I had a great experience here with Skye! The owner is very nice as well! The place is very clean and quiet! read more

I've been a member of Massage Haven (north Scottsdale / Grayhawk) for many years and am ALWAYS happy with the services I receive. First, I love supporting locally owned and operated businesses over national chains or franchises. If I ever have a question, concern or suggestion, the owner has met me with open ears, ready to do what it takes to keep customers happy. Second, they hire great therapists. As in any industry, turnover on some level is expected, but this small local business has therapists who've been with them for over a decade! I tend to have my "regular" and favorite therapists, but if scheduling is a challenge, the front desk is happy to consider my needs and preferences in recommending a new therapist they feel might be a fit - and I've never been disappointed. Thirdly, the space is comfortable, well appointed, clean and feels safe. Getting body services can feel vulnerable - they have created a culture and atmosphere that (as a woman) makes me feel SAFE! Also, when booking, you can mention your preference for a male or female therapist - a nice touch! And lastly, their price points and membership option make regular self-care accessible!! I wholeheartedly endorse their membership plans - they are a great way to schedule regular sessions (they key to maintaining good health!) and if I miss a month or two I don't lose my credits! A perfect plan for when I'm traveling or when life gets in the way! I really can't say enough great things about this business!! read more

Real solid experience with Melissa. Professional, peaceful, smooth, and consistent. I'll be back.

Having been a member for many years, the front desk person (at the other location) tried to charge me a 3% fee to buy gift cards on my credit card. I showed her my emails with the Valentines Day specials and there is no mention of an additional fee. There is also no signage at the destination stating the fee so I told her She could not charge it. I had cash to purchase the gift cards, and she said she didn't have any, after telling me before my appointment she did. She tried to give me an "Itemized Receipt" as it was printed on top to give out. So tacky, so I declined. She was not very helpful so I took my cash and left, without purchasing. I have referred so many people to this location, but not anymore. The therapist is wonderful but this is no way to treat a long time and loyal customer. So dissapointed and would not reccomend to anyone. Now I understand why they at rated 3.8. read more

Jennifer provided the best massage I have had in Scottsdale. Period. If you are looking for a legit massage with a very experienced therapist than this is your spot. read more

I decided to stay low key for my birthday and have a spa day. Being new in town I was looking for a spa in the area that was nice and budget friendly. After doing research and checking reviews on Yelp I decided to try Massage Haven. Besides it being my birthday I get massages pretty regularly and was hoping to find a place to frequent every other month. Massage Haven was modern, very aesthetically pleasing, staff was very nice and the whole place smelled wonderful. I had my cake with me when I came and they were very accommodating and held it in the refrigerator for me until I was finished receiving my services. COMBO ONE $95 -- 1 hr massage, hot oil, aroma therapy, eye treatment, foot soak, mini hot stones and foot scrub and I added a full body scrub. I had already gotten a facial from my esthetician but next time I come here I will try one of their facials. This is my new place. I will definitely be back. read more

Massage Haven - Massage Near Me - Scottsdale, Arizona

If you want an amazing relaxing and therapeutic massage, Tiffany needs to be your go-to therapist. I've been getting regular massages for over 40 years (ten years at Massage Haven AZ) and Tiffany is one of the best. She is personable, professional and extremely good at eliminating tight muscles and stubborn knots. I can't say enough about her, just trust me and try her out. Confession: selfishly, I was hesitant to post this review because I'm always able to book a convenient appointment but she deserves the kudos. read more

Therapists are always kind, and thoughtful. It's quiet and most of the tables are heated!

jennifer gave me a great message! Feeling so relaxed afterwards, will definitely return. read more

I loved my first experience here! There was a mistake in scheduling on my end--I missed an attempt at communication from the business-- and they STILL jumped up to accommodate me and provided great service! Awesome massage, relaxing vibe, I feel great walking out of here :) read more

My Boyfriend And I Booked An Appointment The Day Before And They Told Us It Was This Location,When We Get There They Said We Were Not In there System Fu this place we just left read more

