The place was clean, easy to find, followed Covid protocol. Diego was very sweet and professional. Attentive to my needs and really listened and honed into my sore spots. I left feeling relaxed and very pleased to know that he was able to help me figure out my ankle pain and told me what to do for it. He made me feel comfortable. I'm coming back he is a great masseuse. I highly recommend this gentle soul, with an awesome bed side manner. The pretty young woman with the dark hair who scheduled my next visit was also really sweet. Thank you Team Massage Green Spa San Marcos, job well done. read more

Massage Green Spa - Skin Care Near Me - San Marcos, California

I came here for a massage and facial. The staff was super sweet, and accommodating as I was running a few minutes late. Once arrived I had the massage first... unfortunately it wasn't that great... I had asked for medium to hard pressure more towards hard and what I received was barely any pressure at all. I was really looking forward to relieving some of my stress and feeling relaxed but sadly all I felt was disappointment. The facial however was fantastic. She also incorporated in little bit of massaging too which really impressed me. I would definitely comeback to get another facial. read more

Wow! Was I surprised walking in here! For a Ralph's shopping center I didn't expect it to be so pretty! We did the sauna first to relax and then got an aromatherapy massage! Amber was wonderful, friendly and informative! Talked about the benefits of coming regularly and the memberships. What a great value so we signed up! You can share between friends or family! And the team working has years of experience- no newbies fresh out of school! So impressed read more

Massage Green Spa - Front check in area! So pretty and sets the mood to relax - Skin Care Near Me - San Marcos, California

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Disappointed! Their customer service is massively lacking. I was trying to find a place for my massages. I can't go back to this place or the Scripps ranch location after my experience with both. How you treat people matters. Even when mistakes are made... how you repair makes all the difference. Their policies are more important then human interactions. Sad situation. I was really looking forward to this place. Even with a mistake.. I would return if they handled me With support and kindness. read more

First time here, and I honestly have to say it was one of my worst experiences at a massage place and I would not recommend to family/friends. I received a Groupon for as a gift for a couples massage with optional sauna. I called the San Marcos location to set up an appointment and they scheduled me at the Scripps location due to limited availability at their location. My fiancé and I arrived for our appointment and was informed by Talia that they were only able to take one of us at a time because there was an internal miscommunication and they did not have another available masseuse for our couples massage. So we drove another disappointed 30 minutes home while I called to make another appointment at the San macros location this time with Brianna. We arrived to our appointment at the San Marcos location the next day and provided a physical print out of the voucher / code. I received a subpar massage, especially when I asked to apply more pressure and my masseuse continued at a light pressure because I'm "so tiny." Upon the end of 1-hr massage, they told us that their sauna is not available because we did not inform them ahead of time that we were interested in the sauna , despite talking to TWO staff and even physically handing over my voucher which has written on it "couples massage with sauna option." She then talks to us and states that we would would need to make ANOTHER separate appointment JUST for the sauna. No thanks, I've already wasted enough time and gas. Overall, very disappointed with the miscommunication that this company has with each other. It was very unprofessional and not respectful of our time at all. Will not be coming back. read more

Gricelda is hands down the best massage therapist...... ever!!! She is calm, professional, and such a lovely person who is so skillful! Back pain... gone. Stress.... goodbye. Bursitis..... gone. She makes everything better! read more

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I think the hardest part about a massage is when it's over. I found a great deal on Groupon for a sauna and massage session and it was well worth it. The sauna and bed were in the same room so I didn't have to walk around and they even give you a complimentary robe to wear while sitting inside. I had William which was my first time having a male, but he asked if I'm in pain and adjusted to what felt most comfortable. He even spent time with me after to go over some stretches that will help the tense parts of my body that he noticed! That's new to me so it showed they really go above and beyond! read more

