I originally wrote a post on January 31 2020. The post stated that I was sure Master Touch as a business did a great. Their employee Chad took a job to paint the bags and fairing on my Harley Davidson. He kept my bike for 90 days. He created lie after lie of why the bike hadn't been painted. He was paid in full before the work was done. Chad offered to custom paint my entire bike because he had it so long. I informed him that I needed my bike by January 31, 2020. I wanted a spray out to ok the colors before my bike was painted. On Monday January 27, 2020, I sent Chad a final notice that I would pick my bike up on the 31st of January. Upon picking up my bike which was at another shop, I noticed that the bags had not been installed on the bike, they were painted on color not the 2 tone we agreed upon and the fairing wasn't painted at all. I told Chad I was not happy with this and he called the Police. I waited for the Police and they told Chad to release my bike and told me it is now a civil matter.
The evening of January 31st, I received a message on Facebook Messenger from a Rae Valerio the owner of the shop where I picked my motorcycle up He stated that Chad didn't know he was contacting me. Rae than asked me to take the post down because he helped Master Touch set up their google and to indirectly slander them wasn't fair. I informed him that everyone needs to know what type of person Chad is and I can't consciously allow this to happen to someone else. Regrettably I took it down but I was curious to why I didn't hear directly from the owners of the company and put the post back up.
On Thursday February 20, 2020, I received an irate call from Jimmy who stated that he was the owner of Master Touch. He said I better take my post down or he would have his lawyer contact me. We began to talk and I explained to Jimmy what the issue was. That I thought it was important for him to know exactly what type of person he had working for him. That Chad had taken a job, didn't complete it, refused to return some of my money and called the police. Jimmy stated that as far as he knew the bike was done. I went on to tell him how long the bike was in Chad's posession and that Chad said he couldn't paint the bike at the shop because the last bike Jimmy took all the money. Jimmy told me that he doesn't allow side jobs and Chad had never asked to paint my bike there at Master Touch. I told him that I had several text messages from Chad in regards to this situation. I also told him I was surprised it took so long for him to contact me. I told him about Rae Valerio saying he managed their google and Jimmy stated that that wasn't true. That infact a silent partner looks at their Google and was very upset with my post. He also stated that he was almost afraid to go home because his wife was also upset. Jimmy said to me, "First things first, take the post down. I will have Chad make this right and paint your fairing for you with a week but not at this shop." He also asked for me to send him the text communications that I had between Chad and myself. I told him that the conversation started in July of 2019 and I had hundreds of texts messages and pictures. Jimmy asked me to send the ones that I thought were the most important. I sent him several messages and pictures that night. I sent a text to Jimmy on Friday February 1 to see if he had received the messages. He responded that he infact had, but hadn't gone through them yet and would call me the next day. It is now over 7 days later and I haven't received a call from Jimmy nor has my fairing been painted by Chad. This goes to show what kind of individual works there and who employs them. Birds of a feather...... read more