I just had the best massage of my life at Massage Haven. I would highly recommend an appointment. The staff was wonderful and polite. The atmosphere is so relaxing and calming. Soft music and beautiful fragrances topped off by the most amazing massage therapist Dino. I walked in with pain and left completely rejuvenated. Book the appointment. read more

I have been going to Massage Haven for the last couple of years. The therapists are attentive and do a great job. I recently had an appointment with Jennifer and she was really knowledgeable about massage and gave me some great tips about stretching to improve my mobility. read more

This is the only place I'll go for a massage! Dino the owner is amazing at running a business and Jennifer is so talented. It's always a joy getting a massage with her. If I could give a million stars I would!! read more

I am visiting from out of town and wanted a massage. I booked an hour with Treva. She was fantastic. She was very attentive and helped me with all the knots I have in my neck and upper back. I will definitely see her again when I'm back in town. read more

My husband purchased a 3 massage package Just before Covid in 2020. He WAS NEVER told that the massages expire. Thank goodness I came in to check, they gal at the front extended his 3 package massage for 1 month. read more

I've always had great massages at the Scottsdale Shea location. Bella and Alexis are both amazing. The front staff has always been courteous, kind accommodating and overall it's been a great experience. I'm lucky to have found them! read more

Thank you Jennifer - So excited you are back!! Excellent therapist to get all of those knots worked out! I highly recommend her!!

I called Massage Haven on a whim after having a lot of neck and shoulder pain. I was in agony and needed some relief. I was fortunate to get in for a last minute, 30 minute massage. My massage therapist was Juanita and she was WONDERFUL. I only wished I had booked a longer massage with her. She knew just what to work on and it felt amazing. She also added some hot stones to the massage which felt great. I would highly recommend this place and that you ask for Juanita!! read more

Jennifer is hands down the best therapist i have ever been to! You can tell she loves her job and takes it very seriously, will stay with her as long as i can ! read more

I had a Massage done by Bella the other day and it was AMAZING! This was the very first massage I have ever had and Bella was so nice and was able to explain everything to me. 10/10 recommend going to see her. This was the most relaxing experience I have ever had. read more

This place was very calming and the staff were very helpful and kind. Jennifer was great.

Booked a couple massage over a month in advance and was told when we arrived that someone took the room by mistake! Booking over a month in advance wasn't enough time apparently! Massage was good but was more annoyed bout the Circumstance. read more

Professional, sophisticated, relaxing, high value. Massage envy, elements, hand and stone etc $85 post tip. Massage Haven- same quality $65 post tip. Give them a try read more

I needed massage therapy ASAP to relieve what developed into some pretty excruciating pain and tension. Massage Haven was able to book me with less than 24 hours notice, confirming via text. Emma was my therapist. I initially requested deep tissue, but she recommended therapeutic massage due to the symptoms I described. She was pleasant, thorough, and also recommended some specific stretching and other tips to help with my ongoing and overall well-being. Overall great experience. Thanks Emma and Message Haven! read more

I previously had the membership. I cancelled since I could never get on their schedule. I also had 3 time jn which there was a massage therapist no show, sick call, or they needed to go home sick 45 minutes before my appointment time on our anniversary. Done with them. read more

Poor business practice, continues to charge your credit card despite already submitting cancellation. Don't sign up for a membership here, it will be a pain to cancel. read more

Despite reading the reviews I decided to book. Well, they canceled on the day before my massage. Don't waste your time.

I agree with the rest of the reviews that the front desk service sucks and is unprofessional. I called to make an apt and the girl sounded super annoyed when she said the last apt was at 6. So you close at 7 and want to get out on time but that's not my problem. I'm assuming the same girl checked me in and she spent the entire time gossiping to her friend who was just hanging out. Again, unprofessional. On to the massage, Kristen was awesome!!!! Her massage is a 5! She did an amazing job on my back and my gazillion knots. She was super sweet, professional and applied perfect pressure. I prob got shorted at least 5 min but it didn't even matter cuz she rocked it. The front desk girl was still clueless as I had one of those groupon now things which she didn't redeem properly. She forgot to offer water as well and didn't notice the cups were out. Anyways, 1 for service but 5 on the actual massage so 3 it is. read more