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I went back and forth about posting a negative review but i think both the customers and the business need to know about my experience. 3 is a generous rating but the spa is very nice, I just did not have a great experience. Calling to get an appointment with a Groupon wasn't easy but I finally did get in. I had a massage, facial, and was suppose to have a sauna treatment. They could only get me in at an evening time and I felt like they didn't want to do the sauna after my appointment. I mentioned it and it was glossed over and the subject changed so I didn't even get the full treatment I paid for. Besides that I got the WORST massage I have ever had. I told him I had a back problem in my low back and it causes tightness in my entire back, I told him I wanted more times spent on my back and shoulders. He spent very little time on my back qnd most of the time on my shoulders. While that was disappointing I wouldn't have posted a negative review if the following didn't happen: the therapist said that the forearms are never massaged and it would be so great, I would see such a difference blah blah blah. I had no idea what he was going to do. he took my forearm and ran the back of his forearm down the BONE!!! the BONE. IT WAS INCREDIBLY PAINFUL I ACTUALLY HAD TEARS IN MY EYES. he told me it would hurt but I would feel amazing afterward, I didn't ask for this, didn't want this, and was not interested in having my forearms "massaged". I would not call what he did a massage, it was absolute torture. I have a herniated disk in my back and several bulging disks. I have had many many massages and this was truly the worst massage I have ever had. It seemed like it was all forearms and elbows doing the massage. I have pain and I know when things get tight it's not going to be a relaxing massage but this wasn't that at all. I didn't feel loose and relaxed after the pain, he didn't work on the area I asked he just glossed over it and did what he wanted, and what he wanted to do just caused me pain. My forearms only felt pain for the rest of the day and I did not see this amazing life changing transformation I was suppose to get from the extremely painful forearm massage. Their saving grace was the lovely lady who did my facial. She happened to be the daughter of the man who did my massage. She was lovely, her facial was wonderful and I enjoyed my appointment. If nothing for her this would have been a 1 star review. read more

I purchased thru groupon a few weeks back, and have not been able to book appointment. I tried calling, emailing, online... The online does not have the groupon bundle so not clear which to choose, so I just chose one, followed instructions to enter redemption code under coupon code and says it's invalid. I went ahead and took the loss and canceled on groupon to get groupon bucks...I get massages weekly and you have lost out on that weekly income due to the lack in customer service. read more

I received a spa package for Mother's Day and finally had the chance to use it. The sauna was great and the facial was ok - when I left my skin and hair were covered in a thick oily substance. My massage was where it the experience was lacking. The woman I had did a good job at getting my knots out -on one side- didn't spend much time on the other side or other parts of my body for that matter, was very chatty, and honestly felt like a lot of time was unnecessarily spent on my bottom, almost to an uncomfortable point. I was really looking forward to this 'relaxing' time. read more

Booked a facial and sauna package through Groupon recently. Felt welcomed by the pleasant and professional receptionist. Offered water and asked if I needed to use the restroom. Nice lobby/waiting area with couches. Had a facial with the lead esthetician, Sam, and she did a phenomenal job!! She is very knowledgeable and cares deeply about her clients skin concerns and goals. Did the 40 minute sauna as well. Overall a relaxing experience with the dim lighting, tranquil music, essential oil scent and relaxing vibes. They provide towels, cool wash clothes in a fridge, robes, and plenty of space for your items. read more

Most of my massages here have been decent. This last experience absolutely ruined it for me. Misty was just awful. If you want someone aggressively slapping oil on your body and while grunting like it's your fault she has to be at work, she might be right for you but otherwise, I would ask for anyone but her. I asked her several times to avoid a certain area because it's sensitive and what does she do? She cranks on it hard, multiple times even after being asked to not touch it. I think she just hates customers. Aside from that, she wore a fan around her neck which was so loud and distracting. Hands down, one of the worse massages I've ever received period from anywhere, not just Massage Green. read more

