Like others had posted this is not your normal spa. The style of massage, and having to pay…read more"before" you receive service are different than most places that people are use to. This did not play a huge factor in my review. My wife has been sore for the last few days since we started vacation. This morning I decided to look a spa up in hopes a massage could help her a little. We called and they had availability almost immediately. "Now I can't say this would be the luck for everyone", however this was fantastic for us timing wise. My wife had a 30 min deep tissue massage - now I know your wondering why only 30 min. "That was not my choice" I told her to spend whatever was necessary to feel better. She informed me when she returned they had no probably getting the deep tissue, she said 30 min. almost felt like an hour. She hasn't complained about the pain much at all today. Overall with a 1 time visit so far I can only give. 4 star review. If we had the chance to visit multiple times I would give an overall rating with a chance at 5 or less..... For now it definitely receives a 4 star review for, responsiveness, availability, and complete information as advertised "deep tissue".

Liars! The website says table shower! The lady told me…read more.. "There's no table shower." I showed her my phone saying...is this not your establishment? She said "not us". I then show her the address to which she goes....yes that's here. Soooo which is it? Yes it's your establishment or no it's not? Ps fix your damn website!

My husband and I had an amazing couple's massage with Ana and Owen. The shop was clean and quiet…read moreand the massage was so relaxing with the perfect amount of pressure. I had an easy time making an appointment at the time I wanted and they were so accommodating when I wanted to change it. We'll be back again for sure!

I had a 60-minute foot and back massage and it was excellent. The therapist was professional, the…read moreplace is very clean, and I'll definitely be coming back.

Ginger is GREAT! I have a variety of health issues and she is always very professional when dealing…read morewith me and knowing the right pressure to apply. I've seen many therapist over the years and she's top notch. If I could go see her every week I would. She also has a very uplifting spirit and I always feel amazing after leaving!

She abruptly hung up on me, after asking to set an appointment. Call back and nothing, if you want…read moregood service go somewhere else. Ive tried multiple times but still nothing. Unfair and sad

Great masseuse's. All great caring and nice perfect message. Anna is my favorite. I will never go…read moreto another masseuse..............................................!!! Great

I had a wonderful experience at this place because the therapist was very knowledgeable and worked…read moreout my stress with a great massage, she walked on my back and that felt so good. I would recommend this place to anyone who needs a good massage.

5 Starts all the way!!! Craig is the BEST for massages hands…read moredown. He knows exactly where you have any knots or tension and in my opinion is a true "healer" in the sense of the word. THE best. The entire staff there is always friendly and super accommodating, the atmosphere is located on the grounds of the Beautiful Westin Cape Coral. Also recently had Giana for a facial and I've already booked my next appointment to see her again. She was very good analyzing my skin. Her facial was carried out completely and carefully - plus she has that "good touch" that helped to put me in a relaxed state. LOVED also the hand and foot massage while I was masking. That was a treat I wasn't expecting - Esterra Spa is my favorite in the SW Florida area. I highly recommend this business.

They explained many details prior to me booking to ensure I was prepared and knew what to expect…read more Plus, that help them prepare. The wifi was down but they had a plan in place to service the patrons without having use of credit card machine. Extremely pleased with the massage and was impressed with the cleanliness. Nice touch with the water and cookies :)

I was a walk in and had to only wait a few minute. Ethan was my message therapist and was…read morewonderful. I have to admit I was hesitated to have a male therapist but Ethan was very professional and made me feel comfortable .

