After a LOT of research and quotes from various auto glass companies around town, I'm so glad I…read morelanded on Kaizen. Super friendly service, very reasonable cost, and a high level of quality work. Fixed mechanical issues with my power windows and replaced my windshield, and in hours. Great shop, will use again.

Needed to replace a windshield that had cracked all the way across after an initial deep chip. The…read moreresponse time to my request was very quick, and they gave me both aftermarket and brand windshield estimates. We scheduled for a Saturday and everything was done very efficiently and amazing job. No leaks or issues since the replacement and I am definitely bringing all of our cars here for any glass or seal repairs.

Replaced the rear window in my Rav4. Great process, great…read moreservice, great price. Good people to work with

I needed help fixing a window on my truck. He got it done as soon as possible…read more Nice attention to detail. Grateful for your support!

Damaged my cowl on my 2017 BMW 540i, did a terrible replacement of my rear view mirror, and a few…read moreother issues that you can see in the photos. It took a year for them to order the part to replace my cowl, they were terrible at taking responsibility and taking their time to reach out to fix it. I called about the issues and sent pictures of everything, I was told there was no wrong doing and to handle it legally. Which I am 100% doing I prefer because the lack of accountability is totally unacceptable!

reached out to get an quote on an windshield replacement, , looking to get it done ASAP and phone…read moresystem kept glitching and dropping calls. It would not connect me to an associate.

I contacted Speedy Glass to request an online estimate for custom residential glass. They ended up…read morecalling me to say someone needed to come out to do the measurements. Great. On 3/9 a tech came out and did the measurements. He wrote everything down on what appeared to be a piece of scratch paper. I wrote down my email address for him and I was told they would email me the quote. A few days rolled by and I hadn't received anything. I ended up waiting until that Friday to call and ask if I would expect the estimate anytime soon. The gentleman said they were working on it and would have it shortly. On Monday 3/16, I had still not received anything. I ended up waiting until the following Friday, 3/20 to call again. The gentleman I spoke to said he would call me back but never got a call back. I have a pretty busy life so it's not easy to have to keep calling a business to get them to provide a service. I ended up calling again on Monday, 3/23. I told the gentleman who answered (sounded like he was working from home vs. a shop like the previous calls) that no one had gotten me an estimate and it had been over 2 weeks. He seemed genuinely apologetic that no one had gotten back to me. He located the estimate order but the tech had not entered any notes, which didn't surprise me considering he wrote them on scratch paper. I told the gentleman this was the last time I was going to call because this was my 3rd time calling. I re-verified my email address and he assured me he'd get a hold of his tech and get back to me. Today is 3/26 and I still have not heard from anyone. I will have to find another company that actually wants my business.

Fast, quality work, good communication…read more They worked with me to get the insurance claim settled before the work even started

This is the place to go if you want quality work at a lower price…read more These guys beat Safelite by half and I got the best service. I called and had my vehicle in the next hour and back to me in about an hour and a half. Dr. Glassman is the place!!!!!!!!!!!

I had such a great experience with Dr. Glassman Repair in Portland. After my friend and I had our…read morecar broken into, we were honestly overwhelmed and didn't know where to start. I called them, and they were incredibly quick to respond and get us taken care of. Henry especially stood out--he was so warm, helpful, and genuinely kind during a stressful situation. You can tell he really cares about people, not just the job. They made the whole process smooth and way less stressful than I expected. I'm really grateful for their help and would absolutely recommend them to anyone needing fast, reliable glass repair. Thank you Dr.Glassman Repair

I went in for a small repair, Laura was very responsive, friendly, and set up a time that worked…read morefor me, repair was done promptly and looks great. Nice to see honest companies do exist.

This place is great! I needed to drop off and pickup outside of normal business hours. No problem…read more-- They have a lock box for drop off and pickup of your car. Also--I had a problem with the windshield they replaced (looked like a prescription pair of glasses) and they came out to me to replace it again - no charge, no hassle... nothing... Great communication, friendly, professional staff and fair pricing. What else can you possibly ask for? Highly recommend!

Quick and friendly. I discovered a broken window on Sunday morning. I called and he came the next…read moremorning to fix the window. Job well done on the next day.

I am very pleased with the courteous and professional service Chris provided today. He was…read moreefficient, delivered excellent quality work, and was completely transparent about costs. I also appreciated how clearly he explained the differences between the glass options so I could make an informed decision. Thank you for the outstanding service -- I would highly recommend him.

I had such a great experience with this company! They were incredibly quick and efficient, and the…read morewhole process was so smooth. They were able to get me in the same day and even came out while I was at work, so I didn't have to miss any time -- which I really appreciated. They did an amazing job cleaning up afterward, and before they left, they made sure I checked that the window rolled down perfectly with no issues. Everything works great! Highly recommend them if you need your window replaced. Professional, fast, and super convenient!

The windows seem to be fine. However, my driver side door doesn't shut right anymore. I called…read morethem, and they said they would come look at it. They came over. They said it was close enough, and they were going to leave it that way. Wait what? Is the windshield close enough as well?

Got a windshield fracture from a rock while driving to Portland. I thought it looked too big to…read morerepair. Went to Yellow Dot the same day and luckily there was no wait. The fracture was repairable and was done in 45 minutes. I thought the cost was very reasonable. The fracture is still slightly visible but is not a safety issue. Steve was very helpful. I am pleased!

Excellent. Forget the amateurs, this is the place you're looking for. Steve has a ton of knowledge…read moreand experience and it shows. He is conscientious and takes doing a good job personally. He was happy to explain all the ins and outs of his craft while I waited. My windshield turned out great and I'm a customer for life.

I recommend going elsewhere. They replaced my windshield in March, and it's leaked ever since…read more After many calls they finally sent someone out to check the leak but blamed it on clogged ventilation drains and cleaned them out. By the next day it was raining and my car is still getting soaked from water flowing in under the windshield/dash - literal puddles of water inside the car. The inside of my car now reeks like a bag of sweaty socks. I've had to remove all of my interior carpet and will likely have to replace it - a very costly issue and the owners can't even be bothered to return my call to fix the original problem they seem to have created. There are companies who will stand behind their work, and in my experience this does not seem to be one of them. Buyer beware.

I had a little rock hit my windshield after the snow in my brand new 2023 car. It turned into a 20…read moreinch crack pretty quickly! I was very thankful for Auto Glass Services NW! They got me in the same week that I called, worked with my insurance and had me back on the road within 6 hours! I cannot recommend AGSNW services enough!