I had an unexpected day off, so I called to see if I could get a massage. They had a couple of cancelations and scheduled me with Stacy. Stacy is super sweet, friendly, and a great massage therapist. We remembered each other - she massaged me a couple years back. Do yourself a favor and go see her! I'm already looking forward to my facial next week with Sam. I don't go often but it will be my third time seeing her. The fact that the same estheticians and therapists still continue working here many years later says a lot about this particular establishment. Great job, Massage Green SPA and team! read more

Briana truly went above and beyond to accommodate and take care of my family! I am truly appreciative and grateful for her quick response and the way she helped me and my family! I can't thank her enough! You are the best!!! read more

I'd like to give them 5 stars based on some of the past masseuses I've had. The problem is they come and go so frequently I can never keep track of an amazing masseuse who does deep tissue/ sports massages. Yesterday was super disappointing. But, a bad masseuse shouldn't take away stars of the business in general. While I like that normally I can call in same day massages, sometimes it doesn't always work out. Their 3 stars is based on the business itself and their handling of schedules, quality of saunas and consistency of problems that seem to pop up. Scheduling ahead of time seems to leave room for errors, which happens a lot. We show up and they double booked and sent my husband home multiple times because no one was available. Or we requested deep tissue and they clearly set you up with someone who cannot do it. In the past I've shown up and had the saunas no longer connect to pandora or work so now you have to play your own phone which isn't recommended inside a sauna, or sit in silence. They used to work with the ipads that are inside. If you want a quiet relaxing massage don't go on the left side because it shares a wall with a pet store and all you hear is dogs barking. And it's next to the facial room and you literally just hear the guy employee talking the entire time. BUT. When you do find your masseuse, this place is great. Convenient. Good prices. And usually you can schedule within a week or even same day, unless your masseuse is popular like mine. Then plan on 2 weeks out for 90 minutes or more. I've had a membership for 3 years and even with these multiple inconveniences, I still go back! And for anyone looking for regular massages I still recommend them! Okay I wasn't going to name drop because I don't want anyone to take her away! Sophia is literally THE BEST. I need deep tissue sport medicine like massages for my neck and seriously. Hands down. Been getting massages for 8 years at various places. She is the best. Just walked out of there right now feeling like a star! If I was rating the place based on her it would be 10 stars out of 5! read more

Massage Green Spa - Skin Care Near Me - San Marcos, California

It was ok. No one was rude. I let them know it was my moms first time getting a massage in that particular setting. So, I'm not sure if they took advantage of that. My mom had a 6:30pm appointment for 30 minutes and the massage therapist didn't take her in until 6:35. And after the mini consultation, I helped my mom on the table, therefore the massage therapist probably didn't start until 6:40pm. And my mom was out by 7pm. How does that calculate to 30 minutes? I paid for a 30 minute massage that lasted a little under 20 minutes. I get it, it's a first time costumer special but I still think my mom deserved the 30 minute appointment. Also, we got there like 15 minutes early to her appointment. And then the receptionist didn't give me my full change. The deal was $49 and I was returned $10 change. It should've been $11 because I gave her $60. So I'm not sure if she doesn't know how to calculate change correctly or again they were just taking advantage of us. I was translating for my mom, she is Spanish speaking. It just didn't feel very welcoming. I won't be taking my mom there again. I really want to get her into a monthly routine but after today, I'll be taking my mom and business elsewhere. I didn't speak up because that's not my personality, I feel like people should treat others with respect and dignity despite their race or language. It's ironic because that spa has a huge portrait of Buddha yet they demonstrated the opposite of tolerance and peace. But at last, they most likely need that money more than I do. read more

I went with my best friend to get facials to celebrate both of our birthdays . I had the 30 minute facial and then 30 minutes sauna . My skin felt very moisturized but next time an hour would be better, 30 minutes was too short . Sauna was great , it took 20 minutes of being in it to sweat so 30 minutes wasn't long enough either . Now I know for next time , and i will go back !! I also loved the skin products they sell ! Great place ! Sorry I don't get a photo! read more

I received this gift card from my boss for Mother's Day and it was so worth it. The environment when you first walk it is inviting and comfortable. I was greeted with a smile and then I met with my Masseuse. My room was inviting, and it had its sauna inside the space I will have to try. She worked on my target my areas as requested. Once done my body was totally relaxed. I would recommend hydrating the night before and prior because all the acid locked in your muscles are going to be released. I will be coming back. read more

Amazing massage with great atmosphere. 60 minutes wasn't long enough, next time I would love to stay all day! I will be back!!

