The only reason they stay open is because of the desperate people like me that pay for convenience. They butchered my children's hair! I even had two different people cutting each one of my kids and both of them lack basic skills. I will pay for a good haircut but $20 here is outrageous for the horrible job they do. My daughters hair is horribly uneven, they didn't wash 2 off three kids and the only reason they washed one was because i asked them to because he had gel in his hair. I only wish I hadn't been so stressed and overwhelmed by the mall already to not even notice until after I washed and brushed my kids hair read more

MasterCuts - This is awful!! It's at an angle. - Hair Salons Near Me - Joplin, Missouri

I came here looking to get my long and fine hair cut. So it could look healthy and thick again. The lady that greeted me was really rude and unprofessional in my opinion. Because my hair was long she wanted to charge me 150 dollars which was so unreasonable. I wouldn't pay anyone that to cut my hair. This place thinks there shit dont stink. read more

I took my son & myself to get our haircuts & we found Ian. He is absolutely great! I will be using him from now on. So thankful we found him. Btw the salon was clean, they take all necessary precautions due to Covid. It does cost a little more to get your hair washed right now but it's worth it to stay safe. read more

I've brought my daughter here more than once. The staff has always been professional and we have always been very satisfied with the services. I'm not sure where the other reviews are coming from, tonight was our fifth visit, at least. We've never been disappointed. Other reviewer may have experienced something different, but honestly, after 5+ visits, you'd think I would at least have been flustered, if it was that bad! Thanks Natasha and MasterCuts. Keep up the good work. read more

I usually like Mastercuts but this one is the worst! Why would you only schedule 1 stylist on a Saturday morning??? What the hell! The wait time was 45 minutes, that was 1 hour ago! One stylist!!!! On a Saturday?!?! Come on, if someone is late or a no show, might be time to hire someone else. read more

I went in to see about getting a haircut and style. The stylist told me it would be 30 minutes so I told her I would be back. I return later and 1 stylist is leaving(her shift was over) and 2 were doing colorings. I sat down to wait. The stylists were talking to each other, their clients and the mother of one of the clients. None of them said a word to me or acknowledge or told me the wait would be longer. Now I should have left but I was so in need of a haircut. One of the stylists finally was able to cut my hair. I told her I like my hair textured, tossled and spiky. She cuts it too short, does not cut it right for me to spike it. It looked fine after she blew dry it but only for the few hours. I call it a lazy hair cut. She hurried through mine so she can get back to her client who was having her hair colored. The stylist was friendly but the hair cut is bad. read more

I have only been to this Mastercuts once, and that was enough. I just needed a quick trim and the three stars is me being generous because the trim was done adequately. However it was SO easy I can't believe I paid nearly twenty bones, there was no styling involved whatsoever and I should have just done it myself. Anyway, I believe that half of the salon experience (even at a cheaper place like this) is customer service and they did not provide that whatsoever. The girl cutting my hair might have said two words to me if that, and then thank you when she saw the very decent tip. The entire time she was trimming my hair (very slowly, which was ok) she was chatting with another stylist about the night at the bar they had and was way more interested in the other stylist's new hair streaks which they were doing in the salon in between customers. It felt like she was doing me a favor, and I was not the priority at all. Ridiculous. read more

Was visiting my aunt last week and stopped in hoping to get a quick haircut. The staff was unprofessional and honestly, I got what I paid for--not much. There's a reason I go to a salon. I would never recommend this "salon," and since my experience, I've heard horror stories from friends in the area. RUN AWAY! read more

This Mastercuts is one to skip for sure. The stylists (yes, more than one) have a poor attitude towards customers, chat amongst themselves and on their personal cell phones while customers wait, and take walk in clients out of order. The point of a walk in place is you walk in, write your name down on a list, and are then helped in the order you appeared. The normal rules of walk in service don't apply here. The first available stylist will take either the person they feel will be easiest or the person they feel will spend the most money, instead of the person next in line. Normally, this is the kind of thing I will discuss with a manager, but since the stylists claim there is no manager on duty and no way to get in touch with one, I am forced to post online. read more

I'm with the first review but they were nice about it,when I went in with my girlfriend they were really nice to her and did a really good job so i thought i would go back in for my haircut but when I went in I was treated like "oh great here comes another one" she did it quick and it was not even or cut right and not even a thank you after I left her a tip, not going back. read more

Horrible service, rude staff and incompetent to boot. Went there when visiting friends but will never make the mistake again.

I come here often to get my hair cut. It's usually someone new every time. Normally you'll go in and they'll basically rip your ears off trying to do a fade, or they'll just go by so quickly you won't know if your hair was cut properly or just destroyed by the razor. Today I went in to get my usual medium fade one on the sides with a slight trim on the top. I got my haircut from Desiree this time. I must say out of all the times I have went here she.. She was the one who did it right. You can really tell she loves her job. Everyone else.. Not so much. She took her time making sure everything was perfect. Normally other hairdressers run the razor through in like one minute but Desiree she was by far the greatest. I never get my hair washed because no matter what I always go home to shower. She however shampooed my hair before even cutting the top. I never realized what I was missing when it came to those moments of someone else shampooing your hair. I cannot stress enough how pleased I am with the service she provided. She was astonishing. She even styled my hair. Usually I just wanna run away after my haircut but I felt comfortable with her styling it. I think you need to retrain your stylists to take their time. Make Desiree the Trainer. She has made me a very happy person and she will from now on be the only person I let cut my hair. I highly recommend her. read more

I have spent months trying to undo what was done to me here. I grew my hair out to my shoulders, went in for a before the new job haircut, and I was butchered. I had a picture, of myself, from an old haircut that I wanted back. Very simple, clean haircut. The woman asked me if I used hairspray or mouse, I said absolutely not. She then razored out so much of my hair that there was nothing left ot recut for the next person, ratted up the back with hairspray and mouse, and left weird shaggy puppy ears in the front. I was so stunned I couldn't speak. I made it to the restroom, looked at what she had done, and went right back, where I found my earrings on her counter but she was long gone. I have gone to 3 other salons and they all say there is nothing left to work with and even advised rogain to try to grow it back. I had thick hair with a bit of body, now it is so thinned it feels like I am 40 years older. I was very clear about what I wanted,and she did the opposite, in every way. She barely spoke to me the whole time, and kept my back to the mirror while she butchered away with the razor to my scalp. This haircut was something I really needed after a long stretch of unemployment, and a hard breakup, and all I wanted was to look like myself. 4 months later, I still don't, and it will be ages, if not years, before I do again. I am beyond angry. I am hurt and I am not myself in the mirror. read more