I have been a member here for the past few years. Sol is my massage therapist. He is amazing- professional, skillful, and knowledgeable. He always adjusts the massage basic on what my body needs. I always leave feeling like toxin was drained from my system, my muscle relaxed, and my mind ready for a good night rest. Thank you, Sol for being my trusted massage therapist! read more

I have been a client of Ghisel for vitamin D facials for several months now and i have to say she is wonderful , has a great vibe and i look forward to my appointment My skin looks and feels great read more

Another home run experience at the totally renovated Heights Wellness Retreat ! They have done a sensational job totally renovating and updating the entire studio. They have added significant new wellness services that are amazing. I tried the Ammortal chamber today and loved it. I'm Looking forward to trying their other new services, like the red light sauna etc This is all on top of their terrific massage therapists! Grateful to be able to come here on a regular basis to reduce stress, and enhance my health. read more

The spa is beautiful and so relaxing. I highly recommend Kayo for a massage. I've been seeing her for over a year and love her. She is so kind, gentle and has the most soothing presence. I usually only get light pressure because I'm so sensitive but she does such an amazing job at getting my knots out without causing me pain. She truly has magic hands. So thankful for her. read more

II would give this location zero stars if I could. While the massage therapists themselves are fantastic and give great massages, the front desk operations and management practices are completely disorganized and unfair to the customer.My experience with their membership has been incredibly frustrating: Billing Errors: During my first month, I was charged the membership fee despite explicitly instructing the front desk to use the remaining $100 balance on my gift card. Hidden Fees: I was switched to a different therapist without being informed they were classified as a "Master" therapist, resulting in an unexpected upgrade fee at checkout.Scheduling & No-Show Fees: Every time I book an appointment (a month in advance), they call me on the day of the service trying to change my time. To make matters worse, a scheduling mix-up occurred where they booked me for a day I never requested. Despite having the correct day saved in my own calendar, they charged me a $109 cancellation fee with zero flexibility or discussion. I emailed management to resolve these issues and have received no response after 48 hours. The customer service here is severely lacking, and the business practices feel incredibly predatory. Save yourself the headache and go elsewhere. read more

Do not get your prenatal massage here, so not worth it! And you don't find out how not worth it it is until you see your massage therapist. Price point was wildly unreasonable, but I was desperate to feel some relief. I scheduled a prenatal massage with an add-on. When I arrived, the massage therapist told me all the areas she could NOT work on, I wasn't eligible for any of the add-ons, and I could only get light pressure. If anyone I spoke with while scheduling this appt, or even if the prenatal massage description online included any of this, I would definitely NOT have made an appt here. On top of this, I had prepaid for the massage and an add-on, so the add-on went to waste. read more

Heights Wellness Retreat Rancho Penasquitos - Pricing - Skin Care Near Me - San Diego, California

This place is nice but they don't offer the pressure or expertise of an asian massage place. Maybe that's on me for coming here with expectations. But after my 60min massage I felt as though the knots in my back + neck had barely been addressed or eased. This is a great place if you like aesthetic, soft massages....just not my personal preference read more

This was my first ever facial and the experience was lovely. Jade explained everything so well and her technique made me feel so relaxed and rejuvenated. There are so many treatment options and she knew exactly what my skin needed. I felt amazing afterwards. The room we were in was very comfortable with very plush bedding. Highly recommend Jade and Massage Heights! read more

Amazing massage place with great customer-focused management! Love my therapist work and the front desk staff, specially Natalie! So helpful and professional. read more

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I have been coming to Black Mountain Massage Heights for a few years now. I am a regular:) I am so thankful for my massage therapist- Joseph! read more

I initially tried Massage Heights because I was having horrible tension headaches almost daily and was tired of relying on medication. Since starting regular massages 1-2 times a month, it has made such a difference--I've only had three headaches in the last seven years! Massage Heights has supported me through many seasons of my life, from marathon training to pregnancy and postpartum. I am so thankful for everyone there, especially Ezster, whom I've been seeing for many years. She truly has healing hands, and I always leave my sessions feeling amazing. read more

Came here for the first time yesterday and saw Tanya and she was great! I got a membership to come back every month and I'm super excited. Tanya herself was incredibly kind and did a great job! The place was very clean and I felt comfortable. read more

Easy to book services, fair membership pricing, peaceful environment, quality massage therapists, and convenient! All around wonderful - do not hesitate! Getting yourself an occasional massage is an excellent option for taking care of yourself. Big thanks to Kaarina for being so helpful, kind, and knowledgeable about all the services and options! read more

Facials here are amazing! Ghisel is the best! They really work. I would recommend. Dawn does amazing massages. You relax and feel so much better afterwards. She works miracles. read more

Five years later and I am still have a subscription at Massage Heights. I have gone through a handful different massage therapists; my current preferred is Chi who consistently delivers a relaxing deep-tissue massage. I almost always opt for the hot stone treatment. While MH is undergoing a rebranding, I hope they remain a quality, relaxing spa. read more