This place is closed and has sold to another spa chain and is now named Hand and Stone of San Marcos. Same phone number, ? employees, BUT definitely NOT accepting the Groupon offers. So if you have a voucher contact Groupon for your refund. read more

I recently saw Misty. She's my person. She was so wonderful. I felt so relaxed and knew right when she started that she would be the one I start going to at this location. Can't wait for the next massage. Thanks Misty. read more

So, my massage was very good and I loved the therapist I got, Diego. However, the front desk lady was rude and arguing with some other customer on the phone when I was trying to check-in and it was annoying. She should have put them on hold so I can check-in. Additionally, the front desk lady kept calling my mom by the wrong name even though we tried to correct her like 5 times. Super disrespectful. Also, the sauna didn't really work because my mom didn't even break a sweat and has been in other saunas before so she knew it wasn't right. I would go back for Diego only because he was super nice and knew what he was doing, overall vibe of the place was not good. read more

We booked a couples massage & absolutely loved it! Our massage therapists were Annie & Alice. They were very sweet, asked about pressure, comfort and overall enjoyment. They have good hands and made us both super relaxed! The place was very clean, on time and clean smelling. I would recommend this business and both massage therapists, you won't regret it! read more

Today was my first time experiencing massage Green Spa. I was greeted when I came through the door which is very nice ! Great customer service my masseuse Khadijah was awesome ! Very professional gave great recommendations after the massage was over. The massage and reflexology was great, she hit all my major points. The only issue that I had is that it was a little chilly inside the room and there's lots of conversation outside of the door which was very loud and made it a little hard to relax ! If you can be heard over the relaxing music you're entirely too loud! I definitely would recommend her and the facility again! read more

They can Bolster all they want. The Credit Card Company- Capital One. Struggled to find a professional lucid person on the other end of the conversation when inquiring about the mix-up. Unfortunately you get what you pay for. Highly recommend researching places. Luckily for me my representative fought for me. Re-wrote the wrong. And the rest is as they say; History read more

Today I had one of the most relaxing massages I've ever gotten here. My masseuse was Yvonne Green and she was amazing! She spent just the right amount of time on every area and her care for excellence really showed through the effort she put into this massage. I will definitely be requesting her next time I come in and I highly recommend her! read more

I had been seeking a new regular massage therapist, and some of my employees have me a gift card to this place. I called, and they were able to book me next day, with a variety of openings with different therapists. The receptionist that took my call picked one for me. It was nice to get such a short notice appointment. The massage itself was nice - I wouldn't choose this particular therapist again, as I prefer a more firm massage, but she was definitely capable and would be great for someone who likes a gentle, female masseuse. The location itself is nice and spa-like, despite its strip mall location. Not seedy at all. My 3 star rating, however, is mostly as a result of he "hard sell" I got after my massage while I was trying to pay. One of the owners meticulously went through all of the "membership" options for automatic billing, etc., etc. Nearly 10 minutes of this guy trying to sell me on treatment packages while I was waving my card around trying to indicate I just wanted to pay and leave. I understand that they want to sell me more massages, but it was so aggressive and and awkward, it completely ruined my relaxation from my massage. It would have been nice to conduct a normal business transaction and go about my day with a flyer or a simple mention of the membership option. The sales pitch at the end just ruined the entire experience for me. read more

