Came here on a girls weekend 9 years ago and they have had a loyal client ever since. I LOVE…read moreMontchanin Spa so much!! You get the full pampering experience. I have tried all of their massages and none have fallen short. To top it off they offer wine and snacks in their quiet room. It's definitely a must try!!

This marked my first and final visit to Montchanin Inn's "Spa." If you're seeking a quick reason to…read moreavoid giving them your money, trust me - DO NOT GO HERE. They are liars and thieves, and the services are mediocre at best, robbing you of time and money. I strongly recommend trying other local spas (La Belle, Alo, Sherif Zaki, Michael Christopher, Joseph Anthony) for a more enjoyable spa experience because Montchanin Spa is the last place you should consider. For Mother's Day, my children gave me a $300 gift card for a facial and prenatal massage. Being five months pregnant at the time, I decided to wait until after giving birth to enjoy a relaxing day to myself. I had my assistant call to schedule a 60-minute facial priced at $120, with an additional $30 service (total $150). I planned to schedule the massage for another day due to time constraints. After the facial, I realized the esthetician had only given me a 45-minute session, completing it much earlier than the scheduled 60 minutes. At checkout, the receptionist informed me that my total was $265, not the expected $150. They also failed to apply my $25 deposit and have yet to refund that amount. Perplexed, I consulted with my assistant to confirm she booked the $150 facial. I called them to report the incorrect charge, and they promised that the manager (ANNE) would call me back. However, a week passed with no response, so I called again to follow up. Upon contact, they acknowledged that I did indeed book a facial for $150. However, they claimed the esthetician, ANNETTE, upgraded me to a different facial costing $265. When asked if I was informed of this during my facial, I clarified, "Absolutely not; I was never told I was getting upgraded services." They called back, essentially accusing me of lying because Annette insisted she informed me. In an attempt to rectify the situation, they offered me a 20% discount on a massage for the "inconvenience." Yet, there was no inconvenience; their employee had lied about upgrading services without consulting me. Additionally, they failed to provide a full 60-minute facial, cutting it short by 15 minutes. The remaining $150 of the gift card was intended for the massage, but now I have only $35 left. They believe offering a 20% massage discount, which would require additional payment from me, is a sufficient resolution. As someone who routinely pays for self-care services such as nails, hair, lashes, eyebrows, laser, and Botox, I emphasize that it's not about the money. This spa essentially stole $100 from my children, who bought the gift card for their mother to enjoy a facial and massage after having a new baby. The spa accepted the word of a LYING employee, Annette. I want to highlight that I tipped her $65 on this facial, a 25% tip, only for her to lie about informing me of these upgraded services. Instead of owning up to the fact that she never communicated this information to me and that she also shortened our service time by 15 minutes, the manager and owner repeatedly refused to refund the $100 they took from me. I provided them multiple opportunities to make this right before posting this review. However, it seems their business is struggling to the extent that they are willing to STEAL FROM CUSTOMERS, EMPLOY LYING EMPLOYEES, and jeopardize their reputation over $100, which was simply a miscommunication error on their esthetician's end. It is absolutely pathetic and disgusting.

I asked for a 90 minute massage with a female. It was not done well. I think her name was Lily, but…read morestay away. She has no training on how to massage. I've been getting massages here since 2024. I will (sadly) not be back here.

I moved to Delaware from New York recently and thought I was doomed to a life without good pizza…read moreand massages! I was wrong about the massages. The people in this place really know how to give a good massage. It's clean and priced right. If you want to you canTell them exactly what you want and they will accommodate you. (Your phone will translate English into any language so there's never a communication problem anymore )