I just had a fantastic massage by Kayo at Massage Heights in Rancho Peñasquitos. She was able to work out some really tight knots without causing me pain in the process. Exactly what I want in a massage - to relieve the stress and knots while still finding the process relaxing and not painful. Magic hands! I've been a member of Massage Heights for years now and honestly, I have never had a bad massage there. So many great therapists. And I never feel pressure to buy anything, not even before I was a member. I can't say the same for other massage businesses with a similar membership structure. The hard sell with those places was such a turn off. You don't have to worry about that here. Great service all around. read more

I was a member for a while and has great massages. The facials were ok. My biggest complaint is their membership program. The only way to cancel is through email. I could not do it in person or through the phone. There were many times when I could not get an appointment or use all my credits. This I wanted to cancel. I emailed them in November. They responded that they received the email and such. My membership was never cancelled. I have called and they credited my card then charged me again. It is now March and I am still trying to get this resolved. If you are looking to go once- great. Just don't join their membership program. read more

Love love love this place! Customer service is always on point and the massage therapists there is really good!! Some of the best massages I've had in years. I left my membership at massage envy and came here and my only regret is that I didn't do it sooner. I'm so happy here! read more

Kayo is a good therapist I always have a great service and the ambiance are clean and nice. All the receptionist are nice and treating you with a professionalism . read more

So good!! So relaxing. Thank you Julie. I came for my first massage here and it was very relaxing. Lost a star because the massage table was having some mechanical issue that were annoying and took time to resolve. Also the hot stones I added were hot stones in the hand of the masseuse instead of place directly on the skin to soak. Other than that very good and would consider a membership for sure. read more

Heights Wellness Retreat Rancho Penasquitos - Membership menu - Skin Care Near Me - San Diego, California

I wanted to check this place out, but decided to go elsewhere after a bad interaction with front desk staff. I called because I had a question about the online booking platform, and the person twice turned to other guests without asking me to hold first. I understand needing to check people in, but I would have appreciated the courtesy of being asked to hold before she just start speaking over me to other people. Things went downhill from there; I tried to ask questions regarding the first time user prices posted online, and the employee kept interrupting me. I felt like I couldn't get a word in edgewise. She repeatedly seemed to think I was quoting the introductory massage price and kept telling me the prices for facials were higher, and even though I kept agreeing and tried to point out that the website has a separate section for facials, the conversation somehow kept coming back to the introductory massage price and her saying that the online prices were confusing, didn't match what she saw in her system, and I would pay more. All in all, worst customer service interaction I've had in quite some time. Since I wasn't allowed to explain what I was seeing online and kept getting cut off, attached is a partial screenshot of the price list for first-time user facials. It seems like the shop doesn't honor online prices. read more

Heights Wellness Retreat Rancho Penasquitos - First-Time User Facial Price List (Online) - Skin Care Near Me - San Diego, California

I would recommend Samaji. He is the best for deep tissue massage. Staff is very friendly and nice.

I love this place. Check in is easy. It's clean. I am never disappointed with my therapist. I can't say enough.

To say Sol is a master is to say because I teach preschool, I can also teach college. I made a last minute appointment because my back was in a lot of pain. I'm a member and I've seen a few people now. Sol spent 45 minutes on my back, then the rest of the time on my foot, he worked on the areas I asked him to, but only on those areas. I was really hoping for a full body massage. I left with only one foot being worked on and my arms not even touched. During the massage I had to flip over because I was in more pain then I came in. When I called to book my massage no one told me there was an extra master fee on top of my monthly membership, so I was shocked to say the least. The receptionist was great and offered me additional services for my next time in. As someone who's had hundreds of massages for my back problems, this was probably the worst one I've ever had. read more

We did a Groupon for two massages and they went well. I did a prenatal massage and my husband did a deep tissue massage. The massage establishment is located in a shopping center. Right next to a grocery store so their is plenty of parking. Upon entering it gives you a spa feel it's nice and clean. The massage itself was good specially being pregnant. I loved it. They only thing was the bed got turned on and gave off a lot of heat. When pregnant you need to be very cautious about temperatures. They also place some kind of weighted blanket on you so it felt like I was way too hot for a second. When I notified my therapist she immediately turned it off. We got the 1hr massage it took a little bit to sign the paper work so we got in and settled 10 min in and she stopped with over 10min left for me to change. It made the massage feel very short it's not the full 1hr. Overall it was good and you can't beat the Groupon price. If you can get the deal I'd recommend! read more

Heights Wellness Retreat Rancho Penasquitos - Front area - Skin Care Near Me - San Diego, California

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I have seen different people at this location but the two I like the best are Deaine and Shireen. Both of them are great. They listen to your concerns and what areas of your body that is bothering you and they'll focus on this areas in addition to your entire body. They both provide deep tissue in addition to lighter ones. I would suggest trying them both since they provide slightly different types of massages, but both are recommended. read more

