1. Massimo Motorworks

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Long Branch, NJ

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Massimo Motorworks

4.2 (5 reviews)
Closed • 8:00 am - 5:00 pm

Services - Massimo Motorworks

Auto brake repair

Auto engine repair

Massimo Motorworks Photos

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Johns' Auto & Truck Repair

Johns' Auto & Truck Repair

(10 reviews)

On July 26, 2026 John's Auto & Truck Repair, LLC. was called to the public marina dock in Long…read moreBranch on River Ln. to tow my Jeep and trailer due to expired plates on the vehicle. The tow truck driver was informed that towing the Jeep and the trailer would mean that my personal watercraft would remain abandoned and unsecured at the public dock. He informed me that I would be able to get the release paperwork from the Long Branch Police Department and retrieve my Jeep and trailer at 8 AM (when the business opens). The next day, I immediately proceeded to the Long Branch PD and got all of the paperwork in order with the appropriate registration. "Released" docs were issued. I called John's and spoke to the owner, who informed me that the company only accepts cash and that the invoice wasn't processed since he wasn't yet in the office. He mentioned he would call me back. As I sat in the bank parking lot for 30 minutes, I called the number back and spoke with an employee in the office. He mentioned that the paperwork wasn't completed, but that typical tows would be in the $300 range. I took out $500 as a precaution. When I proceeded to the business, he informed me that the owners were still on their way and would be there in 5 minutes. After 20 minutes of waiting, I proceeded back to the desk, confused as to why my Jeep was still not retrievable. John's Auto & Truck Repair has a contract with the Long Branch Police Department to serve the public according to its hours of operation. At this point, they were playing games about the pricing and holding my Jeep hostage while my personal watercraft remained docked and not secured at the Long Branch Marina. I informed the desk employee that I would be calling the Long Branch Police to rectify getting my vehicle back. He returned the "released" forms to me and encouraged me to give them to the police. The police dispatcher recognized my frustration and also my concerns for retrieving private property unsafely left at the city's public marina. Officers were dispatched to John's Auto & Truck Repair. Upon arrival, a husband and wife duo arrived on scene, exiting the car frustrated. The woman mentioned that we "spoke on the phone" and that they were "out getting parts." I was frustrated at this point because it was almost 9:30 AM. No citizen should have to wait 90 minutes at the whim of a towing company and cash deals with the police department to retrieve property. The total cost of keeping my Jeep and jet ski trailer overnight was $460.60. Luckily, I had the $500.00 on hand. The woman asked her husband to provide change, which he did so via his personal wallet. HMMMMM. Meanwhile, they had a difficult time retrieving my Jeep because they accidentally locked the keys in the vehicle. You really couldn't make the situation up. The police remained pretty silent on scene given their Department's contracts with this shady business. Finally, I was able to retrieve my vehicle. The expired plates, however, were missing. The owner informed me that they were taken by the Long Branch Police Dept. He gave me the screws to put my new license plates on the vehicle. This company deserves to be audited for their bad practices and unprofessional behavior. I can't imagine how a citizen might engage with this company not knowing their basic rights. You should be ashamed of yourselves.

My ford transit was having issues with the transmission but thankfully for these guys it's back up…read moreand running even better than before. For the price and quality of work, John and his team are definitely above the competition.

Massimo Motorworks - autorepair - Updated October 2026

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