I get a great wash almost like I went to a professional!!! Priced perfectly, and you can also use a…read morescrub brush thats provided! They do take quarters or your card if no cash is on you! Thats pretty convenient ! Also available is the smelly car freshners my fav is strawberry or vanilla! I also wash my car mats! Spot on clean. The vacuums are a little close to the wash bays, but they do clean your carpets and seats super good!! There is an auto wash too, but I love personalization myself in case the auto one misses an area!!

Its a beautiful car wash everything inside is maintained and clean consistently and I am never…read moredealing with any issues with the staff or wash

I understand that mistakes happen. What I do not understand is how a simple misunderstanding…read moreescalated into such an unnecessary and unacceptable experience. Because my new truck currently has temporary license plates, I must provide my membership code each time I visit. My code is BP1975. To avoid confusion, I always say it using the NATO phonetic alphabet: "Bravo Papa 1975." I do this because attendants have previously entered the wrong letters when I simply stated "BP." I should also explain that I recently suffered a stroke and continue to experience lingering effects. The stroke left me with partial paralysis in my throat, which limits my airflow and can make it difficult for me to speak in complete, fluid sentences. That is precisely why I use the NATO phonetic alphabet--to communicate as clearly as possible and avoid misunderstandings. When I provided my code to the attendant, Aden, he appeared confused and repeatedly re-entered information into the computer. He then informed me that the credit card on my account had expired in April. I immediately explained that this was incorrect because my credit card does not expire until September 2029. I also opened my Tommy's app and showed him that all of my memberships displayed active status with green indicators and there were no notifications indicating an expired payment method. Despite this, he continued insisting my card had expired. To eliminate any doubt, I tapped my credit card on the payment terminal. After doing so, Aden looked at me and asked, "Are you Rick?" I replied, "No, I'm Brad," and pointed out that the name on my credit card matched my own. He then asked whether my code was "RP1979." At that point, I raised my voice--not out of anger, but out of frustration that I still was not being understood--and clearly repeated, "Bravo Papa 1975." His response was, "I thought you said 'Ravo Papa.'" I asked him, "What word is 'Ravo'?" His reply, delivered sarcastically, was, "I don't know". I have been a loyal customer for years because I believed Tommy's valued its customers. This experience has left me deeply disappointed. What should have been a 10 second interaction turned into an embarrassing encounter involving police, cancellation of my memberships, and a trespass warning--all because I asked for proof of transactions after an employee confused my account with someone else's.

I wrote my prior review over a year ago and what a huge change in every area! No more unexpected…read moreclosures, we always have fresh drying towels and the vacuum suction is the best. Most importantly, the customer service cannot be beat. Brandon, one of their service technicians, is always available to meet any special requests--extra attention to lots of bugs, spraying inside the wheel wells if it's been especially muddy and bringing towels if they run out. I'm a huge fan of this car wash--we've used others in our travels and none compare! Cheri B.

We used to love this car wash. The staff was friendly and they do a little scrub down before going…read morethrough the wash. However, they came out with a special for new customers ONLY for $25/mo for LIFE. We were paying over $40 and they wouldn't honor the $25 deal for us even though we had been loyal customers since they opened.

Great service because they have good people helping out when you need it. I wish they would…read moreconsider lowering the prices though

Only 1 bay is in working order and that's not unusual. "Print Receipt" feature hasn't worked for…read moremonths. Purchased the most expensive wash and the car was still very dirty afterward. The owner seems to have removed the phone number which used to be posted at the carwash...I guess I can see why. Save your money, drive a short distance to ANY other car wash.

I have been in most of Mister car wash in Des Moines, and this one need to be checked soon. Some…read morevacuums don't work and there is no notice. Second the machine stops in the middle of the process and not once.

Like most Mister car Wash facilities, this one is wash only. There are free vacuums, but any…read moreinterior wipe down is up to you. When I have needed assistance, the staff on hand have been pleasant and helpful. As far as the washes go, the automated system does a respectable job. Not a perfect 10, but pretty close, and certainly much easier and fasy than spending a Sunday afternoon washing it myself. Things to know: *. Entrance and exit to this facility can be a little tight. Ingersoll avenue is a busy, but nice, shopping area. * There are 6 vacuuming stations, not that I have ever seen them all in use at once. * The machines here are not touch less, if that is important to you.

This is my go-to car wash when I'm in the Des Moines area. It is fairly close to my office…read morelocation, which is handy, but I also love the fact that it is completely reliable and does a good job of washing my car each time I use it. There are 2 bays that are touch-free and two soft touch bays. They also have vacuum stations available. I always use the touch free car wash option. There are 3 different wash options available & you can by with credit card or cash. You can also use a discount code from the nearby gas station. The money machine ALWAYS works when I am there, which is a lot more than I can say for other car washes. The wash is always consistent and does a good job of blasting the gravel dust build-up off of my car. I have used the vacuum once and was impressed at how long my money lasted - my car looked fantastic when I got done.

Definitely important to wash your cars filth off. I frequent this car wash a dozen times or so. I…read morethought I was getting my coupon because There machine told me it granted the $2 off, but charged me full price. Not sure who to call about that one... Also the dryer could run a tad longer. Especially in the winter months. I got home with ice on the rear latch. Love the cold!

Very accommodating! Drove me to work, dropped my car off to me before I got off work. Did an…read moreexcellent job. If I wasn't moving to Arizona, I would definitely return. Worth the money.

An employee stole money out of center console and I called Frank to ask about it and he said "Oh…read moreyeah it's here" like it was my fault for not noticing right away. He told me to come out and meet him the next morning to get the money. Show up and no one to be found at the place. Save your money and go somewhere that'll respect your car and privacy.

As a big supporter of local business, I try to visit locally owned touchless washes. Unfortunately,…read moresometimes that means when machines malfunction ownership is unable to be on site right away. They have a life too. Thankfully John was an easy phone call away when the machine ate my change. We worked out a plan to get my refund that worked for the both of us. Washes range from $10-$16 dollars. Support your community and wash locally!

I used Squeaky Clean consistently before the corporate chain car wash arrived in Pleasant Hill. I…read moresigned up with the chain because the "unlimited" wash membership was less expensive. I still try to use Squeaky Clean from time to time because it's locally owned and the owner is responsive. I accidentally selected the wrong bay once in the app and lost the wash I'd paid for because the bay I selected was closed for repairs. The owner reached out within a few hours. When I hadn't responded by the next afternoon, he followed up and provided a code for a free wash to make up for it even though I was clear it was my fault. Good luck even getting ahold of "customer service" at the chain washes. Given that I haven't used the chain more than 5-7 times a month with my "unlimited" plan that I perceived to be a better value.. I think I will be canceling it and signing up for one of Squeaky Cleans plans next month. I'm certain the chain doesn't need the business and convinced that Squeaky Clean appreciates it based on my experiences.