Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.

I needed a washer and had some questions about Speed Queen. I got answers, great customer service…read moreand my washer all in the same day!

We called on 3-10-26 to check availability of Speed Queen TR7, DR7, and Stacked SF7, needing to…read morereplace our Whirlpool units quickly, as they had stopped working after one year of use. Steve had them all in stock and arranged for delivery and installation the next morning, 3-11-26! The delivery men were professional and friendly. They removed the old units, installed the new ones, and showed me how to use them. We are highly impressed with A1 Maytag Home Appliance Center, their inventory of high-demand appliances, and their superb customer service. We do not expect to need new washers or dryers for a very long time, but A1 will be our first stop for any other appliance needs in the future.

Called about a oven that wouldn't stay hot. They came out and changed the electrical board in the…read moreback. That didn't solve the issue. Called back and told them it didn't work and someone was suppose to call back. No call back. Had to call again. Finally someone called ordered a valve. I had to follow up with that after a week of hearing nothing. Finally the valve is changed and the oven still won't stay hot. Now waiting on call backs and no communication I'm without a working oven for over a month. Communication is terrible, issue still not resolved. Text sent, calls made, nothing gets resolved. Tech talked about making it right, well they haven't. I'm not expecting them to. I should have listened to the rest of the reviews.

Very disappointing service and washer still not working, currently leaking everywhere. Came out…read morelast Friday and opened the drain which flooded my laundry room, ordered a pump and waited 5 days to only find out it wasn't the pump, ordered motherboard and waited another day. He replaced quickly and left but when I started laundry the unit leaked everywhere. Finally called another company. No accountability or explanation for lack of professionalism, never use this company.

I can tell you I put the word out that I need assistance with my refrigerator not cooling and they…read morewere on a phone call to me within five minutes and within 30 minutes of that time their tech was here at my house at the front door and I got it repaired short and fast he took care of it. He met the needs of getting it taken care of and he showed me the cost to repair it and he took care of business and very professional young man. I highly recommend this business. They do everything on any kind of appliances, washing machines, dryers dishwashers, microwave stove, stoves ovens anything they fix it and repair it in their here quick and they do take care of business fast. They are very high-quality and very good respectful business I see.

My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

Last month the ice maker in my KitchenAid refrigerator/freezer stopped working and the repair…read morecompany I have always used told me it would be at least a week before they could come. My neighbor recommended Quality Repairs, so I called them and spoke to David.The technician Jonathan came right away and diagnosed the problem as a clogged water filter. He could have told me I needed to replace the entire ice maker and I would not have known the difference. Jonathan is extremely knowledgeable and provides great customer service...a true professional. Quality Repairs is now the company that I will call first for all my appliance repair needs.

Update after I posted the review I received a call and a check was placed on my doorstep due to me…read morenot removing my review this asshole put stop to the check and the money was sent back to him. I will be filing a lawsuit as of today. If I could give a lesser rating I would. I called this company out to look at my washer it was having a small issue they came charged me coming out fee on top of the repair fee which was over $300. Never fixed the issue after the 1st visit they completely broke my washer giving it issues it never had. They kept sending the same repair guy out and it still was not fixed, by the 4th visit I demanded a refund the supervisor then said he'll come out which he did said he found the issue he would go get the part the next day comes he calls and gives me the most bogus story about having to order the part so instead he will just go head and issue the refund but guess what it's a over month later no refund I have a busted washer I only had for 2yrs by the way. The supervisor isn't returning my calls. And I have to go out a buy a washer because this company completely destroyed my washer. I would never recommend this company!! By the way this has been going on since January/march it's now may smdh!!! Quality Repairs (Owner) 22 hours ago We're truly sorry to hear about your experience and deeply regret that our service did not meet your expectations. However, we would like to clarify that a full refund was issued via check. We take great pride in our customer service and would never intentionally ignore or fail to return a customer's call. We value and respect our customers and always aim to resolve any concerns as quickly and fairly as possible. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to contact us directly at (281) 793-9791. We're here to help.

