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Master Plumbers & Drain

2.3 (3 reviews)
Open • Open 24 hours

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Plumbing inspection

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Aaron Services: Plumbing, Heating, Cooling

Aaron Services: Plumbing, Heating, Cooling

(89 reviews)

I had used this service before for a washing machine and had the best guy ever! so when I had an…read moreissue with our toilet, called the company again. The kid comes out and tried to tell me to fix a valve seal would cost $370!!! Are you kidding me?! He said he would "step outside" to talk To his manager to drop the price... BS! He was a scammer. I will never use them again.

As most of you know, it is rare that I give a five star rating. But this company, Aaron Plumbing…read morewith headquarters in Suwanee, GA, was probably the most responsive and professional service I've had in a very long time. My water heater decided not to break on Tuesday evening, and I needed someone to come out and see what went wrong. It was roughly around 630 at night when I realized I had no hot water, so I Googled hot water repair services within my community. I called two plumbing services that were "near me" and both services told me I was out of their servicing zone. So I reached out to my neighbor and he gave me Aaron Plumbing's information. Now, but this time it was around 8:30 PM, but I still pick up the phone and gave them a call and a lovely lady answered the phone immediately. Unfortunately, I cannot remember her name, but she was remarkably friendly, efficient, and knowledgeable, and she went ahead and looked at the schedule for Wednesday. She told me that she could have a plumber out to my house between 8am and 12noon and I was excited that she was able to fit me into their very busy schedule. The young man, Tom Page, that came out Wednesday morning was also very kind and efficient. He was able to tell me that my water heater, which was the original to the house, would no longer be working for me, and that I would need a new one. I actually knew that I would need to replace my water heater at some point in time when I bought my home in 2019. But, as always, it's a disappointment even though you know it's going to happen. Tom actually had the correct water heater on hand and within a couple of hours had my water heater completely replaced. You'll see through the pictures below the old unit, and the new unit. When Tom was done with the installation, he walked me through exactly what he had done, he showed me pictures of what had been, and what was now fixed or replaced. We also had a great conversation on how to purge the silt in the bottom of the tank, once a year, to maintain the good health of my brand new water heater. I would certainly recommend Aaron Plumbing to anyone in the northern Cumming area of Georgia, because Dawsonville plumbing and other plumbing facilities located in Cumming, GA do not service my neighborhood.

Master Plumbers & Drain - plumbing - Updated May 2026

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