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    Master Marine

    5.0 (1 review)
    Open • 8:00 am - 6:00 pm

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    1 year ago

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    SRQ Marine Services

    SRQ Marine Services

    (6 reviews)

    Absolutely do not use this guy!! We took our boat in September 2025 to be reupholstered, he told us…read more8 days it's been over a year!!! The lies, he was hospitalized, workers didn't show blah blah blah.... We finally went to just go get our boat and hire someone else and half the parts are missing!!!! We paid him upfront because he said he no longer took credit card payment. DO NOT USE RICHARD ALLEN!!!! He moved our boat from his palmetto yard to his personal residence without our knowledge... and the license plate was missing when we went to retrieve our unfinished boat! He is a scam artist!

    Absolutely do NOT use this business. The owner, Richard…read moreAllen, had our pontoon boat from November 2024 to June 2025--a total of seven months--to repair hurricane damage and reupholster the seats. He initially promised completion by Christmas, then New Year's, then mid-February, and finally Easter. Each deadline came and went, with a revolving door of excuses: employees quit, contractors were unavailable, he was hospitalized, or on vacation. We paid him $12,000 in good faith. After seven months, not only was the boat still not repaired, but it was in worse condition than when we dropped it off. It sat exposed to the elements the entire time--uncovered. The upholstery had been removed, and the foam cushions had rotted. Both batteries were missing, wires had been cut, and stale fuel was left in the tank. Richard Allen has acknowledged he owes us the money but now says he "just doesn't have it." We are left with a severely damaged pontoon boat that now needs a full refurbishment, and he has kept the money. Do not be fooled by how friendly he seems. The experience was devastating. Avoid this business at all costs. We have reported him to the BBB and the Florida State Attorney's Office.

    Master Marine - boatrepair - Updated October 2026

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