I didn't want to post this but in an effort to save the next person's life some pain I am going to…read more This massage hurt my wife. I don't mean the lady pressed a little hard and my wife was tender I mean she used her body weight and elbows to cause bruising on my wife's body and she felt the pain of it for three days after. I purchased a "relaxation massage" as a Christmas gift for her, what we got was not that. Upon entering we was greeted by an older woman with a very withdrawn demeanor, almost purposely mysterious and dark. She was guided into the room which in the pictures looks 1000% different. Check out the ones I posted opposed to the ones the site posted. This is in the back of a hair salon in a small room not the entire salon. In reality there were trash bags on the ceiling broken Xmas lights and a small end table caked in dust with a 5 and below crystal plug in light. The bathroom had peeling dollar store stickers and a mound of paper towels that looked like they hadn't emptied in since dinosaurs roamed the earth. The angry masseuse did not ask her any questions but instead began the medieval beating. I understand they feel things with the muscles and "know" what they are doing, but checking in with the client I would assume to be part of the job. I mean your hands are literally on someone's body and pressing into muscles and skin, communication should be common. I have had tattoo artist more caring about pressure on me. She used her elbows 95% of the time to hold in place and dig into my poor wife's legs, arms , and back. I was not there but from what she told me she was praying it was over 5 minutes into this weird situation. She didn't say anything to the woman because it was just an awkward situation, she came in to be relaxed and unwind and instead was subject to this lady experimenting what it seemed a technique she learned on you tube. She also mentioned there was a glade fragrance mister that every 5 minutes pushed out a puff of apple scented air, other than that no candles, no oils, just this angry ladies body odor which also was something she was combatting while subject to her hour long tirade of pain. The massage finished and without saying much the lady got up and left. My wife got dressed and on the way out the masseuse was sitting cross legged playing on her phone and said there's water, pointing to a luke warm Dixie cup. My wife declined the tepid water and reluctantly handed the woman $10 as it was just the nice thing to do. The lady said nothing, took the money, and went back to her angry birds game I am assuming she just reached the piggies level and we all know how intense that can be. Now you can imagine how embarrassed, angry, and disappointed I was to hear this after I was the one who purchased the massage wanting to help my hard working wife unwind. She came home upset with bruising on the back of her legs, arms, and back. She showed me what the lady did and as someone who is built of pure steel I was begging for her to stop. I couldn't believe it honestly. I messaged the owner Kim who was in disbelief but wanted to make it right by offering a re do with her. I set up a time and when that time came, our infant son got sick and we had to reschedule. I emailed her several times to re plan and was ghosted. I think she was hoping I would go away. Ill post the emails and dates on here if you would like to see. She finally messaged me back very defensive at this point I want nothing to do with this place. I asked for a refund but again ghosted no response nothing. I really tried to talk and make this better as we paid money for a relaxing massage and instead got some archaic elbowing. I am not sure if the masseuse was having a bad day or had some bad blood with my wife we are unaware of but I am definitely not happy. This woman seemed to have a chip on her shoulder from the moment my wife walked in. I get it, your gothic, you dance with metal circles on weekends, and you have a shaved head cool man....but relax. When someone purchases something called a "relaxation massage" and for 90 minutes its digging and ripping heavy elbows something needs to be done. I don't like being ghosted, I don't like being worked with as I have tried to work with this salon to make it better. I would not recommend this place to anyone. I am sure there are more professional, better equipped, smelling, and looking salons out there. I am disappointed it ended up this way and feel bad for any future clients.

Since i moved to Delaware i have been to several places to get a comprehensive massage. I was…read moreunhappy with with all of the places that i went to until i found this place. Excellent massages and staff. I highly recommend this place.

Self care is more important now than ever. Unfortunately, finding the right spa is not easy. I've…read morehad some BAD experiences. THANKFULLY, I found Harmony Spa. From the moment you walk in, you'll receive a warm greeting from the smiling face behind the desk. Once checked in, you'll even be asked if you'd like a glass of wine (21 and over). Then you go back for your service - in my case, a massage. I swore I would never have another male masseuse after a horrible experience I had at a resort in the Poconos. That was until I met Tyler at Harmony Spa. I have never felt so comfortable and at ease - even with female masseuse. Tyler was very attentive. I walk out every time feeling refreshed and relaxed. He also suggests at-home stretches so you don't tense up. He's the best and I highly recommend him!

