even close to the amount we wanted to spend I had to finally ask him to leave. If u want scare tactics and a long winded canned high pressure pitch only to get wacked w a huge price tag they are for u. Just know uve been warned!!! my advice before he left was there is a time to pitch and a time to shut up and sell. this was one of those times he shoulda just shut up and gave price so we could decide if we were sold! Instead he left without a sale and earned this negative review read more

Poor sloppy work, damaged things around the house as well as left a mess on the sidewalks and yards. Very poor communication, and not a company I would recommend dealing with. Many others in the neighborhood had the same experience read more

Nice salesmen and gave us a thorough presentation on a new roof, but when the estimate came back at close to double what other reputable companies offered, I was lost. Cannot vouch for their work, but I was disappointed we wasted over 2 hours of our time with young children in the home so the salesguy could call his "boss" multiple times to offer me a lower price, and even lowered after I told them they were only our 2nd roof estimate and were not making a decision that day. How about giving me the estimate or price at the beginning and could've saved everyone's time and effort? If you had a good experience with them, great, but not for us. We obviously decided to go with a different, local, reputable, reliable roofing company who had amazing response time without pressuring me into anything. read more

I received a call from a suspect ad for a sweepstakes I clicked on The call came from Master's Home Solutions also known on BBB as Master's Construction and Roofing. I agreed to set up a virtual meeting with the sales person and was clear up front. The meeting would be with just me, I didn't want to negotiate at all, first is only and best offer. No pressure sales tactics or managers offers or second chances. Meeting was scheduled. I had to take several photos of the outside of my house because they would not come to me to do that part of it. I had to download multiple apps to load the photos to share with them. I also had to download zoom. The meeting started and Nate and Dennis tag teamed me, starting with house compliments, then questions like who lives there or I bet your family enjoys the pool, or how many kids do you have. They were getting at just finding out what other adult lives with me. I told them my partner and they said he should be in on this meeting. I repeated its my home, my mortgage, my finances, my decision who is in this meeting. Nate left the phone, which was an excuse to 'call the sales manager to inform him they were talking with me" He is reported to have told them to reschedule the meeting when my partner could join the meeting. I ended the call saying its no one else's business who is involved in my business and they could tell the manager there is no reason to reschedule. Later, I spoke to the manager and told him the same. He responded that he would take this up with them as soon as possible, as if its just their idea to do business this way. I had their phone number so I texted back to them how poor their sale techniques are and that they wasted nearly an hour and a half of my time for this bs. Nate replied, that he spoke to the sales manager and he would be reaching out to me the following day, today with a proposal and quote for my roof project. Do these people live in a bubble and not know these techniques are predatory and insulting to any human on the other side of it. End the dog and pony show and do good work, you wont need three people to handle one proposal. Don't waste your time with these full time con artists. Red flag is, they called me and had an appointment time the following day in the morning. Why aren't they busier and why are they available so fast. read more

My husband and I set up a consultation appointment with the representative that was as the home show at Kalahari. Sales guy comes out and supposedly takes measurements and comes in and says "oh this is major work i need to contact my production department to see if they want to take on the work, but I have no service on my phone" meanwhile his phone is pinging with text messages. He says I'll be in touch to reschedule and come back out. That was two weeks ago. I guess they can't handle big jobs? Wow. BTW at the home show the guy made this big pitch that they were offering a free 7 day cruise if you booked with them. What a scam, i guess if they don't give out quotes for work they never have to worry about giving away a cruise! Unbelievable. read more

Master's replaced my roof in the time frame promised. They were clean, fast and friendly. I need a new bathroom and know I will choose them also. read more

Made an appointment at the home show in Allentown to give me an estimate on a new roof. They called to confirm the day before and I told them I was interested in the estimate but not ready to make a decision until I get a couple more estimates. They said no problem the estimate is good for a year. Sales guy came out gave measurements and he came back with a price of over $14,000 then they start giving discounts for different things bringing the price to just over $12,000. There were other discounts they could give me but only for today so I needed to decide right now. That would bring the price down to $11,169. I explained to him that I needed to get other estimates. He made a call to his supervisor still trying to pressure me to make a decision now to get all the discounts. I said no thanks I will call them back if I decide to go with them. I got 3 more estimates all from reputable roofing companies I got from home advisor and Angie's list. The lowest one was $7,000 and the highest was $8,350. Meantime someone from Masters called me and said there were other discounts that could bring their price down even further. I said no thanks and I chose the middle estimate at $7,200 for the same exact materials and warranty. That's $4,000 less than Master's price for the same exact work. Bottom line is Master's made the transaction similar to going to a car dealer to buy a car. Their price was totally inflated and the way they conducted themselves is not desirable to me. Give me a honest contractor that will give a fair estimate without having to go through what Master's does and I will choose them anytime. read more

I had given my number to Master's at a home show a month or so ago. A guy called from Master's today and said one of their employees was in my area and could give me an estimate on windows. It has been awhile since the home show so I was a bit caught off guard by this call. I thanked them for the offer but that I didn't need an estimate at this time... I was going to follow up with another question but the guy hung up on me before I could. It was a bizarre and not very good experience. I would have kept Master's in mind for the future if not for that hang up. This does not seem like a company I would want to work with. read more

I do not appreciate a company that affects your credit rating, when you tell the sales person you will be paying via check instead of financing, and they put in an application with there finance company. When we called never got a response as to why. Was not happy with the fact that "we come out when it is convenient for you" receive phone call saying they will be there in an hour on a holiday weekend. Waited around 3 hours for them to show up had to leave they showed up and start doing the gutters, was not there to see the work done, but they did it late Saturday and came back Monday to finish it. When we were told it would be done at our availability. Also got pressured to have the windows done at there availability, had to reschedule my work schedule to accommodate them. They left the wet leaves from the gutters on my lawn, along with drain pipe they did not want to take with them. Windows were done at "there convenience". After numerous calls about wanting to talk and give a review over the phone, never a phone call. Honestly not happy with the company. read more

I have a house built around 1860. Masters replaced some windows with original style windows made of excellent quality. They also replaced a flat roof over my back porch doing a very nice quality job. Since my house is so old not much is level or square requiring skilled craftsman to make everything fit right and look good. Masters has those craftsman. I would recommend Masters Home Solutions to any quality conscious home owner. read more