I called the day before to make an appointment. It was immediately obvious that the person…read moreanswering the phone didn't understand English. I asked for 2pm tomorrow. "Yes," I think she said. I asked how much for one hour massage? "$80," I think she said. And then she hung up. No "goodbye", no "see you tomorrow", no "thank you." I showed up at 140pm for my appointment. My day had gone smoother than anticipated and I was running early. I was prepared to wait if necessary. My showing up early seemed to blow her mind. She said "You call yesterday?" "Yes," I said. She kept saying I would need to wait until 2pm (I think). Okay, no problem. Then, she came out and told me I'd need to wait 30 minutes (I think). Okay fine. I believe she was eating her lunch in the back room and kept coming back out to check on me and make sure I knew I'd need to wait. It was disconcerting because there was a lot of words I didn't understand. In a bit, she came back out and said "One hour." Now, I'm getting mad. I said "I have to wait one hour?" "Yes," she said. I sat there a minute thinking about it. I finally decided no, I will go somewhere else. There was one other person in the place getting a massage. There was a door open and I could see a fully naked man lying there. They didn't even try to be discreet with him. Every time the lady asked me a question and I answered her, she would go back to the room of the other person getting a massage and talked to that massage therapist. They would raise voices and get all excited and then that's when she'd come back out and tell me another time I needed to wait. I'm sure the guy getting a massage really felt relaxed with all of that hullabaloo going on. I started putting my earrings back in my ears and getting ready to leave. This seemed to light a fire under her. She then says "One hour massage?" I said "yes." She asks for my $80. Wait. I usually pay AFTER my massage everywhere else I go. Nope. She needs my money now. I'm paying by credit card. There's a $3 fee. Great. Love that. Not. She insists that I go ahead and sign the receipt now. I said "What about the tip? Don't you want a tip at the end?" She doesn't understand. I blew it off. Let's see if a tip is warranted, I'm thinking. So far I'm not impressed. She tells me she needs my ID. "Why?" I asked. She doesn't say. She says "Need ID." I hand her my Texas drivers license and pray this isn't some kind of scam, identity fraud, something sinister. She keeps it for a very long time as she writes down everything on the license. It was making me very nervous. Why does she need this? She motions for me to come now for a massage, not in one hour. I said "So you're ready for me now?" She said "Yes" as if the entire aforementioned broken conversation didn't just happen. I was so confused and flustered. This was a Christmas present from my husband that I was just now taking advantage of. He didn't give me a gift certificate for any specific place, just a note saying go get a massage whenever you want, his treat. He knows it's my favorite way to pamper myself, but they're expensive. I don't do it often. We are full-time RVers and travel the country. It was kind of a big deal to splurge on myself on this day, but Ft. Myers seemed the perfect place to get super relaxed. I go back for the massage. I've had probably 30 massages in my lifetime, and they usually come with some sort of instructions. The massage therapist usually says something like "wear whatever you like or don't. Lie face down, OR we'll start face up. Do you want a full-body massage or just concentrate on back and neck? hips? Something else?" Nothing. No instructions. She showed me the room and left before I knew what was happening. I stripped down to what I was comfortable with, and laid face down on the table. She came in and started working on me. She must've eaten her lunch very quickly because I kid you not, she burped the entire time she was massaging me. It was gross and disgusting. I know she thought she was doing it quietly, but she was not quiet enough. She gave a great back massage or I would've said something about the disgusting burping. Also, neck and shoulder massage was wonderful. I felt she had used at least 40 minutes on all of that. I was getting nervous. Does she know I want arms and legs done too? So I looked up and asked "Full body massage?" She says in broken English "I don't understand." I said "Arms? Legs?" She said a little flustered that I'd need to turn over. Okay, then tell me that. I cannot read your mind. And obviously, she can't read mine. She did a really crappy job on my arms and legs. She was over me and I could tell. I was frustrated about this and quite over her too. I came in to get the full zen treatment. Had she been really nice, accommodating, not burping, I was ready to pay for an hour and a half, maybe two hours.

Ginny is exceptional and posseses healing, professional hands. She listens and knows what areas of…read morestress to target in addition to providing an overall relaxing massage. The space is spotless and peaceful. Highly recommend.

From the owner: We specialize in deep tissue massage, especially helpful to help relieve pain and ease sore, tired…read moremuscles. Our principal therapist is knowledgeable with the body’s meridians and pressure points. Pine Island Massage offers a professional therapeutic massage by a licensed massage therapist (LMT). Please call us at 239-239-7227.

Very professional facility and staff. I'm a fairly big…read moreperson, close to 250lbs, and Yerma was still able to give me an amazing deep tissue massage. I would definitely recommend Yerma.

Received a 90 minute massage as a gift and it was absolutely amazing! Yerma did a fantastic job and…read morewas attentive to my needs.

Had a massage with my daughter. What a fantastic experience that was. I've had massages plenty of…read moretimes. Never has it ever been this thorough. I left there feeling amazing and so did my daughter and we are so thankful. We are so thankful.

What an amazing massage! I am quite a regular when it comes to massages and have had them in many…read moredifferent places, and I must say JUDY provided the best massage I have EVER had! Her knowledge of pressure points, areas to focus on, stretching and relaxation techniques are beyond compare! I will absolutely be back and I will most definitely request her! Truly the best! My 91 year old mother in law and 70 year old sister in law also thoroughly enjoyed their massages. They both presented with their own issues of mobility and specialized needs and the staff were very accommodating, helpful and skilled when it came to their massage experience. I am 43 and I felt they were able to accommodate each individual and their needs. This is truly a place for everyone!

Massage was decent. Asked for deep tissue so I could have something between Swedish and Deep, so…read morethe therapist was paid. I don't remember if the therapist introduced herself. Strokes were to fast I never relaxed completely, I have PTSD so that's not always attainable. I asked for gluteal work and she ignored me or didn't understand me. She was kind quiet and hard working. She used plain oil, hot towels. Some stretching and/or better hamstring and glut work would go a long way. Spa was nice but very cold. My table was heated and the therapist did not have control over the room temperature. The concept of this spa is great, execution needs to be evaluated.

Everyone is so great. Therapist are wonderful. Only draw back, front desk needs to talk softer as…read moreyou can here when your in the room and it reunions the vibe