First time getting a professional massage done in a while and I am so rejuvenated! I am so happy my friend recommended this place to me. If you really want to invest in yourself this year, please come here and get a deep tissue massage from Ms. Caroline. I came here in a 10AM on a Thursday and was the only customer that morning I believe. The rooms are clean, the place is spotless and really feels like you're at a spa. The massage tables have heated blankets which I absolutely loved. She also used a hot towel on my back and my face so don't wear makeup or tell her beforehand to not use it on your face if you're not comfortable. I can't wait to come back here. My 1hr deep tissue was much needed. She was also very attentive and asked if the pressure was OK multiple times. Very relaxing experience. read more

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Worst customer service ever! I called to book an appointment and the lady asked for my credit card, I asked her why do I need to pay her before going there? She yelled at me, that I waisted her time and even called me a b****! read more

Ms Caroline is simply the best!! The massage left me relaxed. And my frozen shoulder feels great. Myself n the family will be back. Thanks much read more

Are you serious? You call to confirm an appt I just made 30 minutes ago for an appt today. Then you want my credit card number to make the appt? Not doing that. Start yelling at me and telling me about other people not showing up. Well, I don't do that, I said. He continued to raise his voice. I said ok, well then just cancel it. And I hung up. He called back trying to still get my credit card number. I told him to just cancel it, I will not give you a credit card number for services no received. Rambling on... I asked why he called me back, to yell at me? I then hung up. Sorry you may be having a bad day, but don't take it out on me. read more

My partner booked me a one-hour, full body deep tissue and it was worth every second. The spa is unsuspecting from the outside but inviting, clean, and beautiful on the inside. The most delightful moment was laying down to discover that the massage bed was HEATED! It was amazing. My masseusse was very professional and excellent with her hands, we both wore masks during the visit and even had a nice little conversation to make the experience more personal. I was so relaxed and by the time we were finished I felt like I was walking on air, and even though it was cold out the spa itself was warm and cozy and made dressing/undressing far more comfortable, and the rooms had closing doors, not just curtains so I didnt feel exposed. It was a wonderful experience and Im looking forward to going back again! read more

I love this little place. It's a slice of heaven. I have gone to this salon for massages during the stress of the school year and they always provide high quality services. I get the aromatherapy added to my hour long massage and walk out refreshed and relaxed every time. read more

This place is awesome! I loved the experience. They work on true issues with knowledge and accuracy

First off.. i was contacted at 9pm on a Sunday because they mixed up my apt. Then at time of appointment the girl called me multiple names none of which are mine. Then at some point during the massage the therapist left to go answer the door. I scheduled a 1 hour deep tissue massage. It lasted around 45 minutes including getting dressed undressed and her leaving mid massage. The owner preceded to call me later to rectify the situation but the therapist was yelling in the background and the owner put her on the phone to argue with me. Super unprofessional and absolutely ridiculous. I'll never be back. I DO NOT recommend this place. read more

Wasn't deep enough. Barely could feel anything. When I requested it deeper, he knuckled my muscles with his bony elbows. I guess because he didn't have the strength to go deeper. Bony knuckled massage experience. read more

Highly recommend! I suffer from migraines and while I have seen several massage therapists over the years, I have never had a massage as good as this one. Caroline took the time to talk with me when I arrived and customized the massage based on our discussion. I left my appointment feeling AMAZING! Will definitely be scheduling with Caroline on a regular basis. read more

Don't even bother! Terrible TERRIBLE customer service!!! Called to make an appt because I saw a Groupon deal and she asked if I already bought the deal and I said no not yet, I wanted to see if they had an available times I can come in and she said "So why call?" She was rude from the beginning of the phone conversation till I said bye and hung up! I will be taking my service elsewhere!! If only there was an option for less than one star read more

I purchased a Groupon in order to try this place out and I will definitely be back. The waiting room and massage rooms were very clean and welcoming. The massage table had heated linens. Micheal was my massage therapist and he was wonderful. He applied the perfect amount of pressure and really concentrated on my areas of tension that I informed him about. My overall experience was great! read more

I have been coming to Massage Wellness Spa almost a year now. It might not sound like a lot of time, however considering I have issues staying consistent when booking salon/spa treatments this is a big deal. From the first visit I was hooked. Caroline and her staff have always made me feel very comfortable and taken care of before, during and after my massage. She is very attentive and I leave her table feeling blissed out every single time. Highly recommend :) read more

Just enjoyed an amazing facial with Caroline! Well worth the trip over the bridge from the French Quarter... you won't be disappointed!