I had a prenatal massage here with Joseph and it was amazing! He's very strong but I didn't mind because I wanted him to get all the knots out. The only complaint is that my massage started 10 minutes late and ended about five minutes early (so it was a 55-minute massage). Not the biggest deal but when you're seven months pregnant, you want all the massage time you can get :) I'll definitely be back to see Joseph! In response to the owner, if it's a 50-minute massage it should be advertised as such. A 50-minute massage shouldn't be advertised as a one-hour massage. read more

Service is ok. but the membership is not worth it and don't recommend. They sell you the membership and allow you to accumulate services, but you can use them only if you're continue to be a member, if you cancel your membership you lose all your accumulated services. read more

This is purely based on my own experience today. The girl at the front desk with the short brown hair is so sweet. She made me feel comfortable as I checked in for my first time. I was shown to my room where they had the bed and sauna in the same room (not all of them are set up this way) but I had the best first time experience which included a Swedish massage by Quintel. He was very good and has the best thumbs!! LOL Really made sure I was comfortable the entire time, and really worked on those points that needed it the worst. After that I went into the infared sauna, if you haven't heard about them look it up. While inside instead of steamy sweaty body its more like laying on the beach in the sun. Not too hot, just right. You have several choices of heat and cycles you can choose from as seen from my pictures. While relaxing in there, you can turn on Netflix, get on the web, or listen to your favorite music. You also have your very own water in rom so you never get dehydrated. I wish I could live in here, but I am now hooked on getting the combo once a month. You can get your choice of massage, facial and or sauna. I will report back when I do get the facial. I signed up for membership fees and its currently at 60 for a combo package once a month. With the way I felt when I walked out, they had me sold. I am worth it! read more

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I'm back again! Jay was my masseuse and he was incredible. I feel so relaxed after the massage! Really appreciate the team here!

The front desk was good, the environment was clean. However, we could hear doors opening through the walls, the music went silent for a time, I asked the girl to focus on hands, jaw, and feet and it was disappointing. She was actually a very sweet gal but the massage was far from relaxing or therapeutic. I like the hot towel and oils but it was kinda frustrating...like it almost felt good but didn't. Perhaps I could have said something but I felt shy and felt I had given enough instruction. The pressure she applied was okay it was the lack of attention the areas I asked for verbally and on the sheet they had us fill out. My husband had a similar experience but he also felt that is gal was not strong enough to be effective. I was hoping to make this a date night routine out of this and even gift it for Christmas. Needless to say, I am bummed! read more

I can't wait to go back and get a second massage. I really liked all the staff, the location of the spa is very convenient and relaxing. The full body massage had me snoring read more

I came in because I had a Groupon for a sauna and 1-hr massage. The Sauna: Infrared Therapy so it's not steam. There's different settings, I opted for the Cardiovascular. I had a good experience, but I was disappointed that the tablet wasn't connected to WiFi so I couldn't connect to Pandora. So I used my phone for music. I was told to either come out to lobby to wait for my therapist, or wait in the room. If I didn't want to do the full hour of sauna I could do wait in the lobby for my therapist. So I had 2 minutes before my massage so I opted to walk out and see if my therapist was ready for me, no not yet and was told by receptionist I should wait in the sauna room. In the sauna room there was a massage table, but my massage wouldn't be there, it would be in a separate room. I was given a robe. A little unorganized if you ask me! The Massage: I didn't know I had to put my clothes in a basket that was in the room where the sauna was, so I carried with me. The massage therapist introduced herself and got to know what I wanted for the massage. After discussing she said she'd start with my back, so lay prone and she'd be back. She returned promptly and then realized she didn't bring my "basket". I was unsure what that was about, but upon return she realized I had carried my clothes, then I realized that my clothes were supposed to be in a basket & she would of brought over for me. A little misunderstanding. The massage was great, the pressure was perfect. Four hot towels were used, which is the most I had ever experienced used in a massage, not complaining, I loved the hot towels. When I was instructed to turn over, face up, the lights weren't dimmed so that was a little bothersome. You can hear people passing by, and doors closing, so that wasn't a plus, but not extremely distracting. I checked out and tipped in the end. I was given more information about the wellness plans they offer. Overall, I do recommend, but do advise on the sauna's WiFi unless you'd prefer to sit there in silence. Only reason I knew of this is from another reviewer, she was able to use the apps offered. You can't really hear the music they play throughout the establishment because the sauna does close and sound is blocked. read more