Overall, the facility is clean, relaxing, and the staff is friendly. I visited for my birthday and…read morebooked three services: a body scrub, couples massage, and facial. One area for improvement is transparency around fees. We were not informed in advance about the 3% credit card fee. Our card was taken over the phone for the deposit without any mention of a fee, and although we received multiple text reminders prior to the appointment, none included this information. There is an ATM on-site, but it would be more helpful to notify clients ahead of time so they can plan accordingly and not also incur ATM fees. As for the services: Body Scrub: The service itself was nice, and the esthetician was great. However, I would not book it again, as there was no shower available to fully rinse off the salt afterward, which impacted the overall experience. Additionally, the service is described as "full body," but areas like the stomach and buttocks were not included, which felt incomplete. Couples Massage: My experience was just okay. My partner had a noticeably better experience--his therapist was very communicative and provided thoughtful touches like a cool eye wrap. Unfortunately, I did not receive the same level of service, despite being in the same room, which made the experience feel inconsistent. I would consider returning but would request a different masseuse. Facial: This was the highlight of the visit. The facial was excellent, and I would definitely return for this service.

One of the best massages i ever got in my life. Take it seriously and remember to breathe! The…read morestaff were AMAZING and fit me in so last minute when i needed it the most. Amazing technique. True professionals. Thank you.

an extremely satisfying and much needed deep tissue massage! a perfect amount of pressure (i asked…read morefor it heavier/firmer, since i regularly get deep tissue) and she rubbed out so many knots in my shoulders. the hot stone and oils were very relaxing and everyone was very kind. highly recommend!

From the moment I entered the massage room, I knew it was going to be a relaxing, peaceful and…read morerestorative experience. It smelled sensational: there were diffusers in two corners of the room, the lighting was dim and scented candles were lit. I really enjoyed my massage with Julie the owner of the studio. She was friendly, informative and welcoming. She asked me questions about myself and gave me an opportunity to ask her questions too, prior to the massage. A foot treatment was part of the package, which I had first. It was warm foot soak with a wonderfully scented bath bomb, foot scrub and foot massage afterwards. Then I had a full body massage for 90 minutes-90 of the most blissful minutes I can remember ever having during a massage. The massage bed had a warming element to it, zen music was playing...It. Was. perfect. I'll definitely be back!

Facility: cozy, clean, young "spa" chic…read more STAIRS. This business is NOT recommended if you cannot navigate narrow stairs easily. Therapist: I don't remember his name but he claims to "know everyone" in the myofascial release massage community, was trained by some MFR guru, etc. I am always skeptical of people who have to roll out their resume, complete with name dropping, before starting the massage. When it comes to massage, your credentials apparently do not sync up with your actual skills on the table. Experience: lackluster rub down that was overshadowed with constant interrogation about my professional background. I apparently knew too much medical terminology and anatomy and this upset him. It upset him enough that he wouldn't shut up or stop trying to pry personal information from me during the massage instead of focusing on my chief complaints. For someone with ALL the education he said he had, I expected better skills and manners. It was an expensive disappointment. Miscellaneous: it's a tiny townhouse converted over to be a "studio" so you can hear everything. Including this character talking trash about me to the receptionist downstairs after the massage like a middle school adolescent. The fact that I didn't curse him out for being such a rotten massage AND trashing me to a stranger (to me) still amazes me. Recommendation: see someone else if you want myofascial release, or a male therapist. I don't know how the girls skills are but if he is the kind of male therapist they feel comfortable working with, I am sure their skills are on par with his. It's Delaware and it seems to have a huge problem with poorly trained and barely skilled massage therapists. If you just want a relaxation massage, then you wouldn't notice the things I do so ignore my reviews, they won't change anything for you.

