Horrible experience. Had the head neck and shoulder massage with the 'ion therapy'. The young man doing the session had no idea how to set up the machine, and was unable to speak English so he could not describe what to expect, etc.
then, I sat on a plastic chair in the middle of the room and has a starchy tea towel placed over my shoulders while he awkwardly and uncomfortably attempted
To massage my shoulders. Not relaxing AT ALL, and very poor technique. I wouldn't be surprised it if was his first day- he clearly had NO massage therapy training about techniques, etc. It consisted mainly of him poking me with his thumb and pushing down on my upper traps as if to push me further into the chair.
about 5 mins in I asked for the ion therapy machine to be turned off because:
A) I had no idea what it was doing since
It was not explained to me (informed consent?? Didn't happen)
B) it was getting painful (not sure if he put the settings too high or what...)
He did not understand what I was asking, and had to to fins his boss to translate and then finally get the boss to unhook me.
All in all, HORRIBLE EXPERIENCE. Do not go. read more