I wanted to say thank you again for your quick response to the problem I was having with my…read morerefrigerator. I called the office on Saturday and they were able to come out that day. I was losing food in my freezer and I can't afford to lose any food especially on a fixed income with children to feed. They were able to fix it right away for me. The technician that came out was friendly and knowledgeable. He explained what was wrong with it in ways I could understand. And it didn't cost me any extra money for coming out on Saturday. I will only call A Better Appliance for any repairs or questions I have!!! Thank you!

If I could give no stars or a negative number, I would…read more We used A-Better Appliance once before & had great service, so it made sense to use them again when our dishwasher needed a quick repair. ALL we needed was to have the handle replaced - nothing mechanical!!!!! November 18, 2022 we had Charles out to give us a price. We paid $181.58 for the part. We expected a part delay, since we were in the middle of the covid stupidity with all shipping delays, etc. - OK, a couple of weeks wouldn't be too bad..... Thanksgiving came & went, so did Christmas & New Year. By Valentine's day, we were calling about the status. Then St. Patty's Day & Easter......nothing. We've been waiting & waiting. My husband called and called & FINALLY spoke to Charles (Cell phone # is 832-306-4001). First, he told him he was still waiting on the part. Then the next story was 'well, you haven't paid me' (Bullshit - have a copy of the check that he CASHED on the same day it was written!) Then, it was 'his wife died & he's had a hard time with the paperwork, etc.' All this to say, 9 months later & we still don't have the part or the repair. Since then, we've had no response from Charles. I finally sent a text to him with a demand for refund. If I have to take this guy to small claims court, I will.

Great service. Got the job done very quickly! Will be calling him in the future for repair needs.read more

My first Tech was Five Stars all the way. He was courteous, respectful and knew his stuff. He…read moreknew exactly how to take the dryer apart and to figure out what the issue was in a reasonable time frame. A deal was make for Dryer Vent cleanout for $100 on the next trip which would be part of the warranty, which was fine, it needed to be done anyways. The parts were ordered and it was prolly my fault they did not get back here for a couple of weeks, but I am also sure home warranty (AHS) was not in a hurry to spend money. So the second appointment was made and kept- but this is where the two stars begins, while the second guy was nice and such, he did not seem to understand that one can not just jam a tool in thinking everything comes a part the same way. I told him the other tech had to remove the door to get the front open, but he just kept trying to pry on it. He would eventually follow my suggestion saying he never seen one like that before. After he got it open, I left him to do some other work. I did not stick around to see how the repair went. I asked him about the Dryer Vent Cleanout which the other tech and I had worked out. His response was he did not have a vacuum with him. I was kinda bummed, because, I ended up hiring another company which overcharged me for the vent. My dryer on one side you can clearly feel where he jammed his screw driver in trying to pry something in which would not budge. I feel the second tech was not up to par. However, I would hire the Company again only if they sent out the first Tech again.

30 September 2024 Thank You Eric at ABE Professional…read moreAppliance Repair. Within the last few months, I hired ABE Professional Appliance Repair twice: (1) washing machine repair (2) replace a stove vent hood. On both occasions ABE sent Eric to do the work. He arrived on schedule, knew what needed to be done and did it. He is helpful, knowledgeable, professional, and great to work with. And yes. without question, I would hire again.

From the owner: Our Houston-based experts utilize their factory-trained knowledge and experience to provide repair…read moreservices for all major appliances and brands. With us on the job, you can rest assured knowing you're in trusted hands! CALL TODAY!!

Wife was well pleased with the installation. Came out to the house and finished the OTR microwave…read moreinstall in about an hour. Best Price compared to other local companies, and will hire him for other jobs!

Cane out quickly. Work quickly. Price was fair. No issues at all thus far. Dryer working well and…read morenoise is gone.