This company sucks! Guy finally showed up and could barely speak English then because we didn't buy…read morethe door knobs from them they wanted to charge $300.00 to install ours. Needless to say....No Way! Still had to pay $25 for a service call.

I called and they come in 10 min They were very professional…read more And the price was fair I would use them again!

I forgot my mobility scooter keys at home. They were able to make me keys from a photo my…read moregranddaughter sent via text. Worked get and had going in just a few hours at a very reasonable price. So surprised and thankful. Would recommend to anyone in need of any keys.

They did an adequate job replicating my yakima key but when I came to pick it up they charged me…read more$25 instead of the quoted $15. I paid it but I won't be back again.

My mom passed away recently and I needed to get into her lockboxes for paperwork for the lawyers…read more This place opened them up like it was nothing (really destroying my faith in any safe honestly). Everything else has been so hard and this was seriously the only thing that has gone right in the last week. I'm so very thankful.

My parents were locked out of their home and Jay Key Service came and opened the door. They were…read moreprompt, professional and very experienced. I hope to never need them, but when locked out in Springfield, my first call should be Jay Key Service.

Brookline has been a fantastic company to work with for our business and personnel garage doors…read more Fair pricing, excellent installation, and service. This is where we start for any of our garage door needs.

I would not recommend this company based on our experience…read more We had used them for several jobs in the past and trusted their recommendations. Unfortunately, we later discovered that our garage door openers had been under the manufacturer's warranty the entire time. After we had already paid this company more than $800 for unnecessary parts, we learned that the necessary replacement parts could have been provided by the manufacturer at no cost under the warranty. We only discovered this after we began working with Ollie's Garage Door. Ollies came to the property, took photos of the manufacturer stickers on the openers, and personally contacted the manufacturer. Because he took the extra time to investigate the issue, we learned that the units were still under warranty and that the manufacturer would provide the necessary replacement parts at no cost. We cannot say enough good things about Ollie's Garage Door. He truly went above and beyond for us. He was thorough, knowledgeable, honest, and willing to take the extra steps necessary to find the right solution instead of simply recommending additional repairs. We highly recommend him and are incredibly grateful for the level of service he provided. Unfortunately, our experience with the previous company was very different. They had removed the broken parts from our property during their repairs. Once we learned about the warranty, we discovered that those original parts were needed for the warranty claim. When we contacted the company and asked for the parts to be returned, we were told they had already been thrown away. We were then told that we could come pick up a new part from them for free and that they would "never speak to us again." We were also billed $99 for a service call in which they inspected another job and provided an estimate identifying the parts that were needed--parts that, again, were covered under the manufacturer's warranty. Because the original parts had been discarded and were needed by the warranty company for replacement, we were told that the $99 charge would be waived. We simply asked for confirmation of that agreement in writing so that everyone could move forward and consider the matter resolved. Instead, the call was ended, and we have still not received written confirmation. We understand that mistakes and misunderstandings can happen. What is most disappointing is how the situation was handled once the warranty issue and discarded parts came to light. After spending more than $800 on repairs and later learning that the units were covered under warranty, we expected clear communication, professionalism, and a reasonable effort to resolve the situation. Based on our experience, we would not use this company again or recommend their services. On the other hand, we HIGHLY recommend Ollie's Garage Door. Ollie's willingness to do something as simple as photograph the manufacturer information and make a phone call ultimately saved us from continuing to pay for parts that were covered under warranty. He truly went above and beyond, and his honesty and customer service earned our trust.

Excellent. They quoted a fair price, showed up ahead of schedule; there were no attempts to "up…read moresell" or any of those little hidden fees you find in a lot of modern businesses today: the quoted price was exactly what he asked for, and he jump-started the car when he realized the battery had drained without extra charge. Professional and courteous.. I'd definitely recommend 'Action Lock Doc' to anyone needing a reliable, honest, no "frills", professional locksmith.

Locked out of my house at around 7PM. My phone battery was almost depleted and my car keys were in…read morethe house. Couldn't charge my phone in car without the ignition turned on. A friend contacted another company that uses some kind of directly service, and they are NOT local. They got my info, and after I waited for around 20 min, they called to say no one could come until 7AM the next morning. I then called Action Lock Doc, a LOCAL company. Gary was courteous, arrived promptly, worked quickly, charged what was quoted by phone. I was very pleased with Action Lock Doc, and will used this company again if I ever need a lockout service in Springfield. https://www.facebook.com/Action-Lock-Doc-1442240759391389/

I called around and got multiple quotes before choosing Greene County Garage doors. Their price was…read moreby far the most competitive. The other companies quoted me over a thousand more to put in the exact same door and opener. Their servicemen were efficient and professional, and it came with a three year warranty on parts and labor. I just love my new garage door. It's so quiet and the look of it improves the curb appeal of my house far above the cost of the new door. Goodbye dinged garage door that made me cross my fingers every time I opened it in the hopes that it would work just one more time.

Excellent service!! Easy to schedule appointmen, they called on their way as they said they would…read more Showed up on time and finished quickly. We had 2 springs replaced on our garage door. Reasonable price. Highly recommend. When you are rearranging your workday to be home for service appointments like this it is so nice when everything goes as planned with great communication!! Thank you!!

I called them because garage door wouldn't open. They were at my house in two hours had it working…read morein ten minutes. Charged me fairly. I will definitely call them next time I need help.

I called for service and they actually available within 2 hours. The service tech was friendly,…read morerespectful and efficient with his time. He corrected the problem, serviced both doors and made some good suggestions about future upgrades. Being new to the area I didn't know what to expect with pricing and it seems everything has increased. I will likely call them again when I need more service.

I had an appointment scheduled to have a routine service done on my garage door as it's probably 20…read moreyears old and was making some interesting noises. The owner didn't make the appointment but after I left him a message he called me back to say he had an emergency he had to attend to but he would have somebody else swing by. I think it was his nephew, who did show up shortly thereafter. The gentleman was super polite, dressed professionally and was very thorough in his inspection. The panel rollers needed to be replaced as they were old steel rollers which were bent. He replaced them all at a reasonable cost. We also discussed getting two estimates, one for replacing the entire garage door and one for replacing just some bent tracks. He said he would speak with the owner and a quote would be provided. Haven't heard back on that as of yet. I will say that the employee was dead on knowledgeable and professional. It's frustrating that the owner did not reach out to me about missing the appointment until I called him. Now about that super sketchy looking service vehicle ...

Bill came out today after talking with him. I called a few other companies, and before even seeing…read moreit they wanted me to get a converter or change my openers because my remotes didn't work, and my openers are old. Bill showed up, and before we talked about replacing the unit he said; hold on let me mess with these remotes.. After 45 minuets he called me back to the garage, and showed me he fixed the remotes!!! To find someone so honest with your best interests in mind is rare. He literally saved me $200!! I will continue to use him, and recommend anyone to his service. Thanks again Bill I really appreciate your hard work and honesty.