They don't answer the phone. It goes to a completely different number whose mail box is full. It shows availability online but it's wide open. Wondering if they are still viable. Had a massage there over a month ago and loved the message. But for all they offer on line, I didn't see it when there. The massage room was a storage room. I'm disappointed and confused . ? ? ? read more

Claudia was FABULOUS (I'm scared to leave this review out of fear she will become even more booked up!!) she educated me throughout my massage and was so kind and approachable! She made the massage so much more valuable with tips and tricks!! read more

I was lucky enough to receive a massage as a birthday gift this year. I got a deep tissue massage with Claudia and I walked out with a weight lifted off my shoulders (it was all the knots she worked out head to toe). She was amazing! Claudia is very attentive and caring, she really puts in effort and aims to have you leave stress free. :) So thankful and I definitely recommend! Bonus: great front desk staff!! read more

Massage Haven - Massage Near Me - Scottsdale, Arizona

The massage itself was very good quality, excellent massage. However, we paid for a 1 hour and 15 minute massage and instead only got a 45 minute massage. We were supposed to start at 2 pm but ended up starting at 2:10 and we were done at 2:55. It was a Valentine's Day gift for my girlfriend and I and we chose a combo package couples massage and were very disappointed when we were shorted 30 minutes given what we paid for the massage. By the time I noticed what time it was, the masseuses had already left the room and we're waiting for us to pay at the front desk and I didn't want to argue with anybody or be a hassle because it was for Valentine's Day and I didn't want to kill the mood. read more

Hands down best massage I have ever had from Erik this morning! I have been a member here for many years! Highly recommend you become a member here!!! read more

My hour massage started at 12:12(was scheduled at 12)and finished at 12:55. The masseuse talked and at times stopped massaging to continue talking. I used to get massages all the time and an hour massage was head to toe. My shoulders to my thighs were done. My feet or my head wasn't touched. I'll stick to my normal location in Peoria. At least they were nice here though. read more

I have been getting therapeutic massages most of my adult life and have been going to Massage Haven for at least 4 years. The establishment is always super well organized , the front desk attentive and friendly, the facilities more than adequate. There have been many excellent massage therapists that have come and gone. I can say beyond a reasonable doubt that none as good as Claudia. Hands down, she is the best massage therapist I have ever had in my life. My only hesitation in writing this is that it might make it even harder to see her as she is in high demand. Because of a move, it had been a year since I saw her last. Tonight I quickly remembered why she is simply the best !! Won't wait another this time to see her again read more

Claudia is the best therapist ever! Highly recommend . Pricing is great... quality is even better . read more

I went in with my back, neck, and head hurting. Jordan not only listened to my needs about tender areas, she got every knot and tight spot out! Would definitely recommend Massage Haven to anyone! You cannot beat the service you get for that price. -Evan read more

$25 Massages all September, sign me up! Had a massage here 2 weeks ago. I actually found the staff to be professional and inviting. My massage therapist was great, she did say she was brand new at this location, but had been a massage therapist for 5 years. I asked for a relaxing massage and that is what I got...all 50 minutes of it! read more

7 months after I wrote this review, I received the following email. I have now redacted the name of the Massage person. I am only doing this because she does not work there any longer. I knew at the time of the reivew that they were a new establishment and was hoping that management would contact me regarding this. THEY DID NOT. I am not in the business of trying to ruin someones career or have a bad reputation follow them around. So I have now removed the name of the masseuse that I saw there. I am posting the email that I just received from her: "Hi Stephanie, I am so sorry that your experience with me was so dis tastful. I was out of line to ruin the massage by talking and going on and on while you were trying to relax. Though it hurts my feeling and is so embarrassing, I am grateful to have your honesty. But could I ask that you please consider a few things. I have not worked at Massage haven in over 6 months, this hurts my reputation in the massage field as well as me personally. The owners are really nice and it is a new business, so if you could consider them as well, I know if you talk to Susan or Cerey about your experience, they would do anything to make it right for you. So I'm asking you, please take this down. I understand your frustration, but please understand how much damage this can do to me. If I could change the past, I would, but all I can do is so sorry again for the bad experience and I hope you go back there and get a wonderful relaxing massage. Sincerely, XXX" read more