First time going there for my oil change and Rodger was very attentive and the guys doing my oil…read morechange and service were so helpful. I had limited time to get an oil change and my usual spot was packed and was driving by and I stopped by and Rodger was so informative and attentive to all my questions. Gave me suggestions on the high value items they offered. I will definitely be going back not only because of their customer service but their fast service. Thank you to Rodger and all the sweet gentleman that work there.

My significant other drove down to Hobbs to meet my family. Right before we went on a weekend trip…read moretogether, though, he expressed the need to get the fluids on his SUV checked, and the oil and filter changed. He refused to go to the place that I have been going to because apparently he has an ex girlfriend who works there. I joked and said good I'll have a chat with her next time. He didn't think I was funny. LOL. I drove here on 6/23/2023 so he could go inside to check in and tell the service manager what he needed done. I thought we could just stay in the vehicle, but apparently not. I didn't see any signs, telling us exactly what to do. We arrived at ZK Express at around 10 AM. We waited maybe at most 5 minutes as all lanes where occupied. The entire process probably didn't even take a half hour. He declined to have his air filter replaced. The rest of the bill came out to about $93. If he had issues with their work, he would have told me but he made it back to Colorado just fine. The two employees that I interacted with while we sat in the SUV were very respectful and worked efficiently. Also, this is huge for me as my "second dad" and my ex-husband both used to work in car shops: theirs is fairly clean. Not messy or trashy. I drive my brother's full-sized diesel pickup often - at least 8 times a week. He recently got a full detail cleaning on it here - ZK Express did an excellent job getting rid of dog hair, kid prints, and junk food out of the cab. No clue what he paid, but it might be worth it every few months or so. Definitely putting this place on my list.

These folks are first class!…read more I came in on a Friday afternoon, passing through Hobbs, with a serious automobile problem. Alex quickly diagnosed the problem, gave me an estimate, and got permission from his boss to squeeze me in to an already full schedule. The part arrived early Monday morning , and I was on my way in two hours. Highly competent, customer oriented, and willing to do good work for a customer they probably will never see again. First class!

Back in August we bought a used ford expedition here. Had a great experience really enjoyed Daniel…read more Until he made the sale and quit answering us. He told us we had warranty on the car which needed up being untrue. I was having issues with the car so I text him and called him, he ignored me. I took the car back in because my air conditioner wasn't blowing cold air, they said I just needed a coolant refill so they did that. Here I am again with no air conditioner. I would not purchase another vehicle here and I feel that ignoring the customer with an issue is unacceptable.

Permian Ford. I bought a 2022 Ford-F250 Black Widow, on November 13, they promised to install the…read morefront camera by November 16, today is December 14 and I'm still waiting for the camera, very bad attention after receiving my $ 101,000 dollars. the worst Ford in NM, Today 14-12-21 they answered me (Marcella Mungia) if you don't like it, put a lawyer Permian Ford. Compré una Ford-F250 Black Widow 2022, el 13 de noviembre prometieron instalar la cámara frontal para el 16 de noviembre, hoy es 14 de diciembre y sigo esperando la cámara, muy mala atención luego de recibir mis $ 101,000 dólares. el peor Ford en NM, Hoy 12-14-21 me respondieron (Marcella Mungia) si no te gusta pone un abogado

Went to check up on this dealership once again. Clearly overpriced vehicles. Just plainly stay…read moreaway. Vehicles are $10k to $20k overpriced.

I went to get my oil and fuel filter changed. I get my truck back and now my fuel economy can't get…read more23 mpg. I lost over 5 mpg. I won't be going back.

Skilled techs who know how to fix a truck and do it relatively fast with a smile for a fair price.read more

I hate being mean to small town businesses because I recognize that everyone is doing their best to…read morestay afloat. That said, I called Bigotes for a pre-purchase inspection on a vehicle. The "tuner", Jose, conveyed to me that he was the only tech in the area who knew how to work on this particular model. The inspection report comes back with one major issue and everything else in great shape. When I receive the vehicle, the suspension is bouncy and rattling. Brakes are pulsating. Parking brake doesn't hold the car if pushed by hand. And it feels like there is drivetrain noise as well. Also "fluids checked out", but an entire reservoir is empty with a cap missing (seller later tells me, he's been driving it that way for months). The car has already been purchased and transport paid for. When I called about this inspection being faulty, I got an apology. But that was it.

Man I hate to say but FORREST has gone to shit! the service Reps in the office were quick to get…read moreyou in but once you are in it you will sit for over 45minutes if not longer. mind you I only came to get my tire patched typically would like 15-20 minutes. Ridiculous!

We had a flat 7 miles out of Hobbs, while on a long road trip. We limped into Forrest Tire and…read morethey helped us immediately. Repaired our new tire and were so helpful. I would give them 10 stars if I could!! I would highly recommend.