I have only had amazing experiences here at Massage heights! Jackie and Rainey upfront has always given me the best service possible and I cant thank them enough for their help scheduling all my appointments and always recommending different services that I would have never even tried before! My body has never felt better and the every massage therapist has been stellar! Very Clean, professional, and always the highlight of my month! I would not hesitate to come here and would recommend this spot to anyone looking to get some TLC. read more

Heights Wellness Retreat Rancho Penasquitos - Front desk - Skin Care Near Me - San Diego, California

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I love Massage Heights and especially Matt F. He is exceptionally skilled and attentive to any needs you may have. The check in and out is pleasant and the staff is friendly. Cleanliness is great and it always smells wonderful. read more

joined months ago and I am so glad I did. great facility. great staff. great massage.

I have been coming to this massage heights for 7 years. All their therapists are incredibly skilled and professional. I would highly recommend their monthly membership for anyone who is active or has chronic issues. I've seen so much improvement in my health and mobility, and it is FSA eligible. Samaji and Joseph are amazing, though in high demand so may need to book months in advance. read more

I have been going to Massage Heights for years. Always get great massages from prenatal, couples, to individual. I especially like Kayo!

Kayo does fantastic massages. Always look forward to the relaxation and wonderful experience. My only complaint is it goes too fast

Just had a wonderful massage with Marlen. I got a Vita D glow massage and left feeling so relaxed and my skin feels so soft! I highly recommend the 12 month membership-I love going once a month as a gift to myself! read more

Joseph and Sherene were awesome. the place was very clean and comfortable. The receptionists at the front desk were knowledgeable and friendly for checking and check out. read more

Theodore is the best! He always makes you feel so much better than when you walked in!!

Pros: - easy parking - easy to book online - good intro price for first time visitors - massage was not bad - front desk was friendly Cons: - face towel for headrest was dirty :( - location is a bit outdated read more

I love coming to Massage Heights! I've gone to multiple people and they've all been great at taking directions and giving me a calming massage where they give special attention to my desired areas, and I always feel rejuvenated when I leave. The extra additions are fantastic, including aromatherapy, CBD lotion, and hot stones. read more

This is my favorite place to get facials and massages!! Everyone is so talented and they do such a good job on making you feel welcome

The massage I got yesterday and Massage Heights with Sarah was the best I've ever had. Calming atmosphere. Friendly and professional staff. I'll be going back for sure. read more

I've had a massage at two different Massage Heights locations and they've both been average experiences. (I understand they are likely under different ownerships). This location in the Peñasquitos Vons strip mall (If you're looking at Vons, Massage Heights is to the right of it) is spacious and looks luxurious when you walk in, although I couldn't help thinking that the huge lobby was a waste of retail space that they could do so much more with! They do sell some brands of facial cleansing lines like Dermalogica. Besides massages, they offer facials as well. FIRST...THE UPSELL The massage therapist first tried upselling me on a CBD oil option without even telling me the cost. I declined as I feel like I was already paying enough for a massage. I did get a complimentary 'deep breath sniff' of an aromatherapy oil at the beginning of the treatment. THE ROOM WAS NICE The massage room was nice, the typical low lit massage room with soft lighting, soft sheets and relaxing music. The surroundings were quiet, a real plus as sometimes you can hear lots of goings-on outside massage rooms. A SO-SO EXPERIENCE Despite requesting a deep tissue massage (60 mins, which is really 50 minutes, but in my case I calculated 45 minutes) and reporting certain muscular complaints on my body, the massage was somewhat unremarkable and there was no extra lingering on my trouble spots. The massage was peppered with talk (which I don't mind) but mostly about the massage therapist's troubles and stresses, which didn't exactly alleviate mine. I didn't find them to be the most professional. NO AFTER CARE No water or advice was offered after the massage. There is a water cooler with small paper cups on the far side of the lobby, but I wasn't directed to this. Even some other strip mall massage places I've frequented have given me a bottle of water or offered cucumber water in the lobby. The next day, my jaw was sore from pressing awkwardly into the massage table head hole. I had tried to adjust myself, but I couldn't get quite comfortable. THE BOTTOM LINE Signs near the register suggest a $20-$25 tip. Credit cards are accepted. I was given the first-time introductory price of $89.99 (April 2024), but unless you sign up for their membership, their regular massage prices are more on par with a fancy spa or resort. Fortunately, there was no hard sell from the front desk employees for the membership. I tried it, but I won't be back as the massage experience was just so-so for me and I really didn't feel much effect from it during the following 24 hours. I kind of felt like I'd wasted my money. When I'm spending $100++ for a massage, I want to really feel the soothing benefits and effects. I will continue my search for a massage person that really blows my socks off. Note: Plenty of complimentary parking in the strip mall. read more