1. Master Rain Gutters

1. Master Rain Gutters

0

West Jordan, UT

Master Rain Gutters

5.0 (1 review)
Open 8:00 am - 4:00 pm
Updated 1 week ago

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Response time

4 hours

Response rate

100%

Services - Master Rain Gutters

Siding repair

Siding replacement

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Ask the Community - Master Rain Gutters

Snowbird Roofing And Siding

Snowbird Roofing And Siding

4.1
(9 reviews)

We had SnowBird Roofing come take care of our roof after a massive hail storm. The Crew this…read morecompany contracted out to do the work did a good job for the most part they did leave a bit of a mess in some areas (namely nails from the shingles on the roof). Initially we went with them because they had said that they would make working with the insurance company seamless and extremely easy. They said they would take care of everything. Oh how wrong that statement was. after 1 month of them doing the initial work John West the owner sent a letter to us saying that he had put a lien on our house for non-payment, he then continued to call, text and email my wife demanding that we pay him. come to find out at that time he had not even sent the invoice to our insurance company or supplied them with any photos of the completed work, so they could cut the depreciation check for us to pay him. It then took him another 5 months to finally give the insurance company the needed information for them to send the payment out. After he sent me several emails demanding to know why this was taking so long, I called my insurance company to find out that all of this. When I sent him an email and then later had a conversation with him on the phone pointing out that it had taken so long because he was not suppling them the needed information. He got very irrational, defensive and insistent that he was now the victim of me "Harassing & Bullying him" he then proceeded to threaten me with filing lawsuits against me with his lawyer. Through an email exchange lasting over several hours he would insist that I continued to owe him varying amounts of money(changing with every email). The only type of invoices he would provide me were with, were jpegs of crumbled up pieces of paper that were scribbled and highlighted on barely even able to be read, (not a PDF as is standard with every other business.) The amount of disrespect, frustration and unprofessionalism we experienced while dealing with John can not be overstated or fully comprehended in this review. Many of my neighbors used him and I have not talked with one of them that did not have a bad experience with dealing with him.

Roof is great, workmanship is garbage. I hoped not to write this review, but after being ghosted by…read morethis company for 2 weeks after daily phone calls, this is where I'm at. I hired Snowbird to replace my roof in 2023. In December 2024 we looked in the attic and noticed the roofing crew had replaced a damaged roof panel as requested in the contract, but had completely boarded over the vent for the bathroom fan. They left the vent hose laying on our attic insulation, which has been venting water condensation directly on our attic insulation. It wasn't worse because there happened to be a valley in the hose that held the water. We dumped over a gallon of accumulated condensation water out, that had been accumulating over a year! They also failed to replace a previously water-damaged roofing panel as requested when we hired them. That moldy damaged panel is still in place. Absolutely unacceptable.

Master Rain Gutters - vinylsiding - Updated July 2026

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