I myself am a massage therapist. I have been here several times. I would normally see Tom or Mary,…read morewho are both great, but have seen others as well. I've even told other people about the place, but I'll never be back after today. It's a bit rudimentary to begin with - no private rooms, only hospital curtains between massage tables. The practitioners talk with each other through the curtains sometimes, which I actually find amusing, but some may find annoying. Their English is spotty, so communicating can be challenging. But when you're in pain, for a dollar a minute, you can't beat it, especially since they take walk-ins, and many other establishments are already booked ahead of time - at least ones that have reputable licensed therapists who have a following. One time in the past it ticked me off when the person I paid at the register got an attitude with me because I was paying with a credit card instead of cash. I didn't return for quite a while after that. Started coming back several months ago because I don't schedule my own self care the way I should and usually wait until I'm hurting and desperate (like an idiot lol), and I can be seen same day here. A few times, I've had people put too much pressure on my ribs, spine, etc. and that hurts. But I realize they are most likely not professionally/formally educated/trained in massage, nor certified/licensed, and although that's pretty much illegal, I figure why not let people make their money? It's VERY difficult to actually injure someone via massage, and at least they aren't perpetuating the "shady" side of massage...if you know what I mean. So today.... I requested a 90 minute massage and got a woman I had never seen before. Her English was probably the best out of anyone I've seen there, so I told her that I like deep pressure and told her my problem areas to focus on. YES, she had deep pressure lol! She started massaging me in what I can only describe as "a furious manner." Really fast and hard and I could tel right away she was going to wear herself out, and I kind of felt bad, but I'm not going to tell people how to do their job. I literally thought for half the massage "If you'd just calm down and slow down, this wouldn't be so hard on you." I also got elbows on my ribs and too close to my spine. Which, as I mentioned before, hurts. I told her and she let up on the pressure, but then it happened again when she got to the other side of my body. So I just suffer in silence, because she's trying to do what I asked her and is also doing it the best she knows how. Ok so massage is over. Unless something has changed since my last visit, it's a dollar a minute. I had a 90 minute. She told me it was $100. I didn't say anything. What's $10 when I know she just worked her ass off (self-inflicted for the most part, but whatever.) I hand her my credit card, put down a 20 dollar bill and tell her the $20 is for her. She looked at it, smirked and kind of rolled her eyes, and mumbled something to her coworker. Do we all agree that 20% (actually a bit more since it should have been $90) is acceptable? I'm in the industry. Of COURSE I appreciate big tippers. But not everyone can do it, and I'm thankful to get what I get. When she handed me the slip to sign and I wrote "cash" on the tip line, she had the AUDACITY to say to me "No more tip?!?" I couldn't believe it. I looked at her and said "What, you want more?!" She said that it was a really hard long massage and then rubbed her hands and wrists. But not like in a "poor me, can't you help a sister out" way; it was totally in a "I can't believe you're being so cheap" way. Which is OFFENSIVE, to say the least! Next - and I still don't know why I did this - I reached into my purse and pulled out another 10 and gave it to her. As I walked out, I said "I'm a massage therapist too. I know ALLL about it!" Still kind of annoyed at myself for giving her the other 10, because by the time I got to my car, I was so pissed off about what had just happened that instead of driving home calm to enjoy the effects of my massage, I'm sitting here writing this review! I honestly wish I had just taken the $20 off the counter and told her to go somewhere. And THIS is why I'll never be back!!!! ****RUUUUUUUUUDE!!!!!!!!******

This place is amazing! They give a great massage and always have availability. It is no-frills…read morebecause it's in a mall but they really know their stuff especially if your body is in a lot of pain. And they are very sweet and kind and just seem happy that you're there!

I had a wonderful experience at Alternative Therapy on January 22. Every person I encountered,…read morewhether in person or over the phone, was incredibly sweet. From the lovely young lady at the front desk when I arrived to the person handling the bookings, everything about my experience at this place was fantastic. Judy is a godsend! I have been experiencing issues with my back, and after just one session with her, I am truly hooked! She really knows what she's doing, and takes her time throughout the entire massage. She even provided me with some tips and stretches to do between sessions. Hands down, this was one of the best massages I have ever received! I am so happy to have found my new go-to place.

I started coming to Alternative Therapy in my second trimester, due to excessive edema and…read moreresulting discomfort. The massage therapists there are AMAZING, particularly Rachel (the owner). It's adorable - you'd never know there was this oasis of a spa in the middle of a strip mall. Parking is plentiful and the staff is so incredibly nice. I go on a weekly basis and have started buying gift certificates for friends and loved ones. I highly recommend this local, woman-owned business to anyone looking for a great massage and other spa services!