Massage Green Spa - Sauna. Unfortunately It wasn't connected to WiFi so couldn't connect to Pandora. - Skin Care Near Me - San Marcos, California

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I had an appointment for a couples massage at 9:00 to start off a birthday day. Which was confirmed over the phone the previous day. They texted me and cancelled at 7:42 am on day of. They couldn't help because they said they were all booked up for the remainder of the day. read more

The facility is so clean, even the bathrooms! I saw my massage therapist clean the room right away. She cleaned the sheets and sanitized the table. All personnel were still wearing a mask when I went 7/16. I was also seen right at my appointment time. I got the 90 minute massage from Annie yesterday (7/16) and she was SO sweet. She was kind and checked in with me if the pressure was ok Before starting on a new body regions, she would assess each muscle group and then proceed to working out on all the my muscular tension. She spent almost half the time on my problem areas, which was greatly needed and appreciated! I am a physical therapy student and we learned soft tissue techniques for future patients and I was SO impressed that she used these techniques. read more

My boyfriend and I had a wonderful experience. We had a 60 minute Swedish massage with the sauna. The cost was reasonable, and the staff was super friendly and welcoming! The therapists are very communicative. I would love to go here again! read more

Had a wonderful relaxing massage. Nice peaceful environment to relax in and my massage therapist was great.

I had a very good experience here. I made an appointment because I was ordered by my doctor to get a therapeutic massage (which I have never had done before). I had a terrible muscle spasm in my back which was very painful and caused shooting pains to go from my upper back to my neck... So because of this I had to book somewhere and quick. Booking online with Massage Green was simple and easy. I was a little nervous booking one of the therapists that was available last minute but went for it since my back was in desperate need of attention. I felt the introductory price of $59.95 was super reasonable for 60 minutes. In the past I have always booked massages for relaxation and do not care for heavy pressure. However this time I knew I needed to endure some discomfort in order to work out the kinks in my muscles. I was greeted by the ladies working the front desk and they were both very cheerful and professional. They offered me some ginger (and peppermint I think?) water while I filled out the intake form for the therapist. The facility is decorated beautifully inside as well. Judith, my therapist, was wonderful. She took the time to talk to me before our session about what I needed and how I liked my massages. I explained to her the problem area on my back and that I was there to get my back fixed up. She asked very good questions I felt. Normally during massages I don't like to talk and don't like it when the therapist talks too much. I just like to let the therapist to their thing and relax. However, I GREATLY appreciated how Judith would ask me "How is the pressure? Is this tender?" often to make sure I was comfortable. She had to really dig into my back at certain points and I greatly appreciated how she explained why she was doing the techniques she was doing while she was doing it. She also had to put pressure on my head, neck, lower back, glutes and feet in order to correct my back issue which really surprised me but like I said, she easily explained why she had to work on those areas. It was nice being able to chit chat with her during the more intense portions of the massage to take my mind off of what she was doing. She really has a great personality and attitude. After my session I felt wonderful. Totally relaxed and I could definitely feel a difference in my back. Whatever Judith did with her magic hands worked for me! read more

I came to this place via a groupon offer & holy heck iI am so happy I did. I got a facial, massage, and sauna all for an hour & the service was phenomenal. All of those who helped were so great & the area was very clean and Covid safe. I would highly recommend this place to absolutely anyone!! 10/10 read more