Had the privilege of getting a massage this morning here. These ladies are awesome. The place is inviting and clean. They are very respectful and polite. Enjoyed it so much. Next time I'm in the area I hope to come back. They also take walk ins. read more

I called and made an appointment over the phone, the owner requested that I pay over the phone with my credit card. I told her that I do not feel comfortable giving my card over the phone. She said that's fine but when people don't pay over the phone they don't show up. I said don't worry I'll be there. I showed up 5 minutes early and there was no one there. I called and she said she had to leave to pay the power bill. I waited outside for her for 30 minutes. When I came inside to talk with her about my issues, I explained that I didn't want to pay $130 for the myofacial bc this is my first time with her and I wanted to see how her massage is. She was like oh you don't want to pay, and started to take the clip board away from me. This was very rude, She didn't even give me the chance to say I just wanted to do the basic massage for about $80 to try her out. I said to her don't you think you could offer me something since I have been waiting for you for a half hour (service recovery?!) while I was asking she answered her phone while I was talking mid sentence! No excuse me, nothing! At that point I was unable to find comfort in getting my massage with her. I had to leave. Thanks for wasting my time, for that you get zero stars! Learn some common business practices! read more

I had an amazing massage from Michael! It was perfect! I was able to get a same day appointment, and staff were very friendly. He was very accommodating to my current health situation, and attentive to my back/shoulder issues. I will definitely be back, and refer all my friends! Thank you for a great experience! read more

Just had a massage here with Mauricio. First off, ignore the negative Yelpers about this place. They only leave negative reviews about businesses, so maybe they're just reaping what they sow. Everyone I met today (including the woman who "sounds Jamaican") was beyond pleasant. The door was opened for when I arrived, I was offered refreshments, the place is clean and calming, and most importantly, the massage is absolutely wonderful! My therapist customized my massage perfectly. It was thoughtful and well executed. I hate when I can basically tell they're just going through the motions and timing themselves, totally ignoring when they find something that needs more attention than anticipated. That is not the case here. He checked in just enough to make sure that he wasn't missing any cues also. It's definitely a place worth going back to. read more

I bought this through groupon and I should of listen to some of the reviews on here. She wasn't lying. Rude employee!? I think she was Jamaican or something; strong accent. Picked up the phone like it was her house and a stranger calling. Unprofessional and when I requested for a female massage therapist she caught a buck. I wish I can leave no star cause that's how crappy it was thru there. I hope the owner knows about his employee. Advice, RUN!? That's why they so cheap cause the wont make it. With that lady in there acting like she the boss. She needs to get fired. And apparently it happens a lot cause the other yelper said the same exact thing. Don't waste your money and time. They empty in there for a reason. read more

I bought a Groupon for three 60 min massages. The masseuses are great and very professional. The owner, Caroline, however could use some classes in etiquette. She is nice, but can be very abrasive at times. I think it might be more of a cultural difference, than her intentionally being rude. I've had four massages at the location. 3 of the 4 massages I could hear Caroline's voice or conversations with other's during the massage. A spa/massage business is supposed to be quiet and relaxing, but this place is not the case. The owner is so LOUD that it really does ruin the massage experience. And the poor employees know she is loud, but can't really say anything because she is the boss. The Groupon was such a good deal and the massages were great, so I just dealt with the noise level. The final straw was when I received a call about an hour after my last massage from Caroline, who began to question what kind of car I drove. She then preceded to explain that a woman who works in the strip mall believes I dinged her car, since I parked next to her. She then asked if I wanted to speak to the lady to which I replied, "No, not really, because I didn't hit anyone's car." She gives the lady the phone ANYWAYS! I was forced to talk to some lunatic who felt since I was parked close to her car, then it must have been me that put a ding in her door. Seriously. I explained that I did not hit her car and that I'm sure I'm not the ONLY person who parked in that spot during her 8-10 hour work day!!!! After speaking with the lady, I then explained to Caroline that I did not appreciate the call. And that it really wasn't her place to call clients and try to accuse them of hitting people's cars. And if it were an issue, the police should have been called, and then THEY should have called me. Or if the client must be called, you do it in private and ASK if they would like to speak to the accuser and offer their number to call. Then it will be my decision whether I want to be bothered on my personal time. You don't ambush paying customers with foolishness and accusations. I was so insulted at the audacity of the owner and disgusted with the whole situation. I told Caroline to never call me again, unless it had something to do with a MASSAGE!!! Interestingly enough, Caroline explained there were 10 other people who parked in that SAME spot...so I told her to make sure she calls all ten and harass them with accusations of dinging/scratching/whatever someone's car. Needless to say, I will never go back to that place again! I would rather pay a little more for professionalism. read more

Stopped by on a Monday at 10 am (open Monday to Friday starting at 8 am). Doors locked, lights turned off and no sign explaining. Very unprofessional. read more

my cousin referred me here bc i was having a lot of neck pain. the owner was able to fit me in right away and she did an amazing job. I especially loved the tea she gave me afterwards read more

Caroline does an amazing job. Very professional and thorough. Great place to get a massage.

I had the most Amazing experience here today. The facility is very welcoming. The owner was so polite offered me tea gave great conversation. Mike gave me the massage and I must say I haven't had one this detailed and professional in a long time. Neck and shoulders needed plenty of work and he focused on what I needed !!!! This place is 10 times better than the average Massage Envy or other commercialized massage businesses !!!! I highly recommend this place ASAP !!! Gem of a business !!! read more

I live on the West Bank and for years I've gone to the Ritz Carlton spa. But life is hectic and going downtown is tiresome. I tried a few places on the West Bank, but the search stopped when I went to Massage Wellness. Everyone is so nice, and Michael is one of the best massage therapists I've ever been to. The place is small, but welcoming, clean and relaxing. I can't say enough how kind everyone is there. I highly recommend. read more